Travel Customer Service Executive

This is a fantastic opportunity for someone who is looking for a new challenge within the travel industry and to further their Customer Service experience with a travel company based in South Essex.

The successful candidate must have experience of working in a Customer Service environment, with excellent communication and organisational skills.

JOB DESCRIPTION:

• Dealing with all customer queries by telephone, email and on occasion, face to face.
• Ensure correct information is passed on to passengers.
• Action cancellations / amendments to bookings
• Issuing documentations to passengers, such as ticketing, pre travel information, itinerary change letters etc.
• Entering passenger information onto our in house booking system correctly.
• Taking payment from passengers.

SKILLS REQUIRED:

• Previous experience within a the travel industry or Customer Service environment
• Pleasant & professional telephone manner.
• Effective Sales skills.
• Excellent communication and organisational skills.
• Good command of the English language both written and verbal
• Team Player
• Self-starter with own initiative

THE PACKAGE:

• The successful candidate can expect a starting salary
• Excellent company benefits
• Hybrid working - 3 days form home

HOURS:

Monday to Friday from 09.00 to 17.30hrs.

INTERESTED?
If you have the relevant skills and experience, please follow the instructions to apply now.