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Full-time Service Desk Support jobs

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SERVICE DESK ANALYST

You will also assist the Senior Service Desk Analyst to carry out basic research and analysis of call trends identifying areas where service improvement or change is required and work with the Technology Customer Services manager...

CompanyVacancy Filler
AddressRSPB UKHQ - The Lodge , SG192DL
CategoryCustomer Service
Salary£29,200.00 to £31,347.00 per year
Job typeFull time
Date Posted 2 months ago See detail

Service Desk Analyst

Vacancy Filler

RSPB UKHQ - The Lodge , SG192DL

£29,200.00 to £31,347.00 per year

You will also assist the Senior Service Desk Analyst to carry out basic research and analysis of call trends identifying areas where service improvement or change is required and work with the Technology Customer Services manager...

2 months ago seen See more...

2nd Line Service Desk Technician

Better Days Recruitment Ltd

Sompting, West Sussex

£28000 - £33000/annum Good company benefits

A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing S...

2 months ago seen See more...

Service Desk Engineer

Pertemps Gloucester

Tewkesbury, Gloucestershire

£28,000 - 32,000 - Annum

Were excited to share an amazing opportunity for career growth with a well-established office in Tewkesbury.Were looking for a talented individual to join the team as an IT Service Desk Engineer. If youve got experience in a si...

2 months ago seen See more...

IT Service Desk Analyst

Phs Group Limited

Mid Glamorgan

Youll be supporting our end users with service requests and incidents, either via telephone, email, or our call logging system. Youll look after queries relating to system software, applications and hardware. Youll follow the c...

2 months ago seen See more...

Service Desk Escalation Engineer

Stoneseed

Derbyshire, England

£30,000 - £35,000 per annum

Providing a point of escalation to support incidents relating to hardware, software, network connectivity, and application services to a wide variety of external customers. Managing and tracking incident tickets using an in-house...

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Service Desk Analyst/Engineer

Lts Resourcing Ltd

South East

£30,000 - £38,000 per annum

Triaging and responding to helpdesk queries as part of an ITIL L1 service management model. Managing the hardware stock and managing purchasing in collaboration with the Operations Manager. Assisting with license management. Liais...

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HMRC Service Desk Agent

Hm Revenue And Customs

Croydon, Cambridgeshire

£32,782 - £35,059 a year

Triage, monitor and action requests through our ServiceNow portal. Attempt to resolve these as first point of contact or to the service level agreement. Escalate issue that cannot be resolved to the relevant Resolver Group. Identi...

2 months ago seen See more...

After Sales Service Support

Environmental Products & Services

Newry, County Down

£25,000 - £30,000 a year

Assist the management of Field Service Technicians. Assist with the planning of all calls for servicing, maintenance, installations, and reactive emergencies. Invoicing. Dispatching Parts. Be one of the companys points of contact...

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Service Desk Coordinator

Adore Recruitment Ltd

London, England

£28,500 - £30,000/annum

Helpdesk Coordinator / SchedulerFrom 28,500-30,500 (Depending on experience)ILFORDFull time office-based role 10 mins walk from station or Free Parking! !Have you arranged Engineers diary before?I am recruiting for the UKs la...

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Service Desk Analyst

Efinancialcareers

South East

Competitive salary

Help desk support. Experience with Windows desktop operating systems. Experience with Apple desktop operating systems. Experience with Active Directory, Exchange Online and Microsoft Office 365. Experience with managing Android an...

2 months ago seen See more...

IT Service Desk Analyst

Hott Source Limited

Surrey, England

Salary negotiable

Experience with Active Directory and Office 365. Windows 10/11 and supports of printers, PCs, desktops, and iPads. Familiarity with computer hardware, peripherals, and networking concepts. DNS, DHCP. Exceptional customer service a...

2 months ago seen See more...

2nd Line Service Desk Engineer

Rise Technical Recruitment Limited

Wiltshire, England

£27,000 - £32,000 per annum

Provide customer-facing 2nd Line support for firewall and server configuration. Conduct troubleshooting and maintenance of infrastructure. Utilise Office 365 and Active Directory for daily tasks. Demonstrate proficiency in WAN and...

2 months ago seen See more...

IT Service Desk Analyst

Spectrum It Recruitment

Hampshire, England

3+ years technical support experience. Windows Desktop environments and Active Directory. Strong Microsoft product knowledge. Networking knowledge: LAN, VPN, TCP/IP. Strong customer service skills....

2 months ago seen See more...

1st Line Service Desk Up to £25k Bournemouth

Oscar Technology

Dorset, England

£22,000 - £25,000 per annum

Valid UK Drivers license and car. Minimum 1 year MSP experience. Fantastic customer service skills. Prior Service Desk experience. Office 365. Laptop/PC repair and diagnostics....

