Wellbeing Service Manager - Internal Only

Job Introduction

At Turning Point, we support people across England with learning disabilities and those recovering from addiction. Making a real difference to their lives, you’ll motivate, manage and grow a team of support staff to enable more people to discover new possibilities in their lives. By providing the right support at the right time and making sure that people can find all the help they need, we have grown into one of the largest providers of substance misuse services in England and Wales.

Role Responsibility

Where will I be working?

This role will be a mixture of home work and traveling across our sites in Warwickshire. Therefore, it is essential that you drive and have access to your own vehicle.

We are currently recruiting for a Wellbeing Service Manager to oversee a Social Wellbeing Service in Warwickshire. You will be responsible for overseeing the running of the Wellbeing Service in Warwickshire. As the manager, your focus will always be on ensuring the delivery of consistently high-quality services; all within a challenging, but very rewarding environment.

You will lead contract review meetings, liaise with partner organisations, commissioners, and internal stakeholders on a regular basis. You’ll also carry out risk assessments, conduct audits, complete report writing and be responsible for everyday operational management.

Management experience, particularly through a time of change, and a background of working in community setting will be a real advantage as you will be responsible for a small staffing team at each service. On top of this, a track record of supporting and empowering people to live more independently in their community.

You will provide ongoing support to the Community Navigators in the Warwickshire team and meet with them regularly for appraisals and performance reviews. The ability to meet financial and business targets will be just as important. Managing caseloads and referrals is essential to ensure effective service delivery and secure growth in conjunction with the organisation and sector strategies. Flexibility is essential, and, you should also have a full driving license and access to a car.

The Ideal Candidate

Essential Requirements

• Experience of working with people with a learning disability and facilitating improved wellbeing outcomes
• A good knowledge of health and wellbeing and factors that need to be considered to improve outcomes for people with a learning disability
• Experience engaging with local communities
• A clean driving license, access to own transport and good knowledge of the Warwickshire area
• Knowledge of, and ability to use person centred approaches
• Ability to coach others in key work areas
• Effective communication skills with both individuals and groups
• Good problem-solving skills and can successfully facilitate others to identify their own solutions with support
• Ability and willingness to travel to sites and work unsocial hours when required

Desirable requirements

• Coaching Skills
• Facilitation of training skills in a group setting
• Knowledge and application of Local Authorities ‘5 Ways to Wellbeing’ and the challenges and barriers that people with learning disabilities may face in relation to this approach

About us

About Us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What benefits will I receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

Turning Point