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SERVICE DESK ANALYST - SOUTH MANCHESTER

Provide exceptional customer service to ensure satisfaction and exceed expectations. Handle incidents in accordance with SLAs and KPIs. Collaborate effectively within the team. Demonstrable experience in a fast-paced environment,...

CompanyCircle Recruitment
AddressLancashire, England
CategoryCustomer Service
SalarySalary negotiable
Job typePermanent, full-time
Date Posted 5 days ago See detail

Service Desk Analyst - South Manchester

Circle Recruitment

Lancashire, England

Salary negotiable

Provide exceptional customer service to ensure satisfaction and exceed expectations. Handle incidents in accordance with SLAs and KPIs. Collaborate effectively within the team. Demonstrable experience in a fast-paced environment,...

5 days ago seen See more...

Service Desk Technician GBS

Randstad Technologies

Buckinghamshire, England

£20.00 - £25.00 per hour

Handle 10-15 tickets daily, ensuring prompt resolution and escalation when necessary. Provide comprehensive support to a user base of 200-250 individuals, addressing their IT-related inquiries and issues. Demonstrate proficiency i...

5 days ago seen See more...

Service Desk Engineer (Hybrid) - Didsbury

Principal It

Manchester, Greater Manchester

Competitive

Provide 1st level technical support for various IT incidents and requests. Handle queries raised either by phone, Teams, through the outsourced team or via our Service Desk portal. Monitor helpdesk queries and providing technical...

5 days ago seen See more...

IT Technician / Helpdesk Support Engineer / Service Desk Analyst

Awd Online

Lancashire, England

£28,000 per annum

Provide effective IT Helpdesk Support to clients through the use of IT support tickets. Work with other IT support colleagues to ensure all issues are resolved as fast and efficiently as possible in line with SLAs. Completes proac...

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Service desk Analyst

Akton Recruitment Ltd

South East

£20.00 - £21.00 per hour

Provide prompt and effective technical support for all aspects of personal computing to users, resolving incidents and service requests in line with agreed service agreements, ensuring minimal disruption and loss of service. Ensur...

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Service Desk Analyst

Val Wade Recruitment

South East

£15.70 per hour

Maintain, support and develop the IT services that support the research and teaching in the school. Use the service support tool to document customer interactions and any work undertaken. Assist the IT team in providing general us...

5 days ago seen

IT Service Desk Analyst

The One Group

East Anglia

£14.00 - £17.00 per hour, negotiable, inc benefits

Work through tickets, escalating when appropriate. Provide excellent 1st line IT Support. Windows 10, Active Directory, O365, Teams, networking. Hardware and software installs. PC and Laptop builds. 2 + years experience in an IT S...

5 days ago seen

ICT Service Desk Agent

South Wales Police

Mid Glamorgan

£24,921 - £29,874 per annum

Respond promptly and professionally to technical support requests via the telephone, email, or face-to-face. Provide first level troubleshooting and problem-solving assistance to users experiencing technical issues. Diagnose and r...

5 days ago seen

Service desk engineer

Hays Specialist Recruitment Limited

Dorset, England

£30,000 per annum

Incident & Request Management:Be the problem-solver, ensuring quick resolution of incidents and fulfilment of service requests. Knowledge & Asset Management:Keep the IT knowledge base and assets up-to-date and in check. Continual...

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IT Service Desk Analyst

Ashdown Group

Norfolk, England

IT Support - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to 25,000 based on experience A lovely organisation based in Devon is looking for an IT Support Analyst. Day to d...

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Service Desk Coordinator

Reed Business Support

Middlesex, England

£26,000 - £28,000 per annum, inc benefits

Assist in handling various queries from clients. Ensure excellent customer service is provided to all suppliers and clients through relationship and rapport building. Managing incoming callouts and assigning work to engineers. Com...

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IT Service Desk Analyst - 6 months Fixed Term Contract

Care Uk Residential

Essex, England

Competitive salary

Under the guidance of the IT Service Desk Team Leader, ensure that all customers are provided with the level of help they require. Ensure that all Incident management procedures are adhered to. Carry out assigned project work. Ens...

6 days ago seen See more...

IT Service Desk Manager

Rise Technical Recruitment Limited

South East

£300.00 - £400.00 per day

You will be a technical subject matter expert and provide 3rd line support for infrastructure (including server & network) and software across the company. The Role: * Lead Service Desk Team of 3* Working with enterprise technolog...

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Service Desk Manager

Stott And May

London, England

70000-80000

Lead and motivate the Service Desk team to deliver top-notch technical support and customer service. Foster strong relationships with clients, stakeholders, and the public to ensure positive interactions and brand representation....

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Service Desk Analyst – Exeter – £20,000 – £25,000

Opus Rs

Exeter, Devon

£20000 - £25000 per annum

Active Directory. SCCM. M365. Salary up to 25,000. Annual bonus. Solid pension. Share scheme. Various healthcare benefits. And more....

6 days ago seen See more...

