Full-time Helpdesk Support Analyst jobs

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1ST / 2ND LINE SUPPORT ANALYST

Offering best in class 1st / 2nd Line phone support, but also office based desk side support. You will be required to answer and log all calls (within SLA), and provide assistance, support and troubleshooting, aiming for First Con...

CompanyKinetech Recruitment Ltd
AddressSouth Yorkshire, England
CategoryCustomer Service
Salary£25,000 - £28,000 per annum
Job typePermanent, full-time
Date Posted 2 months ago See detail

1st / 2nd Line Support Analyst

Kinetech Recruitment Ltd

South Yorkshire, England

£25,000 - £28,000 per annum

Offering best in class 1st / 2nd Line phone support, but also office based desk side support. You will be required to answer and log all calls (within SLA), and provide assistance, support and troubleshooting, aiming for First Con...

Second Line Support Analyst

Kelly Services

Nottinghamshire, England

£12.00 - £13.80 per hour

Responsible for the management of incidents through to successful conclusion, ensuring users satisfaction. Acting as the 2LS support desk providing resolution to hardware and software issues. Managing incoming telephone calls/emai...

Application Support Analyst (Payments)

Data Careers Ltd

Luton, Devon

Competitive

Provide excellent customer service and End User support around best practice of the Cash Receipting application, in a Service Level Agreement environment, (responding to and resolving User problems / issues). Support all aspects o...

Customer Support Analyst

Yourrecruit Group

Surrey, England

£22,000 - £24,000 per annum

Dive deep into our products to become an expert user of our bespoke platforms. Manage the onboarding process for users, ensuring a smooth experience from start to finish. Provide ongoing support and handle user queries, escalating...

Desktop Support Analyst

Efinancialcareers

South East

Competitive salary

Provide best in class IT support service to all Houlihan Lokey Colleagues with a key focus on the local support for the London office as well as remotely supporting our other offices around the globe. Work to troubleshoot and reso...

Commercial Operations Support Analyst

Ventula Consulting Limited

South East

£300.00 per day

Experience in project support/pmo roles. Ideally exposure to Commercial Operations. Previous background in hiring strategies and supporting this process. Stakeholder management. Public sector experience....

Senior IT Support Analyst

Picture More

West Midlands, England

£35,000 - £45,000 per annum

You will come from an experienced IT Support Analyst or a Senior Service Desk Analyst background. You will have experience of working in a law firm or similar professional services. You will have exceptional communications skills....

Application Support Analyst - Bristol Hybrid

Newton Blue

Avon, England

£30,000 - £35,000 per annum

Triaging Incidents logged within the Service Desk system. Investigating and resolving all types of Application Support issues/requests. Working directly with client representatives to progress issues/requests. Collaborating with c...

Junior IT Support analyst - Sutton Coldfield

Michael Page Technology

West Midlands, England

£18,000 - £23,000 per annum

Provide first-level contact and convey resolutions to user issues. Properly escalate unresolved queries to the next level of support. Document knowledge in the form of knowledge base tech notes and articles. Walk customers through...

Business Central Technical Support Analyst

Anderson Scott Solutions Ltd

West Midlands, England

£35,000 - £38,000 per annum

Investigate and troubleshoot technical issues related to Microsoft Dynamics Business Applications. Provide first-line support to clients, ensuring timely and accurate resolution of issues. Collaborate with the support team to docu...

IT Infrastructure Support Analyst

This Is Alexander Faraday Limited

Middlesex, England

£42,000 - £47,000 per annum

If so, it would be worth you reading on Our client is a growing UK based multisite business, which is now expanding their IT division. It offers a great opportunity to hold an autonomous IT role, whilst being developed by a know...

EPM Support Analyst

The People Network

Middlesex, England

£45,000 - £55,000 per annum

Assisting with the implementation and maintenance of EPM solutions. User and systems support. Troubleshooting and resolving technical issues. System administration. Ensuring data integrity. Creation of new financial reports and re...

IT Support Analyst

Redrock Resourcing

Swindon, Staffordshire

Competitive

Strong communication skills. Experience of resolving technical (ideally application-related) issues. Exposure to SQL or Linux or Java, C, C++. Desire to learn new skills (including the above). Competitive Salary. Additional bonus....

IT Support Analyst

Ansaldo Nuclear Limited

Wolverhampton, West Midlands

Competitive

The ideal candidate should have a wide and varied skillset, be self-motivated, willing to learn, hardworking and efficient with excellent attention to detail. The IT Support Analyst will be the first point of contact for any IT re...

