Full-time It Service Analyst jobs

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IT SERVICE ANALYST

Acting as the first point of contact between the Pensions Dashboard Programme, clients, and the third party suppliers Service Management Teams. Triaging of enquires coming via the service management tool and ensuring they follow...

Company	Reed Talent Solutions
Address	Bedford, Greater Manchester
Category	Customer Service
Job type	Full time
Date Posted	2 weeks ago See detail

IT Service Analyst

Reed Talent Solutions

Bedford, Greater Manchester

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IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

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IT Service Desk Analyst

University Of Sheffield - Amrc

Rotherham, South Yorkshire

£23,700 to £25,138 per annum, with potential to progress £27,181 per annum through sustained exceptional contribution.

As IT Service Desk Analyst you will be at the forefront of helping staff from all areas, providing a positive and responsive first port of call for all things IT. As a highly visible member of our team, you will: Provide helpdesk...

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IT Service Desk Analyst

Tarmac Trading Limited

Solihull, West Midlands

£23,694 to £30,029 per year

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

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IT Service Support Analyst – 6 Months FTC

Affinity Water

Hatfield, South Yorkshire

Morning checks of critical systems, answering calls & logging Incidents and Service Requests using Service Now ITSM tool. Ensuring that all triaged incidents are accurate and has met the standards set for incident logging. Providi...

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IT Service Desk Analyst

Cef - City Electrical Factors - It

County Durham

Salary negotiable

Act as the primary contact for IT-related incidents and service requests via various channels, including phone, email, and in-person, ensuring a prompt and efficient initial response. Log and track all incidents and service reques...

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IT Service Desk Analyst

Hays Specialist Recruitment Limited

Merseyside, England

£150.00 - £155.00 per day

A couple of years of experience working as an IT Service Desk Analyst,. Skills in using a ticketing system (for example ServiceNow or ZenDesk),. Excellent communication skills in order to support users both remotely and face-to-fa...

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IT Service Desk Analyst - £27K

Robert Walters

Cheshire, England

£25,000 - £27,000 per annum

You will be responsible for assisting with 1st/2nd line helpdesk requests and device builds, providing support to head office and field based staff. You will be responsible for assisting with 1st/2nd line helpdesk requests and dev...

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IT Service Management (ITSM) Platform Analyst

Northumbria Police

Newcastle, Down

£24,921 to £32,772 per year

We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex,...

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IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

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IT Service Desk Analyst

Phs Group Limited

Caerphilly, Wales

£23,795.20 plus additional benefits

Youll be supporting our end users with service requests and incidents, either via telephone, email, or our call logging system. Youll look after queries relating to system software, applications and hardware. Youll follow the c...

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IT Senior Service Desk Analyst

Bdo Uk Llp

Merseyside, England

Competitive salary

Provide ownership to expedite and resolve escalations. Champion several Digital products and technology areas, becoming the subject Matter Expert in those areas. Support on-boarding of new starters as their recognised buddy. Att...

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IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

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IT Service Desk Analyst

Phs Group Limited

Mid Glamorgan

4 weeks ago seen See more...

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IT Service Desk Analyst

Hott Source Limited

Surrey, England

Salary negotiable

Experience with Active Directory and Office 365. Windows 10/11 and supports of printers, PCs, desktops, and iPads. Familiarity with computer hardware, peripherals, and networking concepts. DNS, DHCP. Exceptional customer service a...

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IT Service Desk Analyst

Spectrum It Recruitment

Hampshire, England

3+ years technical support experience. Windows Desktop environments and Active Directory. Strong Microsoft product knowledge. Networking knowledge: LAN, VPN, TCP/IP. Strong customer service skills....

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IT Service Desk Analyst

Spectrum It Recruitment

Avon, England

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IT Service Desk Analyst - Swindon - Hybrid

Reed

Wiltshire, England

£25,000 - £27,000 per annum, inc benefits

Working with a ticket system, logging IT incidents and service requests. Managing calls to the agreed quality standard, including answering the call with standard greeting, correct triage of call, explaining next steps if necessar...

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IT Service Desk Analyst

Blues Point Ltd

Leicestershire, England

£24,000 - £27,000 per annum

They will be focused on making sure that customers have a great experience of using technology and feel empowered to get the most from the systems they work with daily. About you You will need to have some experience working in a...

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IT Service Delivery Analyst

Poundland

West Midlands, England

Competitive salary

Contribute to the evolution of the Poundland IT strategy by sharing ideas, piloting new solutions, improving processes and educating colleagues from across the organisation. Assist the SDMs as a key point of contact for suppliers,...

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Tier 1 - IT Service Desk Analyst

Poundland

West Midlands, England

Competitive salary

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Perform initial triage on incidents by gathering relevant information, diagnosing problems, and resolving straight...

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IT Service Desk Analyst

In Technology Group Limited

Midlothian, Scotland

Supporting the Service Desk team in a 1st/2nd Line Capacity. Hands-on technical support. Supporting company-wide projects. Active Directory. Windows Server. Office 365. iOS Devices. VOIP. Two Factor Authentication. 26 Days paid an...

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IT Service Desk Analyst

Topps Tiles

Leicestershire, England

Competitive salary

Ensure that issues that need to be escalated are done so using the set escalation process with clear and concise information on the nature of the issue. Support the business ERP application - Microsoft Dynamics. Building and confi...

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1st Line IT Service Desk Analyst

Cloud & Infrastructure

Staffordshire, England

Excellent Communication skills. Polite & Courteous. Enthusiastic. High-Level of Service Ethic. Act as a first point of contact for all internal customers regarding IT issues and queries. Logging all requests and incidents within t...

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Senior IT Service & Support Technician (2 posts)

The Open University - Digital Services

Milton Keynes, Buckinghamshire

£30,487 to £36,024 per annum

Covering all aspects of digital technology at the OU, from sourcing and maintaining systems, through to providing frontline IT support for staff and students. The role We have 2 exciting opportunities for experienced IT profession...

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Service Analyst

Experis It

Telford, Shropshire

Competitive

Support the Service Delivery Manager with internal/external Service Reviews and CPRF meetings; input to attribution arbitration and SLA Service Overview Document reviews.Ensure management of Incidents & Problems, including early t...

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IT Support Analyst - 1st/2nd Line Support - Financial Services

Harvey Nash

South East

£200.00 - £250.00 per day

Providing end user support for all employees within the London office and support for remote users. Operating the helpdesk ticketing system, receiving and logging user requests and relaying information to those responsible for act...

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IT Support Analyst - 1st/2nd Line Support - Financial Services

Efinancialcareers

South East

Competitive salary

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Service Desk Analyst IT Helpdesk / 1st Line

Reed

Lancashire, England

£12.59 - £18.73 per hour, negotiable

Work on the ICT Service Desk, accurately recording all calls offered by either phone or email into the Service Management Tool (SMT). Perform accurate assessment of calls, performing fit time fix where possible. Provide solutions...

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IT Support Analyst - FInancial Services - 6 Month Contract

Hireful

London, Greater London

£150 - £200 a day

The role would also be responsible for installing/maintaining office (O365) technologies for our end users, this includes supporting Outlook, Teams, the office suite, remote connectivity, VPN, building laptops/desktops, setting u...

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