Centre Manager

Robert Half are excited to announce we have partnered with a luxury serviced office company with multiple sites across Central London who are looking for a Centre Manager to oversee their 8 floor building.

This is an exciting opportunity for a dynamic and hands on candidate to join a growing business.

THE ROLE:

• Conduct regular client service reviews and ensure that high service levels are being maintained.
• Address client complaints.
• Conduct pre-move-in and pre-move-out meetings with clients, managing associated tasks and inventories.
• Take responsibility for revenue, budgeting, and full reviews of profit and loss (P&L) statements of the centre.
• Oversee and manage pre-billing checks, and deposit returns.
• Manage billing, debt chancing and other financial with clients.
• Assess resources within the centre and ensure operational efficiency.
• Conduct audits across Health and Safety, Fire, and other Risk Assessments.
• Review and enhance all internal operational processes.
• Continually assess the centre and make recommendations for improvements.
• Learn and understand the terms and conditions of client contracts.
• Raise basic licence agreements and service agreements on our client management system requests
• Review facilities documentation and maintain accurate record keeping.
• Oversee FM/H&S apex tendering processes.
• Attend regular operational meetings with staff across the portfolio.
• Report directly to the Operations Director on site performance and operational matters. Attend viewings from an operational perspective

THE PERSON:

• Possess an exceptional eye for detail and are committed to maintaining our high standards Strive for perfection in every task
• Leads by example and carries out responsibilities with a hands on approach
• Willing and 'can-do' attitude
• Motivational and energetic leadership style with the ability to accurately assess others' needs and respond accordingly Exceptional written and verbal communication skills, adaptable according to recipient and situation
• Extremely organised and able to stay in control under pressure Ability to prioritise and organise workload and remain composed as and when demands may change
• Sufficient self-drive to achieve one's potential with the ability to work through obstacles with grit, determination and ownership A desire to build a career in a space where continual growth and learning is required
• Ability to accept and implement constructive feedback

If this sounds like the perfect next step in your career, please apply now! Interviewing ASAP.

This is an on-site role, please do not apply if you are looking for hybrid working.

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