We have an exciting new opportunity for a Warehouse Manager to join our growing TPS business. Reporting to the Centre Manager, the TPS Warehouse Manager is responsible for running an effective and efficient warehouse through the management of the warehouse team to deliver excellent service to customers.
Contract Type: Permanent / Full-time
Hours of work: Monday to Friday 40 hours a week
Position Pays: £29,00 to £35,000 OTE depending on experience
Location: TPS Swansea SA6 8QL
The Opportunity
As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre
Your duties will include:
Warehouse and Sales performance
- Set and allocate performance targets for the Warehouse Operatives and Van Drivers
- Regularly review targets with TPS Centre Manager
Managing the team:
- Conduct regular 1:1 performance reviews to monitor the achievement of individual KPI’s, and provide developmental support where required
- With the TPS Centre Manager, ensure the team is motivated and recognised
Customer:
- Provide a high level of service to customers by ensuring your team follow the correct processes
- Monitor delivery schedules to help maintain service levels
- Provide a professional image to the customer
Managing stock:
- Ensure that all inbound stock is checked, allocated to the correct locations and any anomalies or damages are reported
- Ensure all stock movements out of the building prior to despatch are accurately controlled
- Maintain a stock inventory to ensure shelf to system accuracy
- Ensure stock is kept safe, secure and in good condition, as per process guidelines
- Conduct and document daily perpetual inventory checks. Support the stock audit team as required
- Ensure returns are processed and dealt with to guidelines
Managing deliveries:
- Through the team, ensure orders are picked accurately and promptly ready for despatch to the customer
- Ensure all customer delivery anomalies are reported to the Sales Team to advise the customer accordingly
- Ensure a clear understanding of where the delivery vans are at all times.
In order to be successful for the Warehouse Manager position, you must:
- Have a passion or interest in the automotive industry
- Have a proven experience of providing great customer service
- Have a positive ‘can-do’ attitude and an honest disposition.
- Be IT literate
- Be able to work under pressure and deliver to deadlines
Skills you will require:
- Have previous experience of working in a supervisory or management position preferably within a warehouse that deals with high volume product lines
- A proven ability to successfully manage and motivate a team
- Effective communication skills and the ability to build strong relationships with all key stakeholders
What’s in it for you?
- 30 days annual leave per year (including bank holidays) that will increase with length of service
- Birthday day off
- Contributory Pension Scheme
- Enhanced Maternity/Paternity and Adoption payment
- Manufacturing specific training along with inhouse training
- Comprehensive Tool Insurance at no cost to you
- Staff discounted parts and servicing plus a free MOT every year
- Recognition of length of service at 5,10,20,30 & 40 years anniversary
- Life Assurance (death in service benefit) *
- Staff Car Scheme*
- Colleague Referral Scheme / Customer Referral Schemes
- Cycle to Work Scheme
- Employee Assistance programme with access to a 24/7 helpline and designated Mental Health First Aiders
- Sinclair Foundation – charitable foundation designed to support members or their close family who find they need financial support at times of ill-health.
- Development opportunities within the Sinclair Group
If you would like to apply for this role and become a part of the TPS Warehouse team, part of the Sinclair Group, please send us your CV with a covering letter and include your salary expectation.