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HEAD OF RESIDENT OPERATIONS / CORPORATE CONTACT CENTRE

Re-procurement of the telephony platform and roll-out of new chat-bot. Corporate Contact Centre including telephony systems and channel shift. Strategically manage and develop a professional service area, ensuring that the deliver...

CompanySpencer Clarke Group
AddressSouth East
CategoryCustomer Service
Salary£350.00 - £400.00 per day
Job typeContract, full-time
Date Posted 2 months ago See detail

Head of Resident Operations / Corporate Contact Centre

Spencer Clarke Group

South East

£350.00 - £400.00 per day

Re-procurement of the telephony platform and roll-out of new chat-bot. Corporate Contact Centre including telephony systems and channel shift. Strategically manage and develop a professional service area, ensuring that the deliver...

Part-Time Centre Operations Assistant

Pertemps Reading

Berkshire, England

Competitive

Part-Time Centre Operations Assistant are looking for a Centre Operations Assistant to work with a client based in Swallowfield.25 hours per week 08:30 - 13:30Temp to Perm for the right candidate!As a Centre Operations Assistant,...

Referral and Contact Centre Lead- CAS2

Nacro

Leeds, West Yorkshire

£34,252 - £34,253/annum

Our team offers flexible, holistic support to residents, helping them secure stable housing post-placement. Be prepared to make difficult decisions and support direct reports to make difficult decisions.Own and set direction for...

Customer Services Trainer - Contact Centre

Cactus Search

Buckinghamshire, England

£40,000 per annum

Design, deliver, and facilitate a range of learning programs and initiatives, including onboarding programmes, technical skills training, soft skills development, leadership/coaching programmes and compliance training. Utilise a v...

Contact Centre Agents

Riada Resourcing

Belfast, County Antrim

£11.44 per hour

Join our client, Northern Ireland's leading public provider, dedicated to delivering high-quality services to the community. This role offers an excellent opportunity to learn and grow your skills among a vibrant team in the city!...

Team Leader - Contact Centre

Cca Recruitment Group

United Kingdom

Competitive

You will lead and support a team dedicated to delivering outstanding customer interactions and performance within a FCA regulated environment. The ideal candidate will possess strong leadership skills, a proactive attitude, and a...

Distribution Centre Operative

Radiators 4U

Hilsea, Hampshire

Support the whole team with day to day running of the warehouse. Pick and pack the orders ready for dispatch. Liaise with shipping carriers for a smooth delivery process. Move stock around the warehouse. Make sure all stock is kep...

Centre Operations Assistant

Newflex

City of Edinburgh, Scotland

£22,672/annum

Deliver outstanding service experience to all stakeholders. Deliver professional and friendly viewings extracting relevant information by appropriate questioning to enable the sales team to close the deal. Proactively seek feedbac...

Centre Operations Assistant

Newflex

Burgess Hill, West Sussex

£23,796/annum

Deliver outstanding service experience to all stakeholders. Deliver professional and friendly viewings extracting relevant information by appropriate questioning to enable the sales team to close the deal. Proactively seek feedbac...

Lead Analyst, Security Operations Centre

Government & Military, Public Sector

Hanslope Park (Milton Keynes), UK

£43,026 to £50,491+ location allowance & benefits

In our world, it all matters.Investigate threats and unexpected activities relating to our IT systemsWhen you join us in this important role, youll be a vital member of a close-knit team and work collaboratively as you manipulate...

Lead Analyst, Security Operations Centre

Fcdo Services

Hanslope Park (Milton Keynes), UK

£43,026 to £50,491+ location allowance & benefits

In our world, it all matters.Investigate threats and unexpected activities relating to our IT systemsWhen you join us in this important role, youll be a vital member of a close-knit team and work collaboratively as you manipulate...

Service Centre Operator

Telent Technology Services Limited

Feltham, Greater London

Providing first level support and ownership for all incidents and requests. Be pro-active in your contact with suppliers including escalations when necessary. Ensure timely call resolution to achieve SLA's. Responsible for ensurin...

Network Control Centre Operator

Pave Recruit

London, England

£45,000 - £50,000/annum

Monitor via CCTV planned works for safety and congestion proactively managing traffic hotspots on the network Follow HUB Escalation Process for all emergencies on the Network and coordinate emergency response Carry out vehicle tr...

Pensions Customer Service - Pensions Helpdesk / Contact Centre

Local Pensions Partnership

Preston, East Lothian

22900.00 - 22900.00 GBP Annual

Pensions Customer Service - Pensions Helpdesk / Contact CentreHybrid Working with 2 days in Preston, Lancashire- Do you have first class Customer Service skills?- Want a role with no weekends, late nights, or Bank Holidays?- Work...

