Full-time Service Desk Analyst jobs in England

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SERVICE DESK SUPERVISOR

JOB SUMMARYProvide support and a point of escalation to a team of Service Desk analysts and assist the Team Leader in their responsibilities. Support the Team Leader with Analyst 121s, coaching, development and delivering adhoc tr...

CompanyCdw
AddressCambridgeshire, England
CategoryCustomer Service
Salary£30,000 per annum
Job typePermanent, full-time
Date Posted a month ago See detail

Service Desk Supervisor

Cdw

Cambridgeshire, England

£30,000 per annum

JOB SUMMARYProvide support and a point of escalation to a team of Service Desk analysts and assist the Team Leader in their responsibilities. Support the Team Leader with Analyst 121s, coaching, development and delivering adhoc tr...

Digital Service Desk Assistant

Brown & Brown

Poole, North Yorkshire

Competitive

To be the first line of support and point of contact for the Digital Team and the user. To assist the Digital Products Lead Developer in the management of the Service Desk system ensuring tickets/tasks are prioritised correctly an...

Technical Services Analyst- 6-month FTC

Hca Healthcare Uk

London, Greater London

Not Specified

Processing and coordination of appropriate and timely responses to incident reports. Channelling requests to appropriate functions for resolution, monitoring resolution activity, and keeping clients appraised of progress towards s...

Service Desk Team Leader

Leidos

Whiteley, Hampshire

Main point of contact for Service Desk Services, including:Ticket escalation.Support of Major Incidents (MI).Customer support.Liaison with internal and external teams.Problem Management.Adherence to SLOs for first time fix and inb...

Service Desk Technician

Talentspa Recuitment

Blythe Bridge, Staffordshire

£30,000 to £30,000 per annum

We are on the lookout for an enthusiastic Service Desk Technician to join our bustling team in Blythe Bridge!As a Service Desk Technician, you will be the linchpin in our support structure, serving as the primary contact for all u...

Helpdesk/Service Desk Engineer

Betechnology Group Limited

Lancing, West Sussex

28000.00 - 30000.00 Annual

This exciting opportunity involves a huge range of technical exposure whilst taking that next step in your IT career. Job Title: Helpdesk/Service Desk Engineer Salary: GBP 28,000 30,000 DOE Location: Office Based in Lancing (Mon...

Service Desk Admin

Reed Business Support

North Yorkshire, England

£13.00 per hour, inc benefits

To be the first point of contact for our clients, either via the Fix Flo Portal, phone, or email. Manage planned works through to completion including Remedial Works to ensure all our clients properties are fully compliant comple...

Service Desk Team Leader

Hays Specialist Recruitment Limited

Dorset, England

£40,000 per annum

Competitive salary and bonus scheme. Company pension scheme. Life Assurance. Professional Subscriptions paid for. 24 days holiday (rising to 28) plus Bank Holidays. 2 fully paid volunteering days per year. Health benefits such as...

Customer Service Desk Manager

Spy Alarms

Kent, England

£33,000 - £35,000 per annum

Delivery of excellent Customer Service. Ensure effective scheduling of engineers in the field. Take ownership of escalated complaints. Improve customer loyalty and retention whilst ensuring all processes are followed correctly and...

Service Desk Operator | 2gether Support Solutions

2Gether Support Solutions

Canterbury, Kent

Not specified

Helpdesk and Switchboard Operators are outgoing, customer focussed people that provide a critical service to all callers to 2Gether and the Trust (EKHUFT). They are part of a central point of contact that provides an efficient, ta...

Service Desk Team Leader

Hays Specialist Recruitment

Bournemouth, Dorset

£40,000.0 per year

Competitive salary and bonus scheme. Company pension scheme. Life Assurance. Professional Subscriptions paid for. 24 days holiday (rising to 28) plus Bank Holidays. 2 fully paid volunteering days per year. Health benefits such as...

Service Desk Team Leader

Leidos Innovations Uk Limited

Whiteley, Hampshire

You will need to demonstrate the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment in line with the Head of Customer Enablement, to promote these within the team.You will be a key point of contact for ini...

Service Desk Leader

Applause It

West Yorkshire, England

Microsoft Windows server (2012, 2016, 2019 and 2022. Windows 7/10 and Microsoft Office. Virtualisation troubleshooting (Hyper V). Cloud Services (Azure/RDS/Citrix. Networking, routing, and firewalls (Sophos). Wi-Fi Solutions (Ubiq...

2nd Line Service Desk Engineer

Searchability

West Midlands, England

Group Life Assurance (after 1 years' service). Employee Bonus Scheme. Health Cash Plan. Salary Exchange workplace pension employer 4% / employee minimum 5%. MyStaff Shop - Extensive Retailer Discounts and Wellbeing Centre. Access...

