Complaint Manager jobs in England

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COMPLAINTS MANAGER

Manage a team of complaints officers and ensure that complaints are handled in a timely and efficient manner. Provide guidance and support to the team in handling complex complaints. Ensure that all complaints are investigated tho...

CompanyService Care Solutions
AddressEdgware, Greater London
CategoryCustomer Service
Salary£35/hour
Job typeTemporary
Date Posted 58 minutes ago See detail

Complaints Manager New

Service Care Solutions

Edgware, Greater London

£35/hour

Manage a team of complaints officers and ensure that complaints are handled in a timely and efficient manner. Provide guidance and support to the team in handling complex complaints. Ensure that all complaints are investigated tho...

Interim Complaints Manager New

Greenacre Recruitment Ltd

Peterborough, Cambridgeshire

£250 - £350/day

Co-ordination and oversight of ombudsman requests for evaluation. Action the judgements and findings from the ombudsman. Management of the complaints team of 6 Officers and a Team Leader. Someone who can hit the ground running, wi...

Group Complaints Manager

Employment Specialists Ltd

Ipswich, Suffolk

Competitive

Handle customer complaints from initiation to resolution, ensuring adherence to Regulatory requirements and Company policies. Investigate complaints thoroughly, gathering all necessary information and evidence to reach fair and in...

Customer Complaints Manager: Housing (Perm: Croydon)

Public Sector And Government

South Croydon, Greater London

£ 57201 - £ 59328 / Year

Play a pivotal role in elevating customer satisfaction by identifying trends, and continuous improvement initiatives. Oversee Regulatory responses regarding complaints ensuring action plans satisfy ombudsmen. Co-ordinate multi-dis...

Group Complaints Manager

Employment Specialists Ltd

Suffolk, England

Handle customer complaints from initiation to resolution, ensuring adherence to Regulatory requirements and Company policies. Investigate complaints thoroughly, gathering all necessary information and evidence to reach fair and in...

Housing Complaints Manager

Spencer Clarke Group

London, England

£300.00 - £500.00 per day

Leading on and supporting the timely resolution of Housing complaints, including Ombudsman complaints, Stage 1 complaints and Stage 2 complaints. Monitoring and evaluating the performance of the complaints team, ensuring service i...

Complaints Manager

Clayton Legal

Manchester, Greater Manchester

£34,000 - £40,000 per annum

The role holder will report to the Head of Risk & Compliance and will be supporting the business of c.750 employees across offices in Manchester, London and Liverpool to manage client complaints, bringing them to conclusion with a...

Complaints Manager

James Andrews Recruitment Solutions

Lancashire, England

£20 CIS per hour

Managing a team of 6 Customer Resolution Officers and 4 Customer Complaints Administrators. Ensuring any resolution letters are being checked and signed off before being issued to tenants. Liaising with the Housing Ombudsmen in re...

Customer Complaints Manager

Financial Ombudsman Service

London, England

£64,000 a year

Delivering excellent operational performance and process, engaging in defining corrective action when needed and identifying opportunities to improve Own the reporting and meeting cadence with key stakeholders such as the IA and d...

Complaints and Claims Manager

Nhs Jobs

Liverpool, Merseyside

£43,742.00 to £50,056.00 per year

A key role will be to ensure CCC learns from complaints, claims and PALs enquiries/concerns, providing detailed reports and trend analysis and facilitating changes in practice as appropriate. The successful postholder will be base...

Complaints and Engagement Manager

Derby City Council

Derby, Derbyshire

£42,403 - £45,441 a year

We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.To apply for this role, please outline in your...

Complaints Senior Manager

Efinancialcareers

South East

Competitive salary

Manage and oversee the entire complaints process within the Risk & Compliance Department. Ensure all complaints are handled in a timely, fair, and effective manner, in accordance with regulatory standards. Develop and implement co...

Senior Operations Manager - Complaints

The Very Group

Liverpool, Merseyside

Delivering strong customer outcomes through effective leadership of people; inclusive of resource planning and utilisation. Accountable for the TVG complaint handling policy and ongoing maintenance of same. Ensuring regulatory r...