Vacancies Head Of Regulation And Policy

Job Introduction

Are you looking for a fulfilling and rewarding career opportunity working for one of London’s biggest housing associations, Notting Hill Genesis? Do you want to be at the forefront of emerging company policy, supporting us to work better together for our residents?

Main Responsibility

We’re offering an exciting position as Head of Regulation and Policy. You’ll ensure that we are complaint with consumer standards, that our housing costs are fair and predictable for residents, through compliance with rent standards and we have the right policies in place to deliver great customer outcomes. This is a fantastic opportunity to deliver a comprehensive framework to enhance structure within our organisation.

We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We support flexible working arrangements that foster collaboration, combined with the power of in-person interactions. Our optimal balance of three days a week in the office or with customers ensures we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes. Some roles lend themselves to flexible options more than others and we are open to discussing agile working opportunities during the hiring process.

The Ideal Candidate

We believe that great service starts with great people, and are committed to recruiting and developing passionate, enthusiastic and talented individuals who can add value to our thriving organisation.

You love clarity of policy and procedure and want to achieve gold standards in good practice. You want to shape the future of our organisation and to ensure the safety of residents and colleagues through excellent compliance with regulations and legislation. You’re a natural leader with the ability to build excellent relationships across the organisation and with external partners.

Necessary experience and skills –

• Evidence of working (both knowledge and practical application) with regulatory requirements such as rents standards and consumer standards.
• Experience of identifying and mitigating complex risks across a business – requiring accuracy and attention to detail, development and evolution of policy.
• Experience of building and managing effective relationships at a senior level including those with boards, customers, partners and a range of stakeholders.
• Experience of effective people leadership and coaching staff to succeed.
• Excellent knowledge of legislative and regulatory environment for RPs.
• Excellent organisational and project management skills, with the ability to deliver complex projects on time, task and in budget.

What’s in it for me?

• Excellent annual leave allowance and flexible working opportunities
• Generous pension scheme 
• Enhanced maternity, paternity and adoption pay
• Employee assistance - free confidential advice and counselling services provided by independent specialist organisations
• Health cash plan 
• Staff discounts
• Interest free loans: season ticket loan, tenancy deposit loan and training loan 
• Cycle to work scheme
• Life assurance x4 annual salary

How to apply/selection process

Step 1 – Send your CV and supporting statement.

Step 2 – Successful candidates will be invited to present to the interview panel a prescribed piece of work  – you will be told in advance what you need to prepare for

Step 3 – Successful candidates will be invited to an interview 

Closing date: 10th April

Assessment date: 23rd April

Interview date: 25th April

Please review the attached role profile for more information.

Please apply for this role with us online. If you are not able to apply online, please contact our HR team via jobs@nhg.org.uk to discuss your requirements.

About the Company

Notting Hill Genesis is now one of the largest housing associations in London and the south east. We own and manage more than 67,000 homes and employ around 1,500 staff. We provide homes across a range of tenures and are committed to continuing to deliver housing that is affordable to all. Our roots reach back to the 1960s when our legacy organisations were established by local people who shared a similar vision – to house west London’s working poor, providing them a home from which to build themselves and their families a secure future. For more information on what we do and what makes us different please visit: https://www.nhg.org.uk/about-us/

Our people

We value our people and both respect and celebrate their differences. We’re proud to say that our colleagues come from different backgrounds, with varied outlooks and are from all over the world. We encourage and are committed to diversity. We know that when people with varied experiences and unique points of view come together, it makes us a stronger organisation and more able to help the wide range of residents that we serve. We want all our colleagues to bring their full selves to work in a culture and environment based on respect and fairness, regardless of role, background or ability.

Our pledges

We are proud signatories of the G15 group’s diversity pledge to encourage more diversity in the boardroom and at senior level. The pledge on ethnic diversity commits NHG to reflect the ethnic diversity of the communities we work in at all levels and particularly at senior managerial, leadership and board levels.

We have under-representation of ethnically diverse colleagues at this level and are keen to fill this gap. We welcome applications from everyone. For this role, we especially encourage ethnically diverse candidates to join us and be part of an inclusive culture that celebrates diversity, equality of opportunity and provides a place for you to grow your career.

We are also a Stonewall Diversity Champion, a Disability Confident employer and have signed up to Harry’s Pledge. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation

To find out more about Diversity and inclusion at NHG, please visit our website.

Attached documents

• Values and Behaviours.pdf
• Role profile