Helpdesk/Service Desk Engineer

Betechnology Group Limited

West Sussex, England

£28,000 - £30,000 per annum

This exciting opportunity involves a huge range of technical exposure whilst taking that next step in your IT career. Job Title: Helpdesk/Service Desk Engineer Salary: GBP 28,000 - 30,000 DOE Location: Office Based in Lancing (Mon...

IT Service Desk Apprentice

Qa Ltd

South East

£17,000 - £19,000 per annum

Provide 1st line technical support, addressing queries promptly via phone, email, or in-person. Uphold high standards of customer service, adhering to service management principles. Ensure SLAs are met for responding to and resolv...

1st Line IT Service Desk Engineer

Better Days Recruitment Ltd

Sompting, West Sussex

£22000 - £25000/annum Good Company benefits

A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. The successful person for this role will become an integral part of the Service Desk Team and will...

Service Desk Manager

Focus Group Recruitment

Dorset, England

£45,000 - £50,000 per annum

Manage and lead a team of Service Desk technicians, providing guidance, training, and support as needed. Oversee the day-to-day operations of the Service Desk, including ticket management, escalation procedures, and performance mo...

Service Desk Manager

Elevate Technology Group Ltd

Cheshire, England

£35,000 - £40,000 per annum

This pivotal role requires not only technical knowledge but also exceptional leadership skills to motivate and guide the Service Desk team in providing unparalleled support to clients. About You: Strong technical expertise in tro...

Service Desk Team Lead £45k DOE Bonus Stoke

Oscar Technology

Staffordshire, England

£35,000 - £45,000 per annum

ITIL. Strong Service Desk Experience (Management experience not essential but advantageous). Technical Knowledge In These Areas: VMware - vSphere, vSAN, vCenter.Windows Server.Office 365.Endpoint Management.General Networking - LA...

Service Desk Apprentice

Adare Sec

Leicester, Leicestershire

Up to £23,000 a year

IT Support Technicians are responsible for setting up all hardware and ensuring said hardware is connected to the network, to include devices such as company laptops, tablets or mobile phones. It is the IT Support Technicians res...

Service Desk Team Lead

Dcs Associates

Chippenham, Wiltshire

£33,000 - £38,000 a year

Escalation from 1st/2nd Line Support. Managing ticket system (Jira). Ensuring training needs are identified and acted upon in a timely manner. Coaching and managing technicians (and apprentices). Delivering hands on technical supp...

Service Desk Escalation Engineer

Stoneseed Ltd

Chesterfield, Derbyshire

£30,000 - £35,000/annum

Providing a point of escalation to support incidents relating to hardware, software, network connectivity, and application services to a wide variety of external customers. Managing and tracking incident tickets using an in-house...

Senior Service Desk Manager (1st/2nd Line - PROFESSIONAL SERVICES)

Montpellier Resourcing

South East

£70,000 - £85,000 per annum

Lead and mentor a team of 1st/2nd Line support technicians, fostering a culture of excellence and continuous improvement. Develop and implement Service Desk policies, procedures, and best practices to optimize efficiency and custo...

IT Service Desk Manager - Hybrid

Robert Walters

Lancashire, England

£40,000 per annum

Manage a team of Service Desk analysts. Ensure customer satisfaction through effective problem management. Maintain efficient IT operations within the organisation. Develop and motivate the team to perform at their best. Engage wi...

2nd Line Service Desk Engineer

Searchability

West Yorkshire, England

Hybrid working model. 25 days holiday plus bank holidays and the option to purchase more. Medical Insurance. Continued development support. Previous experience working within a fast paced MSP. Broad knowledge of IT systems. Vast e...

Service Desk Engineer - Aldershot

Xact Placements Limited

Hampshire, England

£22,000 - £26,000 per annum

1st & 2nd line IT support. Provide both remote and onsite support to a variety of local clients. Keep clients up-to-date on any issues. Resolve hardware and software faults. Installing and configuring computer operating systems an...

Assurance Services Analyst

Inspired Energy

Welwyn, Hertfordshire

By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering...

Services Analyst

Admin And Secretarial

Chichester, West Sussex

£ 22000 - £ 24000 / Year

Opportunities for career progression. Friendly and dynamic work environment. Hybrid working - Flexibility to work from the office or a combination of office and home. Well-being plan. Located within commuting distance of Chicheste...

IT Solutions Technical Consultant / Service Desk Consultant

Global Technology Solutions Ltd

Chippenham, Wiltshire

Cloud IT Solutions Technical Consultant - Service Desk ConsultantPermanent - Chippenham Onsite / Hybrid Working45,000 - 60,000Must Drive - Happy to Travel as needed.You will be an experienced Technical Consultant with a methodic...