1St Line It Support Engineer

1st Line IT Support EngineerGateshead/Hybrid£20,000 - £24,000

My client is a nationwide, highly established, Managed Service Provider, with 10 (and counting) offices from Scotland all the way down to London. They're highly respected in the industry, with a 5-star rating on Trustpilot and Glassdoor. Due to another recent boom in business, they're looking to welcome another engineer into their technical team.

Day-to-day:

• Supporting the service desk in a 1st Line capacity
• Helping clients with their technical issues via emails and phone calls
• Collaborating with your team and the escalation team to find a resolution for your clients.
• Being the first point of contact for the varied client base
• Providing technical support in a clear and communicative way

Tech Requirements:

• Active Directory
• Office 365
• Windows Server and/or Apple OS
• VOIP

Benefits:

• 30 days paid annual leave.
• Company Pension
• Access to a discount hub
• Healthcare CrashPlan
• Access to the cycle-to-work scheme
• Free onsite parking

If you're interested in hearing more about this company with great progression opportunities, then hit apply now! If you have any questions you can contact me by calling or emailing me on darcey . technology group - uk . com.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.