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CUSTOMER SERVICE TEAM LEADER (ADMIN AND CLERICAL)

Develop and sustain Resident Engagement through various channels, including Resident Initiating Groups. Respond objectively and positively to customer communications, including complaints. Manage and inspire a team towards achievi...

CompanyService Care Solutions
AddressLeamington Spa
CategoryCustomer Service
Salary17.64 - 17.64 GBP Hourly + Umbrella per hour
Job typeFull Time
Date Posted 2 months ago See detail

Customer Service Team Leader (Admin and Clerical)

Service Care Solutions

Leamington Spa

17.64 - 17.64 GBP Hourly + Umbrella per hour

Develop and sustain Resident Engagement through various channels, including Resident Initiating Groups. Respond objectively and positively to customer communications, including complaints. Manage and inspire a team towards achievi...

2 months ago seen See more...

Customer Services Team Leader

Randstad Delivery

Surrey, England

£31,000 - £35,000 per annum

Are you a customer focused Team Leader seeking a new role with a leading brand in the South London area? Are you looking for an employer accredited "great placed to work UK" by its staff. Are you looking for a company that can off...

2 months ago seen See more...

Customer Service Team Leader

Service Care Solutions

Gloucester, Gloucestershire

23.00 - 23.00 GBP Hourly

Monitor and manage demand, ensuring appropriate allocation of resources to meet the needs of the business. Ensure that the service is compliant with relevant standards, legislation, quality assurance frameworks, taking a proactive...

2 months ago seen See more...

Customer Service Team Leader

Culture Recruitment

Worcester, Worcestershire

£30,000 - £35,000/annum TBC

We are seeking a dynamic Customer Service Team Leader to join our team and lead our Customer Service department towards excellence. In this role, you will be instrumental in supervising and managing our Customer Service Team to en...

2 months ago seen See more...

Customer Service Team Leader

Culture Recruitment

Worcester, Worcestershire

30000.00 - 35000.00 GBP Annual + TBC

We are seeking a dynamic Customer Service Team Leader to join our team and lead our Customer Service department towards excellence. In this role, you will be instrumental in supervising and managing our Customer Service Team to en...

2 months ago seen See more...

Customer Service Team Leader

Culture Recruitment Ltd

Worcestershire, England

£30,000 - £35,000 per annum

In this role, you will be instrumental in supervising and managing our Customer Service Team to ensure unparalleled support is delivered to our valued customers, while meeting Key Performance Indicators (KPIs) consistently. If you...

2 months ago seen See more...

Customer Service Team Leader

Bae Systems

Preston, East Lothian

Negotiable

Driving performance by managing adherence to Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and quality assurance. Supporting ESC Management in required objectives in agreed timescales. Monitoring performance m...

2 months ago seen See more...

Customer Services – Leading Coffee Provider – Working From Home

Ocean Communications

Sunderland, Tyne and Wear

£12.00 per hour

For this role, you will need:Laptop or PC (No Macs allowed) with at least 4GB of Ram, An i5 or i7 processor, Windows 10 or 11 with 2 screens.-Wired connection to broadband (Fibre broadband at least 10 Mbps download and 3 Mbps uplo...

2 months ago seen See more...

Customer Service Team Leader

Jobwise Ltd

Cheshire, England

£31,418 Annual

Managing coaching and developing a team of 6 Customer Service professional. Ensuring the team meet KPIs and SLAs whilst delivering unrivalled Customer Service and experience. Taking ownership of service performance and action to r...

2 months ago seen See more...

Customer Service Team Leader

Service Care Solutions - Social Work

Gloucester, Gloucestershire

£23 Hourly

Monitor and manage demand, ensuring appropriate allocation of resources to meet the needs of the business. Ensure that the service is compliant with relevant standards, legislation, quality assurance frameworks, taking a proactive...

2 months ago seen See more...

Customer Service Team Leader

Smart 10 Ltd

Hertfordshire, England

£32,000 - £34,000 per annum

Job Title: Customer Service Team Leader Salary: 32,000 - 34,000 pa Location: Borehamwood Contract: Permanent, Full Time Hours: 40 hours per week, shift patterns including weekend work COMPANY An exciting opportunity to w...

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Customer Service Team Leader

Akzonobel

Slough, Powys

£27.8K - £35.2K a year

Support, coach & motivate team members to ensure that all customer contact reflects our brands & exceeds client expectations. Collaborate with colleagues to build & continuously improve procedures for optimum efficiencies & consis...

2 months ago seen See more...

ASC Customer Service Team Leader

4Recruitment Services

Gloucestershire, England

£18 Hourly

Provide effective leadership and management to the Customer Service team for which you are responsible, by the recruitment, mentoring and management (including performance management, appraisal reviews etc.) of the staff reporting...

2 months ago seen See more...

Customer Service Team Leader

Hays Specialist Recruitment Limited

Marlow, Buckinghamshire

£30,000 - £37,000 Annual

Coordinate/lead the Customer Support team and ensure workloads are suitably managed, with work being shared/distributed as required. Monitor, recommend and implement improvement processes. Report on the Customer Service UK/Nordic...

2 months ago seen See more...

