Works Administrator

Works Administrator
Liverpool
23,000 to 26,000 basic salary
Monday to Friday 8:30am to 5:00pm (4:00pm Friday)
Permanent
Office based
An opportunity has arisen with a leading engineering service provider for a Works Administrator to join the team. The purpose of the role will be to provide support to customers and allocate works to the engineering teams. This opportunity is office based and comes with a basic salary of 23,000 to 26,000. Hours of work are Monday to Friday 8:30am to 5:00pm (4:00pm Friday).
The main duties of a Works Administrator are:

• Handle internal and external calls.
• Take details of works required from customers and colleagues.
• Review call out and planned maintenance schedules to ensure no crossover works.
• Provide details to engineers of works required and ensure all information is provided to avoid delays.
• Order any parts or equipment required by the engineer teams for site visits.
• Liaise with wider business if required to ensure works are completed as quick as possible.
• Keep customers updated on arrival times and progress of works.
• Check engineering paperwork to ensure accurate logs and correct works have been completed.
• Deal with any customer complaints regarding works - take details and report if required.
• Log all correspondence on internal systems.

Benefits:

• 33 days annual leave (25 working days plus eight bank holidays). Additional holidays based on time served.
• Holiday buying scheme.
• Cycle to work scheme.
• Car salary sacrifice scheme.
• Life insurance.
• Company pension.
• Onsite parking.

To apply for the role of Works Administrator:

• It is critical you have administration and service experience over the phone. Ideally this experience will be within an engineering/maintenance service provider.
• You will possess excellent communication and organisation skills.

If you match the above criteria and feel this position is right for you then please apply online in the first instance.