Full-time Service Desk Analyst jobs in England

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SERVICE DESK ENGINEER (HYBRID) - DIDSBURY

Provide 1st level technical support for various IT incidents and requests. Handle queries raised either by phone, Teams, through the outsourced team or via our Service Desk portal. Monitor helpdesk queries and providing technical...

CompanyPrincipal It
AddressManchester, Greater Manchester
CategoryCustomer Service
SalaryCompetitive
Job typeFull Time, Home working available, Hybrid Working, Permanent
Date Posted 3 days ago See detail

Service Desk Engineer (Hybrid) - Didsbury

Principal It

Manchester, Greater Manchester

Competitive

Provide 1st level technical support for various IT incidents and requests. Handle queries raised either by phone, Teams, through the outsourced team or via our Service Desk portal. Monitor helpdesk queries and providing technical...

Service desk engineer

Hays Specialist Recruitment Limited

Dorset, England

£30,000 per annum

Incident & Request Management:Be the problem-solver, ensuring quick resolution of incidents and fulfilment of service requests. Knowledge & Asset Management:Keep the IT knowledge base and assets up-to-date and in check. Continual...

Service Desk Coordinator

Reed Business Support

Middlesex, England

£26,000 - £28,000 per annum, inc benefits

Assist in handling various queries from clients. Ensure excellent customer service is provided to all suppliers and clients through relationship and rapport building. Managing incoming callouts and assigning work to engineers. Com...

IT Service Desk Manager

Rise Technical Recruitment Limited

South East

£300.00 - £400.00 per day

You will be a technical subject matter expert and provide 3rd line support for infrastructure (including server & network) and software across the company. The Role: * Lead Service Desk Team of 3* Working with enterprise technolog...

Service Desk Manager

Stott And May

London, England

70000-80000

Lead and motivate the Service Desk team to deliver top-notch technical support and customer service. Foster strong relationships with clients, stakeholders, and the public to ensure positive interactions and brand representation....

IT Service Analyst

Sanderson

Leicestershire, England

Working to meet IT Service Desk Service Level Agreements and individual KPI's. Handling Incidents and Service Requests raised to the IT Service Desk via telephone, email and Self-Service. Recording accurate, detailed information a...

Customer Service Advisor / Vehicle Servicing Reception Desk

Awd Online

Avon, England

£28,500 per annum

Provide an outstanding level of customer care ensuring the highest standards of satisfaction at all times. Book vehicle service and repair work. Keep customers fully informed of progress and advise of extra work needed. Organise l...

Service Delivery Data Analyst

Cmd Recruitment

Wiltshire, England

£35,000 - £40,000 per annum

Extract data from various sources for visualisation in QLIK, Excel etc. Participate in value stream mapping activities and improvement activities. Produce Service Delivery related KPI's and pareto analysis. Use data to initiate im...

Data Analyst - Debt Services

Ventula Consulting Limited

Nottinghamshire, England

£300.00 - £400.00 per day

Previous experience in a Data Analyst role or similar. Extensive experience in SQL. Proven experience in preparing data outputs,Interrogate and manipulate data. Ability to jump into a fast paced contract role. Understanding of De...

KYC Client Onboarding Analyst Financial Services

Project Recruit

South East

Salary negotiable

Onboard new clients in an efficient and timely manner. Conduct periodic reviews triggered by significant events. Analyse corporate structures and validate documentation to ensure compliance with internal procedures. Accurately ass...

Service Charge Analyst

Service Care Solutions - Housing

Surrey, England

£23.00 - £25.00 per hour

Previous experience of a computerised accounting system. Previous experience of working with complex control accounts. Previous experience within a Housing Association is desirable. Excellent IT skills, including using Excel, Acce...

Service Desk Engineers - 1st & 2nd Line

Akkodis

Stoke-on-Trent, Staffordshire

25000.00 - 35000.00 GBP Annual + bonus

Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and...

Customer Service Analyst

Bristow Holland Ltd

Ipswich, Suffolk

Competitive

An outstanding opportunity has arisen for an Customer Service Analyst/UAT Tester to join a dynamic and rapidly expanding business based near Ipswich. Additionally, you will gain experience in User Acceptance Testing (UAT), verifyi...

Service Desk Engineer - 2nd Line

Tate

London, Greater London

£37,000 to £43,000 per year

Monitor, Categorise, set priority of incoming tickets (incident, problem, request). Manage your daily schedule by working through service dashboards and prioritising tickets. Event Monitoring and perform initial triage on Network,...

