Warehouse Administrator

Are you ready to make a real impact in the world of logistics?

We're on the lookout for Warehouse Administrators to join our team in Lutterworth.

As a Warehouse Administrator, you'll be at the heart of our operation, fulfilling our clients' needs with precision and dedication.

Whether managing goods-in, picking and packing customer orders, or providing essential administrative support, your role will be pivotal in ensuring our business runs smoothly.

In this fast-paced environment, your ability to coordinate seamlessly with both warehouse and office teams, handle time-sensitive tasks with accuracy, and maintain composure under pressure will be essential.

If you're someone who thrives on challenge, excels at multitasking, and is committed to delivering excellence, we want you on our team.

Join us and be part of a dynamic workplace.

As part of this Warehouse Administrator role, you will:

• Monitor incoming and outgoing orders efficiently within a small team, adhering to customer service level agreements (SLAs).
• Understand and oversee the inbound/outbound process, ensuring smooth movement of stock in the warehouses.
• Utilise the Warehouse Management System (WMS) to update stock statuses and process daily transfers.
• Manage communication channels to stay updated on customer requests and changes, creating delivery and collection notes as required.
• Ensure compliance with regulatory requirements such as Safety, Health, Environment, and Data Protection regulations.
• Handle customs and excise processes when necessary, maintaining professionalism in all interactions.
• Support the warehouse management team in their absence by delegating tasks and escalating concerns.
• Provide training support and act as a 'buddy' when required, sharing expertise with colleagues.
• Collaborate with management to record and report on Key Performance Indicators (KPIs) to agreed deadlines.
• Perform picking and packing duties, ensuring accurate and timely completion of orders.
• Undertake any other administrative duties as required within the warehouse operation.

We welcome applications for this Warehouse Administrator role from candidates with experience in the following areas: warehouse, team working, communication, Health & Safety, warehousing, WMS, or as a picker, packer, warehouse operative or administrator.

• Enhanced annual leave entitlement, starting at 31 days (including public holidays), increasing up to 36 days with long service
• Access to our prestige Benefits and Rewards Portal
• Long Service Rewards - both financial and leave-based
• Health cash plan
• Life Assurance Scheme
• Career development opportunities
• Access to a well-established Employee Assistance Programme provider
• And other excellent benefits you'd expect from a market leader

Flexible and able to work across different shifts and locations as required.

• Language Skills: Fluent English in speaking, understanding, reading, and writing. Ability to analyse documents and write reports. Strong presentation and communication skills
• Mathematical Skills: Proficiency in basic math operations and computing rates, ratios, and percentages
• Reasoning Ability: Problem-solving skills for administrative tasks and interpreting instructions in various formats
• Minimum of 2 years of related experience or equivalent combination of education and experience
• Operations WMS experience is essential
• Proficient in Microsoft packages - Outlook, Word, and Excel

Apply today to join our market-leading team in this varied role!

We are the UK's leading delivery management company providing efficient, high-quality and competitively priced services across business mail, parcels, fulfilment and doordrop media in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services, handling over 50% of bulk business mail in the UK.

We are in the top 100 privately owned companies with 23 locations across the UK. Our success is down to our people and the values we all follow to deliver excellence to our customers.

We think as part of a team, act with a can-do attitude and do the right thing. Following these simple values has resulted in our people delivering and exceeding our business and personal development goals.

We are a 'family' of uniquely different people with strengths in the areas we work in and we always have the opportunity to be curious to enhance ourselves.

We are a disability confident employer and embrace Well Being, EDI and ESG to make ourselves and our environment the best it can be.

Due to the nature of our business, this role may be subject to a DBS check.