FIBa Contact Centre Advisor (12 month FTC)

Santander Consumer Finance

Surrey, England

Competitive salary of 24,538 per annum. 25 days holiday per annum, plus bank holidays. Annual bonus based on personal and company performance. 500 flexible benefit allowance. Generous pension contributions. Employee assistance p...

Customer Services / Call Centre Operator

Elite Personnel

Birmingham Business Park

Manage inbound and outbound calls efficiently, providing timely and professional assistance to clients and candidates. Responsible for coordinating the day to day operations of different teams. Input data accurately into Excel and...

Contact Centre Executive

Harwoods

Popley, Hampshire

£23,795 - £25,795/annum Bonus

Making and receiving calls, to and from our customers whose vehicles require maintenance attention & converting these contacts into workshop bookings and appropriately up selling related products and service as applicable. Handlin...

Contact Centre Agents

Safer Hand Solutions Ltd

Staffordshire, England

Immediate starts available. Hybrid working model. Supportive, friendly company mindset. Employee-centric approach to training and 121s. Uncapped commission and regular incentives. 25 days holiday, plus bank holidays. Social events...

Distribution Centre Operations Manager

Groomfield Recruitment Ltd

Birmingham, West Midlands

Competitive

Competitive annual salary of GBP50,000 plus a company car or GBP5,000 car allowance. Personal healthcare benefits. Generous product discount from day one. Life assurance from day one. Pension with further saving plans with flexibi...

Contact Centre Team Leader

Search

Manchester, Greater Manchester

£31,000 Annual

A salary of 31,000. A monthly bonus of up to 500 per month for team performance. Brand new offices in Manchester. Equity inclusion with our SimpliSafe Inc. business. Competitive salary and annual bonus. 28 days holiday + bank ho...

Contact Centre Advisors

W P Recruitment Hr Ltd

Newport, Wales

Contact Centre AdvisorsIndustry: InfrastructureLocation: Newport, Isle of Wight ( this is not a remote working role)Hours: 7am - 7pm dayshift / 7pm - 7am nightshiftDays: 4 on/4 off, on a rota basisDuration: Temp to Perm for the ri...

Pensions Customer Service - Pensions Helpdesk / Contact Centre

Local Pensions Partnership

Preston, Lancashire

22900.00 - 22900.00 GBP Annual

Pensions Customer Service - Pensions Helpdesk / Contact CentreHybrid Working with 2 days in Preston, Lancashire- Do you have first class Customer Service skills?- Want a role with no weekends, late nights, or Bank Holidays?- Work...

Contact Centre Team Manager

Call Centre And Customer Service

London, Greater London

£26.89/Hourly

Manage a team of skilled officers who handle customer contacts and associated tasks. Lead and motivate the team through change, delivering a high-level service in line with our client's requirements. Monitor and analyse complaint...

Claims Contact Centre Agent

Office Angels

Reading, Berkshire

£22,000 - £23,500/annum

Competitive salary of up to 23.5K with the potential to move up to a Senior Claims Contact Centre Agent and a salary increase for consistent high performance. Basic health insurance cover (upgrade option available after probation...

Centre Operations Assistant - 12 Month Fixed Term Contract

Newflex

Cambridgeshire, England

£23,796 per annum

Deliver outstanding service experience to all stakeholders. Deliver professional and friendly viewings extracting relevant information by appropriate questioning to enable the sales team to close the deal. Proactively seek feedbac...

Contact Centre Officer

Essex & Kent Police

Chelmsford, Essex

Competitive

Receive and critically assess all types of contacts including 999, 101 telephone calls, and other types of contacts, online or in person, maintaining high levels of customer service, manage customer expectations and meet national...

Contact Centre Team Manager

Adecco

Ealing, Greater London

£26.89/hour

Manage a team of skilled officers who handle customer contacts and associated tasks. Lead and motivate the team through change, delivering a high-level service in line with our client's requirements. Monitor and analyse complaint...

Contact Centre Admin

Rac

Walsall, West Midlands

£20,585.55 per year

As well as a competitive salary, youll have all these extra benefits:Eligibility to join our bonus scheme.Holidays - 23 days & bank holidaysOption to join RACs Group Personal Pension scheme where we will match / contribute up to...

Contact Centre Team Manager

Hireful

Peterborough, Cambridgeshire

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

Contact Centre Team Manager

Accent Housing Group

Peterborough, Cambridgeshire

£40,966 Annual

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...