You will...
- Triage and troubleshoot day-to-day IT support requests
- Contribute to project work and our roadmap content
- Manage our growing macOS laptop fleet via MDM
- Support our cloud collaboration tools such as Google Workspace, Slack, Notion, Jira etc.
- Champion the technology side of the onboarding and offboarding processes
- Engage with key suppliers and contractors
- Provide tailored training and developing self service resources to empower employees
- Collaborate with our People and Finance teams to help manage their systems
- Help implement and maintain our audio visual capabilities, including Zoom Rooms hardware
You have...
- You have hands-on experience supporting a growing fleet of Apple and macOS devices
- You are comfortable with the asset lifecycle process from procurement to decommissioning
- You have the ability to balance customer support and technical troubleshooting
- You have experience within modern IT environments with technical familiarity of tools such as Google Workspace, Okta, JAMF, Jira, GCP
- You are a natural problem solver
- Have a strong desire to improve processes and ‘automate everything’
- You're confident engaging with all levels of stakeholders and comfortable giving candid opinions
Logistics
We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. We're very open about what we're working on, and the best places to learn more are our buzzing community forum and our blog.
About Freetrade
Openness and transparency is in our DNA and applies to all aspects of our company. We encourage an open and inclusive environment and pride ourselves on being candid, curious, focused, humble and gritty.
Our headquarters are based in London and we’re hiring.
Department
Engineering
Employment Type
Permanent - Full Time
Location
London
Workplace type
Onsite
Compensation
£28,000 - £35,000 / year