Transaction Centre Officer

Are you ready to embark on a dynamic career journey? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity just for you! We are searching for a Transaction Centre Officer to become an integral part of our bustling team in Birkenhead.

As a Transaction Centre Officer, you'll manage arrears on miscellaneous income accounts, aiming to prompt customers to clear their debts by closely monitoring a portfolio of accounts, facilitating immediate repayments, negotiating repayment plans, and escalating cases in line with the company's arrears policy. Additionally, you'll oversee the procurement process and payment systems, ensuring the timely ordering of goods and services while adhering to financial protocols and maintaining supplier accounts through regular reconciliation. Accurate and timely recording of general ledger activities is crucial, achieved through meticulous reconciliations and providing precise data to the Financial Accountant and relevant departments. You will be upholding the highest standards of integrity and professionalism in accordance with company policies is imperative. You should demonstrate experience in a dynamic office environment, adept at managing time constraints and effectively communicating at all levels to resolve financial disputes.

Hours of Work: Full Time, Permanent, 12 month fixed-term contract Maternity cover, 37 hours per week

Transaction Centre Officer Requirements:

We would particularly like to hear from candidates who have a positive and enthusiastic personality with a strong focus on customer service, attention to detail and positively contribute to the role and team you work in. The ability to plan, organise and prioritise work is essential and to be able to work with colleagues of all levels, both internal and external. Good verbal and written communication skills are a must and ideally you will be fully proficient in all aspects of Microsoft office.

Transaction Centre Officer Benefits:

* �33,314 per annum
* 26 days holiday (plus UK bank Holidays)
* Paid time off over Christmas Period
* Pension Scheme options with up to 18% employer contributions
* Flexible working
* Healthcare Cash Plan
* Well-being support and fun employee events
* Employee Recognition programme
* Talent Management Programmes and e-learning access to support development
* Free parking at either our head office or main depot
* Paid professional memberships
* Volunteering days
* Subsidised on-site gym

Meet the Organisation: Who We Are and What We Do

Work with us...

Our mission is to provide customers with a home they're proud of and create flourishing communities, and it's our dedicated people that make this happen. This is a very transformative and brilliant time to join us at Magenta Living.

Who are we...

We are innovatively forward thinking, with a customer focussed approach. This allows us to be one of the best in our industry, managing around 13,000 homes across our heartland Wirral and the North West.

One of our key focuses is giving back to our customers and communities and as a Not-for-Profit organisation, social value is a significant part of who we are - everyone has their part to play at Magenta Living.

You're in great hands here at Magenta Living as we've achieved IIP Gold standard for 'We Invest in People' and 'We Invest in Wellbeing'. As well as being awarded the Navajo Charter-mark for our work supporting the LGB