Hire Desk Controller / Service Controller / Service Advisor

Rise Technical Recruitment

Avonmouth, Bristol

£24,000 - £27,500/annum

Hire DeskController / Service Controller / Service Advisor24,000 - 27,500 per year + Ongoing Training + Annual Incentives + Quarterly Bonus + 30 Days Holiday + Opportunity for ProgressionOffice based, Permanent, Commutable from...

7 days ago seen See more...

Service Desk Manager

Context Recruitment

London

£50000 - £60000 per annum + plus excellent benefits

Oversee the whole Service Desk process including service requests, incidents and problem tickets. Manage and co-ordinate urgent and complicated support issues and act as escalation point for all requests and incidents. Manage Majo...

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Customer Service / Service Desk Assistant

Mcginley Support Services

Halifax, West Yorkshire

£12.00 - £12.30 per hour

Customer Service / Service Desk Assistant . Up to 12.30 per hour (24,000 per annum) . Initial 3 month temporary contract starting ASAP. Position is based in Halifax . Answer phone calls that come into the Service Desk and create...

7 days ago seen See more...

Service Desk Technician (Contract) Inside IR35

Rullion Limited

Newcastle upon Tyne, Tyne and Wear

£180 - £190/day

An exciting opportunity has arisen for a skilled Service Desk Technician to join our esteemed client on an urgent basis. Immediate availability is preferred.Windows 7, Windows 10 1st line support Please apply online if this role i...

a week ago seen See more...

Service Desk Analyst

Proactive Appointments

London, England

£40,000 - £42,000/annum

Serve as the first point of contact for all IT-related issues and requests, providing efficient and timely resolution to ensure minimal impact on business operations. Efficiently log, prioritise, and monitor all incidents and serv...

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Service Desk Manager

In Technology Group

Keynsham, Somerset

£40,000 - £45,000/annum Excellent Benefits

Highly Competitive Annual Salary (40,000 - 45,000). Hybrid Working. Training & Progression Opportunities (CTO). Managing Team 10 Direct Reports. Freedom to Implement Strategy & Technical Systems. Gym Membership. Stocks & Shares...

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Service Desk Manager

Fuel Recruitment Limited

London, England

£50,000 - £70,000/annum

Lead and inspire a team of dedicated IT professionals, fostering a collaborative and customer-centric culture. Oversee day-to-day Service Desk operations, ensuring timely incident resolution and request handling aligned with ITIL...

a week ago seen See more...

IT Service Desk Analyst

Greencore

Chesterfield, Derbyshire

Working as part of a team, the IT Service Desk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these issues received by phone or via our support portal. Our busi...

a week ago seen See more...

IT Service Desk Support

Adecco

Sutton, Greater London

£28,000 - £32,000/annum

Competitive salary. 25 days holiday plus additional leave for birthdays, weddings, and moving house. Annual bonus scheme. Annual medical checks and seasonal flu jabs. Wide range of development and training opportunities. Employee...

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Service Desk Engineer

Ser Limited

Birmingham, West Midlands

£27,000 - £30,000/annum

Answering incoming calls on the Service Desk. Providing telephone/remote assistance in resolving cases. Supporting in the areas of IT, Connectivity and UC. Pre-configuration of small projects. Ensuring customer is kept up to date...

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Service Desk Coordinator

Search

Paisley, Renfrewshire

£23,200 - £24,200/annum Depending on experience

Service Desk CoordinatorGlasgow Office BasedPermanent contractDo you want to work for an established business withing the FM industry?How does on-site parking and salary sacrifice sound?If you are and experienced coordinator, this...

a week ago seen See more...

Service Desk Team Lead

Hays Technology

Bath, Somerset

£35,000 - £45,000/annum circa £40,000pa DOE

Your new company Hays are working with a global business based in Bath (BA1) to support with the recruitment of a permeant Service Desk Team Lead. You'll ensure the team are providing timely and efficient IT support to end users,...

a week ago seen See more...

IT Service Desk

The Recruitment Company

Dublin, Highland

£100 - £200/day

Dublin 17 Location. Mon - Fri/9am-5pm/FT On-site. 170-200/Daily Rate with Immediate Start. Troubleshoot and resolve hardware and software problems. Provide initial customer support for custom line-of-business applications. Ma...

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IT Service Desk Analyst

Omni Rms

Horsforth, West Yorkshire

£23,144 - £24,533/annum

Provide professional IT support and resolution services for campus and remote staff/students, following agreed processes and timelines. Identify, resolve, record, and prioritise incidents, problems, and service requests, minimizin...

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Service Desk Analyst

Tvs Scs

Lutterworth, Leicestershire

Competitive Salary and pension scheme with life assurance. 25 Days Holiday (plus 8 statutory Bank Holidays). Holiday buy-back scheme (5 additional days available). Employee Assistance Programme supporting wellness with immediate a...

a week ago seen See more...

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The top companies hiring now for Front Desk Service jobs are Hilton Hotels & Resorts,

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