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SalaryTranslation Project Manager
About The Role
Our aim is simple: to reduce language barriers. Founded over 20 years ago, DA Languages provides language services to both the public and private sector. With a dedicated team and an ever-expanding customer base, we are considered one of the most trusted and reliable language service providers in the UK. Due to our ongoing growth, were looking for Translation Project Managers.
The aim of the Translation Project Manager role is to provide suitably qualified/experienced translations for Private and Public Sector services.
Main Duties & Responsibilities
- Calculate and prepare a quote for the client based on the word count and other characteristics of the project
- Ensure full communication is kept with translators and clients regarding their projects
- Arrange subcontracted services where we are unable to provide our own translators
- Develop good working relationships with clients
- Work efficiently as a team to ensure all staff are able to meet their targets when workload is high
- Deal with queries from clients and translators regarding your bookings
- Provide cover for your team in their absence
- Meet client deadlines and contact times
- Provide translations based on any special requirements provided by the client.
- Troubleshooting to ensure we provide the best possible service when things go wrong
About You
- Qualifications (BA or MA) in Translation studies
- Translation project management experience (desirable)
- Computer literate
- Knowledge of translation software
- Create an energetic and positive atmosphere for your work colleagues
- Be committed to your workload and actively seek to complete your projects in a timely manner
- Be enthusiastic, willing and show initiative where possible
- Be able to work under pressure effectively and accurately and for prolonged periods of time
- Work as part of a team daily
- Have care and concern for the work done, aiming to always work to the best of your ability
- Ability to learn and progress in an ever fast paced environment
- Have an interest to develop your knowledge in the language industry
- Prioritisation of workloads at busy times
- Knowing when team leader needs to be informed of any problems/ increased workloads
- Evaluation of translators rates against client costs, obtaining authorisation where needed
- Evaluation of clients' translation needs
- Decide when queries or complaints should be escalated to management
- Successful completion of NCA security clearance, this would check: residency in the UK for 3 of the last 5 years, willing to disclose details for partner, children, close friends and family, disclosure of financial information, disclosure of internet profiles such as social media and dating profiles, disclosure of workplace disciplinaries, disclosure of criminal history, disclosure of potentially compromising individuals
Whats In It For You?
- Hybrid working post-training (4 days a week in office, 1 day at home)
- 22 days annual leave plus bank holidays, this increases with your service
- Enhanced Maternity and Paternity Pay
- Employee referral scheme and bonuses
- Free breakfast, fresh fruit and tea & coffee provided daily
- Part of Manchester Liftshare Community platform
- Exclusive access to Westfield Health access to different healthcare benefits and services, giving you money back towards essential health costs such as optical and dental treatments. Also included - 24hr DoctorLine service, Gym Discounts, offers on a wide range of goods and services from hundreds of leading retailers, restaurants, and destinations.
- Internal employee recognition schemes such as employee of the month and end of year awards
- Employee Assistance Program providing up to 6 sessions of structured counselling and access to a variety of wellbeing resources including webinars, Health Checks, and podcasts
- Social events and regular engagement activities, such as Christmas and Summer parties, in office events and competitions.
About DA Languages:
- Our aim is simple: to reduce language barriers.
- Founded over 20 years ago, DA Languages provides language services to both the public and private sector. With a dedicated team and an ever-expanding customer base, we are considered one of the most trusted and reliable language service providers in the UK.
- Our fast-paced business environment is diverse and welcoming, where determination and hard-work is valued. There is a strong sense of community, confidence and professionalism.
- Friendly, professional office with excellent career progression opportunities in a fast-growing business
- DA Languages are committed to cultivating an environment that promotes diversity, equity, inclusion and belonging
If you believe you possess the qualities outlined above and can bring enthusiasm, tenacity, and a professional approach to work, we encourage you to apply today!
Applicants must be UK residents and by the start of employment, have permission to work in the UK. In addition, you are required to undertake a basic DBS check for this role and pass a NCA security clearance.
DA Languages is committed to eliminating all forms of discrimination, whether direct or indirect. We actively work with our staff and clients to ensure equal treatment for all individuals, irrespective of age, gender, marital status, race, ethnic origin, nationality, disability, sexuality, or religion.