Service Request Analyst

Telent Technology Services Limited

Surrey, England

End-to-end ownership of all Service Requests and any fulfilment activities. Identify and understand the requirements and engage with internal departments, customers and 3rd parties as applicable. Effective communication to interna...

IT Service Centre Analyst

Henderson Scott

Coalville, Leicestershire

34000.00 GBP Annual

Supporting Microsoft Windows 10/11 in an enterprise environment. Administrating Microsoft Active Directory. Administrating Intune endpoint management. Administrating Microsoft Exchange. Supporting Microsoft 365 Applications. Suppo...

Customer Service Advisor / Vehicle Servicing Reception Desk

Awd Online

Bristol, England

£28,500 Annual

Provide an outstanding level of customer care ensuring the highest standards of satisfaction at all times. Book vehicle service and repair work. Keep customers fully informed of progress and advise of extra work needed. Organise l...

Service Charge Analyst

Service Care Solutions

Croydon, Greater London

£23 - £25/hour

Previous experience of a computerised accounting system. Previous experience of working with complex control accounts. Previous experience within a Housing Association is desirable. Excellent IT skills, including using Excel, Acce...

Service Desk Architect - DV Cleared - Basingstoke

Cloud & Infrastructure

Basingstoke, Hampshire

Working with stakeholders to analyse requirements, negotiate and bring consensus. Working with business IT infrastructures and the Service Desks required to manage them efficiently, particularly CA Service Desk. Workingwith sensit...

Service Analyst

Experis It

Telford, Shropshire

Competitive

Support the Service Delivery Manager with internal/external Service Reviews and CPRF meetings; input to attribution arbitration and SLA Service Overview Document reviews.Ensure management of Incidents & Problems, including early t...

IT Service Analyst

Reed Talent Solutions

Bedford, Greater Manchester

Acting as the first point of contact between the Pensions Dashboard Programme, clients, and the third party suppliers Service Management Teams. Triaging of enquires coming via the service management tool and ensuring they follow...

Service Desk Expert

Fujitsu

Chippenham, Wiltshire

Process orientated. Excellent communicator both verbally and written. Comfortable with working towards SLAs and KPIs. Establishes working relationships with customers to deliver and enhance the service. Takes ownership in obtainin...

Service Desk Team Leader

Io Associates

Chippenham, Wiltshire

£30,000.00 - £36,577.14 a year

Manage escalations from 1st/2nd Line Support. Oversee the ticket system (Jira). Identify and address training requirements promptly. Coach and lead technicians and apprentices. Provide hands-on technical support. Coordinate weeken...

1st / 2nd Line Service Desk

The Workplace Consultancy

South East

Experience of working within the ITIL framework. Hands-on experience of working with Office 365 and ideally E3, E5, EMS/Azure IaaS. Good troubleshooting experience of Microsoft Desktop Operating System. Excellent spoken and writte...

Service Desk Technician

Nhs Professionals

Trafford Park, Greater Manchester

£12.86/hour

Be the first point of contact within Informatics for all queries, incidents, problems and requests. Accurately log digital-related calls for incidents, problems and requests received by telephone, electronically or in person usin...

Service Desk Team Leader

Lima Networks Ltd

Lancashire, England

£45,000 - £50,000 per annum

Provide direct line management to 1st & 2nd Line Engineers within the Managed Services Department. Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the fun...

Service Desk Administrator

Reed Business Support

North Yorkshire, England

£13.00 per hour, inc benefits

To be the first point of contact for our clients, either via the Fix Flo Portal, phone, or email. Manage planned works through to completion including Remedial Works to ensure all our clients properties are fully compliant comple...

Technology Service Desk Team Leader

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

2nd Line Service Desk Engineer

Nextech

Lancashire, England

£28,000 - £32,000 per annum

This isn't a general Service Desk, their team are extremely hands on and deal with BAU, infrastructure and projects! * Strong knowledge of Microsoft Windows OS - MAC is also beneficial * AD, AAD, GPO - including DNS, DHCP, TCP/IP*...

Service Desk Engineer Hybrid

In Technology Group Limited

Avon, England

Highly Competitive Annual Salary (30,000 - 35,000). Hybrid Working. Fast-Paced FinTech Startup. 30 Days Annual Leave. Bonas Scheme. Paid Training & Certifications. Sick Pay. Private Medical Care. Paid Gym Membership. 2 Years IT...