2 months ago seen See more...

Service Desk Analyst

Adria Solutions

Lancashire, England

Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support...

2 months ago seen See more...

IT Service Desk Analyst

Spectrum It Recruitment

Avon, England

3+ years technical support experience. Windows Desktop environments and Active Directory. Strong Microsoft product knowledge. Networking knowledge: LAN, VPN, TCP/IP. Strong customer service skills....

2 months ago seen See more...

1st Line Service Desk Engineer Up to £25k Bristol

Oscar Technology

Avon, England

£22,000 - £25,000 per annum

Valid UK Drivers license and car. Minimum 1 year MSP experience. Exemplary customer service skills. Prior Service Desk experience. Office 365. Laptop/PC repair and diagnostics....

2 months ago seen See more...

Service Desk Advisor

4Square Recruitment Ltd

Surrey, England

£22,000 - £25,000 per annum

We're seeking a dedicated Service Desk Advisor to join our dynamic team in Camberley. Your main focus will be ensuring that service levels are maintained at the highest standard. Key Requirements: Excellent communication skills Ab...

2 months ago seen See more...

Service Desk Administrator

Realise Recruitment

Lanarkshire

£25,000 - £30,000 per annum

Working and liaising with your engineers to schedule customer appointments. Identifying, diagnosing and rectifying customers issues. Resolve any customer complaints quickly and efficiently. Managing equipment deployment as well as...

2 months ago seen See more...

Service Desk Analyst

Gold Group

Swindon, Staffordshire

Competitive

Serving as the initial point of contact for both external and internal customers, offering user support. Ensuring timely and professional responses to all communications, whether via the Desk, phone calls, emails, etc. Handling su...

2 months ago seen See more...

IT Service Desk Team Leader

Akkodis

Sunderland, Cumbria

30000.00 - 34000.00 GBP Annual

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

2 months ago seen See more...

People Services Support Manager

De Montfort University Leicester

Leicestershire, England

£38,205 - £41,732 per annum

Our role is to enhance our employee offer about leadership and management, reward and recognition, voice and experience, health and wellbeing, and to ensure our policies, processes and systems enable digital solutions, swift decis...

2 months ago seen See more...

Service Support Officer

Service Care Solutions

Oldbury, West Midlands

Competitive

Answering incoming telephone calls to the Trust, message taking and Reception cover. Prioritising incoming post and messages, alerting officers & practitioners to matters which require urgent attention. Maintaining files and recor...

2 months ago seen See more...

Senior Service Desk Manager (75k base salary)

Vanrath It

Belfast, County Antrim

£65,000 - £75,000

Manage and mentor a team of Service Desk analysts, providing guidance, coaching, and performance evaluations. Foster a positive and productive team environment to enhance team morale and motivation. Oversee the day-to-day operatio...

2 months ago seen See more...

Global Service Desk Team Lead

Mcs Group

Belfast, County Antrim

£100,000 or more

Oversee the strategic direction of a Global Service Desk. Be that senior point of escalation for those trickier issues that require a seasoned pro to resolve, although this will not be a heavy element of your day to day. Engage se...

2 months ago seen See more...

Service Support Officer

Service Care Solutions Ltd

Oldbury, Shropshire

Up to £14.24 per hour

Answering incoming telephone calls to the Trust, message taking and Reception cover. Prioritising incoming post and messages, alerting officers & practitioners to matters which require urgent attention. Maintaining files and recor...

2 months ago seen See more...

Service Desk Analyst

Cathedral Appointments Ltd

Exeter, Devon

£25,000 - £30,000/annum

Being the first point of contact for customers contacting the Service Desk, taking ownership of the enquiry from start to finish. Dealing with a range of customer incidents, resolving, and progressing proactive alerts, both in pe...

2 months ago seen See more...

Senior Service desk engineer

Interaction Recruitment

Hertfordshire, England

£40,000 - £50,000 per annum

A bachelors degree in computer science, Information Technology, or equivalent work experience. Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cl...

2 months ago seen See more...

Service Desk Administrator

Proav Ltd

Surrey, England

Single point of contact to meet the communication needs of key international customers. Management and ownership of cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues...

2 months ago seen See more...

Customer Services & Sales Support

Cameo Consultancy

Banbury, Oxfordshire

£26,000 - £27,000/annum hybrid after training

Processing customer delivery available enquiries, orders, schedules and return claims. Co-ordinate closely with purchasing and logistics on deliveries and backlogs. Loading all customer pricing and running price files. Running for...

3 weeks ago seen See more...

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