Contract Contact Centre Manager jobs in England

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CONTACT CENTRE MANAGER

To lead the Contact Centre and a team of Virtual Advisers to deliver the National Careers Service, ensuring an efficient, effective and professional service is provided. To lead on all aspects of the Contact Centre operations, inc...

Company	Morgan Jones
Address	Kent, England
Category	Customer Service
Salary	£33,488 - £37,715 per annum
Job type	Permanent, full-time
Date Posted	2 weeks ago See detail

Contact Centre Manager

Morgan Jones

Kent, England

£33,488 - £37,715 per annum

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Contact Centre Manager (Fixed term Contract)

Hr Go Recruitment

Ashford, Kent

£33,488 - £37,715/annum

Develop and implement Contact Centre policies and procedures to ensure optimal customer service delivery. Manage and motivate a team of customer service representatives to meet performance targets and KPIs. Monitor and evaluate co...

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Contact Centre Manager

Trigon Recruitment Ltd

Ashford, Devon

£33,488 - £37,715/annum

Lead all aspects of the Contact Centre operations, ensuring high-quality service delivery through telephone, email, text, webchat, and video calls. Maximise the performance of the Contact Centre against defined volumes and perform...

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Contact Centre Manager

Bca

Birmingham, West Midlands

£45,000 - £50,000 a year

Effective management of a Contact Centre team of c60 FTEs. Ability to manage a team, prioritise your own and other workloads and to undertake independent decisions with regard to own and others' workloads without reference to lin...

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Deputy Contact Centre Manager, £30.91ph

Ppr Social Care

South East

£30.91 per hour

A Dedicated consultant who has access to all roles across the UK and is available for you to speak to. An easy registration process (all done online). Referral schemes and incentives. Ongoing compliance managed for you. Prompt and...

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Assistant Manager - Bowling Hospitality Centre New

Flow Sports Personnel Ltd

Worthing, West Sussex

£26,000/annum + Bonus (OTE £30K) + Great Benefits

a minimum of twelve months management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry. be passionate about customer service. evidence of inspiring and developing...

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Training Manager - Contact Centre

Sopra Steria

Lancashire, England

£38,000 - £47,500 per annum

Lead and develop the Contact Centre Training team to be known for their innovative, accessible, outcome and customer focused blended learning and development solutions who contribute to the overall success of the wider team. Colla...

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Contact Centre Team Manager

Call Centre And Customer Service

London, Greater London

£26.89/Hourly

Manage a team of skilled officers who handle customer contacts and associated tasks. Lead and motivate the team through change, delivering a high-level service in line with our client's requirements. Monitor and analyse complaint...

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Contact Centre Team Manager

Adecco

Ealing, Greater London

£26.89/hour

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Contact Centre Team Manager

Hireful

Peterborough, Cambridgeshire

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

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Contact Centre Team Manager

Accent Housing Group

Peterborough, Cambridgeshire

£40,966 Annual

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Contact Centre Team Manager

Accent Housing Group

Cambridgeshire, England

£40,966 per annum

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Contact Centre Team Manager

Merje Ltd

Chelmsford, Essex

£31,200 Annual

Liaise with the Head of Connect at weekly Performance and Management meetings. Manage a team of agents, including 1 x 1-1 with each agent per month. Call Quality Analysis x 2 calls per month, per agent. First line complaint manage...

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Retail Centre Manager

Mandeville Recruitment Group

South East

£50,000 - £55,000 per annum

You will optimise the performance of the shopping center through the implementation of excellent operational, drive events which is a core element of this opportunity. Key Responsibilities: Oversee the entire Centre's operation,...

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Day Care Centre Manager - Great Croft

Canonesses Of The Holy Sepulchre

Colchester, Essex

£40,000 per year

Role PurposeTo create and maintain an effective wholistic service to the Community of 9 Religious Sisters resident in a single property in Colchester.To establish and maintain effective services and standards including administrat...

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Somerset Environmental Records Centre Manager

Somerset Wildlife Trust

Taunton, Somerset

£31,321 - £36,750/annum

Developing and overseeing the strategic growth, business planning and operational management of SERC. Ensuring SERC is financially sustainable and growing by seeking income generating opportunities to develop SERC business, identi...

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Skills Centre Manager

Coyne Recruitment Ltd

Birmingham, West Midlands

£37k

Management: Provide first-line management to a small team of tutors, including resource planning. Operational Oversight: Manage day-to-day operations to ensure retention, achievement, success, and attendance rates meet contractual...

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Contact Centre Advisor

Service Care Solutions Ltd

Basildon, Essex

£13.22 - £13.40 per hour

Answer contacts from residents reporting repairs/breakdowns within their home and use questioning skills to establish priorities and raise jobs on the in-house system. Ensure all complaints about repairs and maintenance services a...

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Contact Centre Team Leader

Reed Talent Solutions

West Midlands, England

£31,000 - £35,000 per annum

To motivate and inspire people to deliver a brilliant and personal service for our customers. To be an exceptional coach by understanding, identifying and driving the behaviours that underpin our key metrics and provide additional...

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Assistant Centre Manager - Dawson House

Gkr International

London, England

Ensure the centre is kept clean, tidy, and consistently maintained to a high standard.. Manage on-site staff, including client support assistants, onsite cleaners, contractors and handymen; this includes conducting regular 1-2-1...

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Retail Centre Manager

Mandeville

Kent, England

£50,000 - £55,000/annum +BONUS

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Centre Manager

Recruit Moore Ltd

Hampshire, England

£28,000 - £30,000 per annum

Receiving Visitors and answering calls in a friendly and professional manner. Managing the suppliers and services provided. Communicating clearly and effectively to the clients and the centre team. IT Management - setting up clien...

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Call Centre Manager

Cca Recruitment Group

London, England

Somone who has a Proven sales management experience - The ideal candidate would have 18 months+ sales management experience in a high activity sales environment. B2C sales management experience where you have managed a team of hig...

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Contact Centre Team Leader

Red Recruitment

Sevenoaks, Kent

£33,000 Annual

Salary: 33,000 per annum plus an achievable bonus of 2,500 paid quarterly. Hours: Monday - Friday, hours between 9am - 5.30pm (37.5 hours per week). Contract Type: Permanent. Location: Sevenoaks. 31 days annual leave, including...

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Head of Customer Contact Centre

Bernicia

Ashington, Northumberland

£68,344

Were looking for an exceptional, talented customer centric leader who is results driven with the right skills, qualities and proven track record to achieve a high-quality customer experience across all digital and telephony chann...

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Head of Contact Centre

Avon And Somerset Police

Somerset, England

67524.00 - 77524.00 GBP Annual

Lead and manage the effective deployment function across the service to ensure quick and effective emergency response, meeting organisational performance goals. Utilise industry-specific technological expertise to identify operati...

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Procurement and Contacts Manager

Castlefield Recruitment

Devon, England

£42,000 - £45,000 per annum

Managing procurement projects following current procurement policy and guidelines. Knowledgeable on all Procurement and commercial aspects of specific categories. Competent in end-to-end tendering. Knowledgeable with public regula...

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Centre Manager

Robert Half

South East

Conduct regular client service reviews and ensure that high service levels are being maintained. Address client complaints. Conduct pre-move-in and pre-move-out meetings with clients, managing associated tasks and inventories. Tak...

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Assistant Learning Centre Manager

Arka Learning

Buckinghamshire, England

£27,000 per annum, negotiable

Assisting the Centre Director with overall management and operations of the centre. Tutoring primary aged students in English and Maths. Acting as a role model to less experienced tutors and assisting with training where appropria...

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