Customer Relation Manager jobs in West Midlands

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CUSTOMER SERVICE MANAGER

Supervise, mentor. Manage team performance and provide regular feedback. Set clear objectives and goals for the Sales support team. Conduct regular performance reviews and identify areas for improvement. Handle escalated customer...

CompanyPertemps Tamworth
AddressSutton Coldfield, West Midlands
CategoryBanking
Job typePermanent
Date Posted 31 minutes ago See detail

Customer Service Manager New

Pertemps Tamworth

Sutton Coldfield, West Midlands

Supervise, mentor. Manage team performance and provide regular feedback. Set clear objectives and goals for the Sales support team. Conduct regular performance reviews and identify areas for improvement. Handle escalated customer...

Customer Transformation Project Manager - 12 Month FTC New

Holland & Barrett International Limited

Warwickshire, England

Coordinate and manage cross-functional project teams, ensuring on-time, within-scope, and on-budget delivery. Define project scopes and objectives, engaging stakeholders to ensure technical feasibility. Develop detailed plans and...

Customer Service Manager New

24-7 Recruitment Services Ltd

West Midlands, England

£36,000 - £38,000 per annum

Managing and leading a team of phone-based Customer Service advisors. Dealing with escalations and customer complaints. Support with the recruitment process of the team. Manage the training and development of the team. Develop and...

Customer Service Manager - Collection New

Echo

West Midlands, England

£30,000 per annum

Motivating and driving high performance within your team to meet and exceed our contractual debt targets. Day to day management of our inbound / outbound Collections team within our busy contact centre. Motivate and develop a team...

Customer Service Delivery Manager New

Red Recruitment

West Midlands, England

Salary: 35,000 - 43,000 per annum. Hours: Full-time. Contract Type: Permanent. Location: Solihull (3/4 days in the office). 33 days holiday (including Bank Holidays). Referral Bonus - Recommend a friend. Employee Assistance Prog...

Customer Experience Transformation Manager New

Efinancialcareers

West Midlands, England

Competitive salary

This is a unique rolling contract opportunity where you will play a pivotal role in shaping and enhancing our Customer Experience strategies worldwide. If you are a strategic thinker with a passion for Customer Experience and a pr...

Customer Service Sales Manager

Mainstay Industrial

West Midlands, England

35000.00 GBP Annual

Role: Customer Service Sales ManagerLocation: WalsallSalary: GBP31,000 - GBP35,000 depending on experienceHours: 08:00 - 16:30 / 09:00 - 17:30 RotatingAn exciting opportunity has arisen as we continue to expand and develop, for a...

Repairs Customer Service Manager

Service Care Solutions Ltd

Enfield, Worcestershire

Up to £550 per day + Umbrella

Lead, manage and motivate the team to deliver high performance. Ensure that corporate/departmental people practices are understood and implemented within the service. Effectively manage budgets and projects within the service ensu...

Customer Experience Transformation Manager

Venn Group

West Midlands, England

Competitive salary

Lead the Global Design and Implementation of the Net Promoter System: Guide the global CX community with your expertise in research and data analysis. Standardise Customer Relationship Metrics: Develop and enforce a unified set of...

Customer Service Manager

People Solutions Group Limited

West Midlands, England

£36,000 - £38,000 per annum

Customer Service Manager 40 hours per week between 8am and 7pm Monday to Sunday - Weekend working may be required Annual Salary between36,000 -38,000 People Solutions are delighted to be working with our client, a leading nat...

Customer Service Manage

On Target Recruitment

West Midlands, England

UK manufacturer with award winning products used in the electrical market. . International distribution network across Europe and USA. . Stable team with growth potential. . Established company with industry leading brands. . Oppo...

Customer Engagement Manager

Unipart Logistics

Oxford, Staffordshire

45000.00 - 45000.00 GBP Annual

Location: Cowley - HybridSalary: Up to GBP45,000 plus car/car allowance, 25 days rising holiday, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits schemeContract type: Full tim...

Employee Relations Manager

Zachary Daniels

Staffordshire, England

£40,000 - £45,000 per annum

You will act as a fully participating member of the HR team supporting HR and liaising and developing effective working relationships with wider stakeholders. Manage a portfolio of cases, scheduling and prioritising activities bas...

Employee Relations Manager

Zachary Daniels

West Midlands, England

£40,000 - £45,000 per annum

You will act as a fully participating member of the HR team supporting HR and liaising and developing effective working relationships with wider stakeholders. Manage a portfolio of cases, scheduling and prioritising activities bas...

