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IT SERVICE DESK ANALYST

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Provide courteous, professional, and efficient support to end-users, ensuring high levels of customer satisfaction...

CompanyPoundland
AddressWest Midlands, England
CategoryCustomer Service
Job typePermanent, full-time
Date Posted 2 hours ago See detail

IT Service Desk Analyst New

Poundland

West Midlands, England

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Provide courteous, professional, and efficient support to end-users, ensuring high levels of customer satisfaction...

2 hours ago seen See more...

Service Desk Analyst New

Spinwell Global Limited

Southampton, Hampshire

£200/day

Desk are responsible for managing the first- and second-line technical support for all IT applications and services across sites, including end-user computing. This includes multi-function devices and specialised IT equipment. R...

an hour ago seen See more...

IT Service Desk Analyst New

Keelings

Dublin, Highland

£NEG

Our Strategic PrioritiesBetter Food -We make our products better and inspire more people to enjoy produce.PeopleBetter Ways -Every year we improve our competitiveness, efficiency and delivery through insight, technology and One...

2 hours ago seen See more...

Service Desk Analyst New

Reed Technology

Newcastle upon Tyne, Tyne and Wear

On Application

IT First Line Service Desk AnalystLocation: NewcastleSalary: (phone number removed) on 4 off shift after 6 monthsType: Permanent/FulltimeOur client is one of the UK's leading providers of quality public transport.The Service Desk...

3 hours ago seen See more...

IT Service Desk Analyst New

Carousel Consultancy

London, England

£35,000 - £40,000/annum + great benefits

Providing first level technical support to end users via phone, email and in person. Logging all support requests and incidents into the ticketing system. Diagnosing and resolving hardware, software and network issues by troublesh...

4 hours ago seen See more...

IT Service Desk Analyst New

Picture More

Hampshire, England

£30,000 - £35,000 per annum

Office 365. Microsoft Teams. Windows 10. Active Directory. Exchange. iManage. A minimum of 1 years IT Service Desk experience within a legal or professional services organisation. Excellent troubleshooting skills, with a demonstr...

7 hours ago seen See more...

Service Desk Analyst New

J & C Associates Ltd

Southampton, Hampshire

GBP200/day Inside of IR35

Desk are responsible for managing the first- and second-line technical support for all IT applications and services across sites, including end-user computing. This includes multi-function devices and specialised IT equipment. Res...

7 hours ago seen See more...

Service Desk Analyst New

Adecco

Buckinghamshire, England

£15.00 - £20.27 per hour

My client based in Buckinghamshire are looking for a Service Desk Analyst on an initial 3 month of contract INSIDE of IR35 You will be required to work fully on site for 5 days a week- with weekend work involved as standard. There...

7 hours ago seen See more...

Service Desk Analyst New

J&C Associates

Hampshire, England

£150.00 - £200.00 per day

Job Title: Service Desk Analyst Location: Spring Place, SO15 1EG (Fully Onsite) Duration: 12 months contract Security Clearance: SC Minimum Requirement: Desk are responsible for managing the first- and second-line technical suppor...

7 hours ago seen See more...

Service Desk Analyst: SC Cleared environment New

Nonstop Consulting Ltd

Hampshire, England

Competitive salary

Managing the first and second-line technical support for all IT applications and services across sites, including end-user computing. Manage multi-function devices and specialised IT equipment. Ensuring support for existing and em...

7 hours ago seen See more...

IT help desk analyst/security analyst New

Marshall Wolfe

East Anglia

£25,000 - £30,000 per annum, inc benefits

Receipt and categorisation of initial event, incident and requests from customers. Provide initial triage and trigger escalation/assignment as appropriate. Investigation of event alerts and liaising with the customer to confirm cl...

9 hours ago seen

Service Desk Analyst New

Hazlewoods

Cheltenham, Gloucestershire

As a Service Desk Analyst, youll play a crucial role in ensuring smooth operations for over 500 staff members across three main sites.In this role, you will be part of a busy and friendly helpdesk team who are responsible for 1st...

12 hours ago seen See more...

Senior IT Service Desk Analyst New

Vanrath It

Belfast, County Antrim

£30,000 - £40,000

Act as an escalaition point for junior Service Desk team members. Provide hardware & software support. Take part in projects with the wider IT team. Queue tickets and cases via ServiceNow. 3+ years experience in a Service Desk or...

13 hours ago seen See more...

Technology Help Desk Analyst New

Baker Mckenzie

Belfast, County Antrim

Negotiable

Provide initial assessment, basic to intermediate level troubleshooting, and where possible, provide resolution of inbound issues Record, track, monitor, and follow-up SLA breaches of incidents and service requests following the d...

