Transport Administrator

Our client who has a growing fleet of HGV’s, who provide transport solutions as well as warehousing facilities for needs around the UK, is looking for a Transport Administrator to help with the increasing workload.

This is a long term opportunity with full time hours but you will need to be self employed and invoice the company weekly for hours completed.

Previous work within a transport office is required and duties will include…

• Ensure efficient deliveries by dispatching and debriefing drivers.
• Provide exceptional customer service by answering phones and liaising with drivers and colleagues.
• Inputting bookings onto internal systems
• Managing email system to make sure the relevant person is tagged to emails
• Be a master problem-solver, investigating and resolving any issues that may arise.
• Complete all necessary paperwork for collections both in paper form and online
• Accurately coordinate the transport operation to ensure that all deliveries are made on time and any demurrage is captured on internals systems
• Ensuring drivers hand in correctly completed and signed paperwork in a timely fashion
• Answering the telephone

Experience / Skills required

• Have previous transport administrative experience and a "can-do" attitude.
• VBS booking experience
• Possess excellent communication skills across all mediums (written, phone, and computer).
• Have a keen eye for detail and strong data input skills
• To work with the team on admin to ensure smooth transport administration is delivered.
• Provide a high level of customer service to external & internal customers
• High level of attention to detail and ability to follow instructions accurately.
• Ability to work in a fast-paced environment and prioritise work.

Working hours

Monday to Friday

9am – 5pm

Renumeration

Self employed hourly rate open to discussion depending on experience.