IT Functional Support Analyst

Shared Services Connected Ltd

Gwent

£26,250 per annum, inc benefits

Investigating incidents and arranging for the relevant suppliers to provide fix. Maintaining user access and system configuration. Complete reports regards starters, movers and leavers and granting appropriate levels of access. Ma...

IT Support Analyst LMS 2406

Mrc Laboratory Of Medical Sciences

London, England

£29,808 to £31,671 plus London Allowances (£3,727& £1,402) per annum

Supporting world class scientific research, you will be part of a team that delivers ICT services that enable pioneering science to take place. Our unique IT infrastructure will expose you to a diverse computing environment that u...

Graduate Systems Support Analyst

Calibre Candidates

Berkshire, England

£32,000 per annum

Educated to 2:1 degree level in a STEM subject area (Maths, Statistics, Physics, IT Software Engineering particularly sought). Maths A Level or equivalent would be advantageous. Excellent written and verbal communication skills, w...

Platform Support Analyst - 12m FTC

Specialist Recruit

Surrey, England

£22,000 - £24,000 per annum

Build a strong knowledge of our products and become an expert. Manage users onboarding experience, checking data and issuing log ins to the platform to enable registration. Regularly reviewing this process to identify opportuniti...

On-Site IT Support Analyst

Mha

West Midlands, England

Salary negotiable

Focusing on your aligned region, offices, and customers to gain a deep understanding of their ways of working and ensuring that IT services deliver exceptional value. Support the delivery of an IT service that is reliable, resilie...

Data Analyst: Oracle Support

Harris Federation

CR01L

£45,000 - £55,000

Ensuring data is cleaned, prepared, and, where needed, transformed to Oracle standards enabling high level of accuracy and relevance. Supporting migration activities where required. Conducting routine data management activities to...

Business Analyst: Oracle Support

Harris Federation

London, England

£45,000 - £55,000

High levels of numeracy with excellent attention to detail. Strong analytical and problem solving skills. Strong communication and interpersonal skills, with the ability to convey complex concepts to wide range of users. Familiari...

IT Support and Infrastructure Analyst

Howells Recruitment

Kent, England

£25.00 - £30.00 per hour

Ensure a smooth running of the Society's IT. Assist in the development, testing and maintenance of strong layers of security for the Society's network and ecosystem. Contribute to the roadmap for development of the IT systems to e...

Applications Support Senior Analyst

Citi

Belfast, County Antrim

Provide technical and business support for users of Citi using reconciliation system. This includes providing quick resolutions to application issues, driving stability, efficiency, and effectiveness improvements to help the depar...

Finance Analyst/Support

Cpl Life Sciences

South East

Salary negotiable

The candidate will be an experienced and highly motivated individual who will assist with financial controllership and analytical insights on a weekly, monthly, quarterly and annual basis. This role requires an individual with exc...

1st LINE IT SUPPORT - HELPDESK

Hays Specialist Recruitment Limited

Yorkshire and Humberside

£120.00 - £140.00 per day

1st LINE IT SUPPORTMULTIPLE 3 MONTH CONTRACTSHYBRID WORKING - SHIFT PATTERNSYORK HQDAY RATE - UP TO 140.00 UMB (INSIDE IR35)Your new roleMultiple opportunities for 1st Line IT Support Candidates to be hired on an initial 3 Month...

2ND LINE IT SUPPORT - HELPDESK

Hays Specialist Recruitment Limited

North Yorkshire, England

£170.00 - £200.00 per day

2ND LINE IT SUPPORTMULTIPLE 3 MONTH CONTRACTSHYBRID WORKINGYORK HQDAY RATE - 170.00 - 200.00 UMB (INSIDE IR35)Your new roleMultiple opportunities for 2nd Line IT Support Candidates to be hired on an initial 3 Month Contract for...

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

Software Support / Application Support Analyst

4Square Recruitment Ltd

South East

£25,000 - £30,000 per annum

This is hybrid working - 1 day per week in the office. This is an opportunity for an individual to develop new skills and knowledge withing the field. Key job responsibilities o Technical incident management (call logging, trouble...

Support and Research Infrastructure Analyst

Sruc Scotland's Rural College

Midlothian, Scotland

Generous annual leave. Enhanced pension contributions (5% employee and 10% employer). Cycle to work scheme. Discounted RAC Membership. Generous family leave. Flexible working patterns. Hybrid working solutions (in some areas). Tai...

Vacancies Senior Analyst - Product & Project Support

Liverpool Fc

Liverpool, Merseyside

Market Rate

Knowledge of the companys operations, people and processes Knowledge and understanding of waterfall and agile Project Management methodologies Knowledge and understanding of Agile Product development methodologies Agile Product e...