13 hours ago seen See more...

IT Service Desk Analyst Hybrid Working New

Bdo Uk Llp

Liverpool, Merseyside

Competitive

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

17 hours ago seen See more...

Service Desk Analyst New

Michael Page Technology

Manchester, Greater Manchester

£27000 - £30000 per annum + 25 days holiday

Document first-time-fixes in the Knowledge Base for IT colleagues and create FAQ and self-help fixes and documentation for our user-base in a language they will understand. Where you are unable to address or fulfil an issue or req...

22 hours ago seen See more...

SYP - Service Delivery Analyst (Service Desk) New

South Yorkshire Police

Melton, East Riding of Yorkshire

£26,487 - £29,085

Provide effective first line fault resolution via recovery, technical accuracy, consistency, and compliance with best practice laid down in the Information Technology library and within the timescales specified in existing Service...

20 hours ago seen See more...

Apprentice Service Desk Analyst

Qa Ltd

Tyne And Wear

£14,000 per annum

Linux-based OS. Virtualisation, including KVM and Containers. Wired and Wireless networking on the Unifi platform. Virtual routers and firewalls. Network monitoring. Service Delivery Processes and Technical Resolutions. Hardware I...

4 days ago seen

IT Service Desk Analyst Hybrid Working

Bdo Uk Llp

Merseyside, England

Competitive salary

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

4 days ago seen See more...

IT Service Desk Analyst

Ninetech

West Midlands, England

£20,000 - £24,000 per annum

Provide 1st line technical support to clients via phone, email, and remote assistance tools. Log and prioritize incidents and service requests using our ticketing system. Troubleshoot and resolve hardware, software, and network is...

4 days ago seen See more...

Service Desk Analyst - South Manchester

Circle Recruitment

Lancashire, England

Salary negotiable

Provide exceptional customer service to ensure satisfaction and exceed expectations. Handle incidents in accordance with SLAs and KPIs. Collaborate effectively within the team. Demonstrable experience in a fast-paced environment,...

4 days ago seen See more...

IT Technician / Helpdesk Support Engineer / Service Desk Analyst

Awd Online

Lancashire, England

£28,000 per annum

Provide effective IT Helpdesk Support to clients through the use of IT support tickets. Work with other IT support colleagues to ensure all issues are resolved as fast and efficiently as possible in line with SLAs. Completes proac...

4 days ago seen See more...

Service desk Analyst

Akton Recruitment Ltd

South East

£20.00 - £21.00 per hour

Provide prompt and effective technical support for all aspects of personal computing to users, resolving incidents and service requests in line with agreed service agreements, ensuring minimal disruption and loss of service. Ensur...

4 days ago seen See more...

Service Desk Analyst

Val Wade Recruitment

South East

£15.70 per hour

Maintain, support and develop the IT services that support the research and teaching in the school. Use the service support tool to document customer interactions and any work undertaken. Assist the IT team in providing general us...

4 days ago seen

IT Service Desk Analyst

The One Group

East Anglia

£14.00 - £17.00 per hour, negotiable, inc benefits

Work through tickets, escalating when appropriate. Provide excellent 1st line IT Support. Windows 10, Active Directory, O365, Teams, networking. Hardware and software installs. PC and Laptop builds. 2 + years experience in an IT S...

4 days ago seen

IT Service Desk Analyst

Ashdown Group

Norfolk, England

IT Support - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to 25,000 based on experience A lovely organisation based in Devon is looking for an IT Support Analyst. Day to d...

4 days ago seen See more...

IT Service Desk Analyst - 6 months Fixed Term Contract

Care Uk Residential

Essex, England

Competitive salary

Under the guidance of the IT Service Desk Team Leader, ensure that all customers are provided with the level of help they require. Ensure that all Incident management procedures are adhered to. Carry out assigned project work. Ens...

4 days ago seen See more...

Service Desk Analyst – Exeter – £20,000 – £25,000

Opus Rs

Exeter, Devon

£20000 - £25000 per annum

Active Directory. SCCM. M365. Salary up to 25,000. Annual bonus. Solid pension. Share scheme. Various healthcare benefits. And more....

4 days ago seen See more...

Service Desk Analyst

Proactive Appointments

London, England

£40,000 - £42,000/annum

Serve as the first point of contact for all IT-related issues and requests, providing efficient and timely resolution to ensure minimal impact on business operations. Efficiently log, prioritise, and monitor all incidents and serv...

7 days ago seen See more...

IT Service Desk Analyst

Greencore

Chesterfield, Derbyshire

Working as part of a team, the IT Service Desk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these issues received by phone or via our support portal. Our busi...

7 days ago seen See more...

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