Customer Service Manager

Safer Hand Solutions Ltd

Stoke-on-Trent, Staffordshire

On Application

Oversee operational management of Client Service Desk and Client Compliance operations to promote effective service delivery to achieve agreed performance SLA's. To work collaboratively with the Client Account Manager and Customer...

Customer service manager

Adecco

West Midlands, England

Salary negotiable

Our client, a successful organisation based near Sutton Coldfield, is seeking a motivated and dynamic Customer Service Manager to join their team on a full-time permanent basis. They are a company that values customer satisfaction...

Customer Service Manager

Sf Recruitment

West Midlands, England

Set performance goals, conduct evaluations, and foster a positive team culture. Liaise with internal teams for complex issue resolution and clear client communication. Data Analysis and Reporting: Create a KPI dashboard to monitor...

Customer Service Manager

Avery Healthcare

Aldridge, West Midlands

£11.60 per hour

Greeting people politely and professionally whether in person or by telephone.. Ensuring Front of House team answer the phone in line with Company policy.. Managing the process of show rounds and train staff team to manage to the...

Lead Contractor Relations Manager (Apply in minutes)

Smiths News

Swindon, Staffordshire

55000.00 GBP Annual

Youll drive the evolution of our self-employed delivery contractor model, ensuring compliance, efficiency, and continuous improvement.GBP55,000 - GBP60,000 per annum, plus GBP5,688 pa car allowance, bonus, and benefits. (Negotiabl...

Customer Service Manager

Dhl

Solihull, West Midlands

£38,000 a year

The Customer Service Manager is a pivotal position within the business and has significant communication and involvement with our customer and their suppliers to ensure customer satisfaction and KPI delivery. Reporting to the Seni...

Customer Service Manager

Pertemps Tamworth

West Midlands, England

£35,000 per annum

Supervise, mentor. Manage team performance and provide regular feedback. Set clear objectives and goals for the Sales support team. Conduct regular performance reviews and identify areas for improvement. Handle escalated customer...

Customer Success Manager

Lica Scientific Ltd

Shropshire, England

Customer Success Manager 3 Month Contract Home based fully remote Immediate start needed Online interviews to be held 17th and 18th June We are seeking a Customer Success Manager for 3 months beginning immediately and concluding a...

Customer Service Manager

Sf Recruitment

Staffordshire, England

- Identify opportunities to upsell or cross-sell services and solutions to existing clients, contributing to revenue growth. - Motivate the team and foster a competitive result driven environment that contributes to overall busine...

Assistant Customer Service Manager

Kerry Collins Recruitment Ltd

West Midlands, England

£26,000 - £28,000 Annual

Calling candidates to discuss potential job opportunities. Writing and reviewing job adverts. Performing candidate searches and CV sifting. Building good candidate relationships. Assisting with candidate payroll queries. Liaising...

Customer Service Manager

Vistry Group Plc

West Midlands, England

Competitive

ID:. Entity: Vistry. Region: Vistry Merseyside & Cheshire West. Department: Customer Service. Contract Type: Permanent - Full Time. Job Location: Developments across the region. Date Posted: 11.06.2024. Let's cut to the chase, wha...

Customer Service Manager

Office Angels

Staffordshire, England

£33,000 - £37,000 Annual

Lead and oversee all aspects of the daily operations of the Member Services department. Manage and coach a small team of dedicated Member Service personnel. Provide outstanding member support through various channels, including em...

Customer Retention Manager

First Recruitment Group

Stoke-on-Trent, Staffordshire

Customer Retention & Contract Renewal ManagerLocation: Stoke-on-TrentNegotiable Salary and OTEPermanent, Hybrid Company & Role Overview: Customer Retention & Contract Renewal ManagerMy client stands at the forefront of the FTTP (...

Customer Services Manager

Elite Personnel

Birmingham, West Midlands

Leading and managing a team of Customer Service Advisors. Recruit, train, and supervise customer service representatives. Set performance standards and evaluate team members performance. Develop and implement customer service pol...

Customer Assistance Manager

Allianz

Birmingham, West Midlands

Have excellent communication skills which are essential when working in a shift environment. Complete PDP for your team, understand career ambitions and aspirations and assist with future development. Set SMART targets, spend time...

Customer Insight Manager

Datatech

West Midlands, England

The Customer Insight Manager will use analytical methods to understand, test and predict customer and marketing profitability.Role responsibilities:- Manage data and analytics capabilities to drive full end to end customer journe...