AddressClosing Date: 12th March 2024
Interview Date: 19th March 2024
Hours: 37.5 hours per week
Contract: Fixed term for an initial 2 years
About the organisation:
Operating for over 45 years, Access Community Trust is a multi-award-winning charity and provider of housing, youth services, health/Wellbeing and employability services across Suffolk and Norfolk. Our ambition is to deliver a service driven by passion and enthusiasm that reaches all vulnerable and socially excluded/isolated people without exception.
About the role:
This is a unique role based in Sams Café (Lowestoft) designed to support the partnership work with Sizewell C and their commitment to community wellbeing.
Key elements of the project:
- To run the Café in accordance with the principles of SZC’s support, transform, eat/educate, aspire, motivate (“STEAM”) café model.
The Café shall be used for various community activities, offering 5 days a week of daytime activities. The services shall include, but will not be limited to the following:
- Appointments for individuals seeking to use the services provided by the Café in order to assist them in integrating into society;
- Providing educational seminars to assist individuals to understand the psychology behind why they are struggling to integrate into society (and assist them to overcome them);
- Intensive Support Programmes and group activities;
- SZC may use the Café for its art outreach activities; and
- Taking in employee referrals from SZC
The activities of the Café shall be overseen by a STEAM house coordinator, and they will coordinate tasks and activities, adopting ACT’s community circle approach of establishing community resilience for long term recovery. Where the Café generates profits, they shall be reinvested back into the Café.
The Café will provide a physical space which offers a fully functioning town centre café and kitchen plus access to a large education and training room that can be used by SZC as a community base for its staff and any activity it wishes to deliver.
You will work with senior managers to:
- Support the development and agreed priorities of project
- Ensure accessible and comprehensive Health & Wellbeing Information and resources are available in a range of formats
- Coordinate the delivery of prevention advice and signposting, tailored to support community needs and increase the take-up of community and voluntary sector services
- Work with a range of partners to understand the needs of the local community and through partnership work oversee the delivery of a tailored offering to promote positive health and wellbeing
- Engage with local communities to help address barriers to accessibility and health inequalities, developing partnerships with voluntary sector groups that can share targeted health information messages
- Create a timetable of activity/what's on and actively promote this within the community
- Line manage Café staff to ensure our offer is community minded, affordable and in line with Sizewell objectives
- Write and present monitoring reports, data analysis etc.
- Identify gaps in provision and support business case management processes for new bids and tenders when appropriate
Person Specification:
- Level 3 qualification or equivalent experience gained through working in a health and social care environment
- Food Hygiene level 2 – or willingness to undertake on day one
- Supervisory/Leadership qualification or experience
- Health and Safety
- Experience of supporting and supervising volunteers
- Ability to develop working relationships with voluntary organisations, community groups and our business partners
- Knowledge of Health and Safety procedures
- Experience of maintaining accurate records and general administration
- Evidence of excellent interpersonal skills, to communicate effectively with staff, volunteers, customers, and all visitors to Sams
- Ability to demonstrate initiative and use of innovative and lateral thinking in problem solving
- Good verbal communication skills
- Good organisational skills
- Ability to plan workload and work under pressure
- Good working knowledge of confidentiality
- Excellent IT skills covering Word, Excel and PowerPoint
- Good analytical skills
- An understanding of catering systems - food waste, stock rotation and menu planning
- Awareness of COSSH
- Professional and enthusiastic manner
- Natural passion for people
- Flexible in working in a diverse community, accommodating of the challenging, demanding and busy environment
- Adaptability, flexibility and ability to multi-task
- Able to work under pressure and meet deadlines
- Self-motivated
- Keen to develop personal skills
- Willingness to work additional or flexible hours if required to meet the needs of the service
Application Info:
As an organisation we recognise the value of lived experience and actively encourage our staff, with support, to use their experiences to support the development of our services and their work. We may ask you to share your lived experience with us at interview stage, if you feel comfortable doing so.
We encourage applications from all sections of the community particularly those with personal or previous experience of homelessness and social exclusion.
We are a Disability Confident Employer and are committed to an inclusive and accessible recruitment process. We offer a guaranteed interview to applicants who declare a disability and meet the minimum criteria for the role. For support in applying or to request reasonable adjustments, please contact us.
Access Community Trust is committed to safeguarding and promoting the welfare of all its young people and vulnerable adults using our services and expect all staff and volunteers to share this commitment.
Please note: this position involves work that is a regulated activity and is therefore subject to receipt of a satisfactory Enhanced Disclosure with a barred list check from the Disclosure and Barring Service. This is in accordance with the Police Act 1997 and the Rehabilitation of Offenders Act 1974. This is to be paid for by the successful applicant and will be reimbursed upon the successful passing of a 6-month probationary period.
Please note: We endeavour to respond to all applicants, however if you do not hear from us within 28 days please do assume your application has not been shortlisted for interview on this occasion.
Benefits:
- Cashback healthcare & dental scheme, with the ability to upgrade and add on dependants
- One month paid sabbatical after five years' continuous service
- 24/7 counselling helpline, including six structured counselling sessions
- Enhanced maternity/paternity/adoption pay (subject to statutory eligibility criteria)
- Basic holiday entitlement of 28 days plus bank holidays (pro-rata for part time working, you may be required to work on bank holidays if your service remains open but will have the equivalent entitlement to use another time)
- Extra leave accrued for length of service, up to a maximum of 5 days after 5 full years' service
- Company sick pay (from 12 months continuous service)
- Access to a wide range of store, leisure and travel discounts
- Cycle2Work scheme
- Company pension with a 3% employer contribution
Job Types: Full-time, Fixed term contract
Contract length: 24 months
Salary: £27,300.00-£29,250.00 per year
Work Location: Hybrid remote in Lowestoft