ASC Customer Service Team Leader

4Healthcare

Gloucestershire, England

£18.06 - 18.06 per hour

Provide effective leadership and management to the Customer Service team for which you are responsible, by the recruitment, mentoring and management (including performance management, appraisal reviews etc.) of the staff reporting...

2 months ago seen See more...

Customer Service Team Leader

Service Care Solutions Ltd

Gloucester, Gloucestershire

Up to £23 per hour

Monitor and manage demand, ensuring appropriate allocation of resources to meet the needs of the business. Ensure that the service is compliant with relevant standards, legislation, quality assurance frameworks, taking a proactive...

2 months ago seen See more...

Customer Service Team Leader Weekend Days

Otis

Leicester, Leicestershire

Part-time

Youll be offered top-class, in-house training giving you the knowledge and tools to deal with a wide range of queries. An insight into a highly technical field, giving you the chance to get your foot in the door with a global co...

2 months ago seen See more...

Customer Services Team Member (3 Month Fixed Term Contract)

Gear4Music

York, Lancashire

Full-time

Answering inbound calls (and a few emails) from customers. Providing customers with friendly and professional advice on a wide range of musical instruments and related products. Resolving challenging customer enquiries and escalat...

2 months ago seen See more...

Customer Service Team Leader

Hays Specialist Recruitment Limited

Buckinghamshire, England

£30,000 - £37,000 per annum

Coordinate/lead the Customer Support team and ensure workloads are suitably managed, with work being shared/distributed as required. Monitor, recommend and implement improvement processes. Report on the Customer Service UK/Nordic...

2 months ago seen See more...

Customer Service Lead

Unitrunk

Lancashire, England

£33,000 - £37,000 per annum

Customer Service Lead Location: Manchester M34 3QASalary: 33 - 37K per annum, DOE + BenefitsContract: Permanent, Full timeHours of Work: Monday to Thursday 08.00 to 17.00 Friday 08.00 to 13.00 Benefits: Competitive Salary (33...

2 months ago seen See more...

ASC Customer Service Team Leader

4Recruitment Services

South West

£18.06 per hour

Provide effective leadership and management to the Customer Service team for which you are responsible, by the recruitment, mentoring and management (including performance management, appraisal reviews etc.) of the staff reporting...

2 months ago seen See more...

Customer Service Team Manager

Adecco

Surrey, England

£20.57 - £27.96 per hour

Customer Service Team Manager. Public Sector - Local Authority . Full-time position. Monday- Friday, 36 hours per week. Temporary role - 4 months with likely extension. Possibility of temp to perm in the future.. 20.57 per hour P...

2 months ago seen See more...

Customer Service Team Leader

Sofa.com

London, Greater London

Permanent

Handle orders and escalations, providing outstanding Customer Service at all times. Complete monthly quality audits for the team. Deliver coaching sessions based on audit trends. Work collaboratively with the CS manager to ensure...

2 months ago seen See more...

Customer Service Team Leader

Julie Rose Recruitment

Kent, England

26000.00 - 28000.00 GBP Annual + Bonus and Health Insurance

Manage a team of Customer Service staff which take on average 60 calls per day. Review, monitor and maintain quality controls of the teams work and providing feedback. Identify and provide training as required. Regularly assess th...

2 months ago seen See more...

Customer Service Team Leader

Marston Holdings Ltd

Lancashire, England

£24,114 Annual

Identify any needs for development/improvement by monitoring staff performance via KPI, observation, and auditing of work. Analyse productivity and quality trends by working in conjunction with the quality team and proactively act...

2 months ago seen See more...

Customer Service Team Manager

Rubicon People Partnership

Dorset, England

£40,000 - £45,000 Annual

Working hours Mon-Fri 9-5 with 1 hour for lunch. Training & Development. Hybrid & Remote working. 27 days holiday + BH. Employee assistance programme. 24/7 Virtual GP surgery and private prescription service. Managing the Customer...

2 months ago seen See more...

Customer Service Team Leader

Clearwater People Solutions Ltd

West Malling, Kent

£25,000 - £27,000 Annual

Assist the Team Manager in daily operations, workload distribution, and achieving key performance indicators. Develop and deliver comprehensive training for Customer Service Representatives, covering projects, new products, and pr...

2 months ago seen See more...

Customer Service Team Leader

Ultimate Banking Ltd

Hinckley, Leicestershire

£25,000 - £30,000 Annual

Accountable for leading a team providing service and support to mortgage and savings members, to ensure good customer outcomes are being achieved. Responsible for allocation and distribution of workload fairly and appropriately wi...

2 months ago seen See more...

Customer Service Team Leader

Reed

Nottingham, Nottinghamshire

£27,000 - £28,000 Annual

Manage the workload of the team, optimising service provision, target achievement, and customer satisfaction. Ensure the team adheres to established processes and procedures to meet KPIs, SLAs, and quality standards. Monitor servi...

2 months ago seen See more...

Technology Service Delivery Team Lead

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

4 weeks ago seen See more...

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What companies are hiring for Customer Service Team Lead jobs?

The top companies hiring now for Customer Service Team Lead jobs are FlexJobs, Rise Technical Recruitment Limited, Venn Group, AD WARRIOR, Wild Recruitment, Carousel Consultancy Ltd, Signature Recruitment, Wild Recruitment Limited, Accenture, 1to1 Group Limited, Viatris, Wilsonart,

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