Full-time Software Support Analyst jobs in England

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1ST LINE SOFTWARE SUPPORT ANALYST

Direct the flow of incoming cases and ensure customers are served promptly and efficiently. Gather information and log files to pass on to level 2 support. Explaining possible solutions to customers using knowledge base articles....

CompanyManpowergroup
AddressEngland
CategoryCustomer Service
Job typePermanent
Date Posted 7 days ago See detail

1st Line Software Support Analyst

Manpowergroup

England

Direct the flow of incoming cases and ensure customers are served promptly and efficiently. Gather information and log files to pass on to level 2 support. Explaining possible solutions to customers using knowledge base articles....

Software Support Analyst (Bespoke Software) - Milton Keynes/Hybrid

Pulse It Recruitment Ltd

Milton Keynes, Buckinghamshire

19000.00 - 27000.00 GBP Annual + Benefits

Client Management. Customer Support. 1st Line Bespoke Software Support. Problem Management. SLA Management. Ticket Management. Customer satisfaction. Bespoke Software Support. Agile (ideally). An attractive starting salary! A chan...

Software Support / Application Support Analyst

4Square Recruitment Ltd

South East

£25,000 - £30,000 per annum

This is hybrid working - 1 day per week in the office. This is an opportunity for an individual to develop new skills and knowledge withing the field. Key job responsibilities o Technical incident management (call logging, trouble...

Senior Financial Support Analyst

Davies Talent Solutions

West Midlands, England

Competitive salary

Manage all aspects of the Financial Support process, including end-to-end arrears management. Collaborate with customers to understand the cause and potential future challenges related to their arrears, and develop tailored soluti...

IT Second Line Support Analyst

4Recruitment Services

West Midlands, England

£17.11 per hour

Provide second-Line Support for more complex IT issues that first-Line Support cannot resolve. Troubleshoot and resolve advanced hardware, software, and network problems. Assist with configuration, installation, and maintenance of...

Application Support Analyst

Spectrum It Recruitment

Staffordshire, England

3rd line Application support experience. T-SQL. SQL Developer/OracleDB. Business systems administration and configuration....

Application Support Analyst

Charles Jenson Recruitment Ltd

Cambridgeshire, England

£33,000 - £40,000 per annum

SQL. Windows Server. IIS. HTML. CSS. JavaScript. Software Development Lifecycle principles. Exceptional customer support skills. LMS/L&D or HR software support....

Technical Support Analyst - Dynamics 365 Business Central/ NAV

Nigel Frank International

South East

Technical, 3rd line support of D365 Business Central environments. Troubleshooting complex support issues, involving back end analysis and code review. Debugging support issues alongside development teams. Processing technical cha...

It Support Analyst

R3Vamp Limited

Hampshire, England

£30 - £35 per annum

Circa 30k - 35k Permanent Eastleigh (Hybrid) Your New Role Working within a leading legal firm within the technology and digital team, you will provide application support to users across the business. You will have an excellent...

Software Support - Cloud Enterprise Software (WINDOWS SERVER ADMIN / CLOUD)

The Workplace Consultancy

London, England

Assisting the Business Development Team with sales, pre-tender technical specifications, solution costings and other supporting material. Understanding customers requirements and designing solutions for customers business requir...

Customer Support Analyst

Faith Recruitment

Surrey, England

£22,000 - £24,000 per annum

Our fantastic client based in Guildford are seeking a Customer Support Analyst to be part of their team. The role of Customer Support Analyst will including: Helping existing customers Provide customer contact via phone and email...

1st Line IT Support Analyst - Burton on Trent

Experis

Staffordshire, England

£22,000 to £25,000 per year

Excellent Communication skills. Polite & Courteous. Enthusiastic. High-Level of Service Ethic. Act as a first point of contact for all internal customers regarding IT issues and queries. Logging all requests and incidents within t...

Trade Support Analyst Trading Support Analyst

Reed

London, England

£40,000 per annum

Trading Support Analyst / Trade Support Analyst Type: Full Time Permanent Role Location: London, Liverpool Street - Hybrid role Exciting opportunity to join one of the most respected and reputable investment venues for Tier 1 li...

1st Line IT Support Analyst - Burton on Trent

Cloud & Infrastructure

Staffordshire, England

Excellent Communication skills. Polite & Courteous. Enthusiastic. High-Level of Service Ethic. Act as a first point of contact for all internal customers regarding IT issues and queries. Logging all requests and incidents within t...

IT Technical Support Analyst

Picture More

London, England

£35,000 - £45,000 per annum

Deskside/Technical Support. AV Support. Provide remote and on-site support for users. Offer application support and troubleshoot hardware issues. Proficiency with essential hardware: laptops, desktops and phones. Essential softwar...

Apprentice Support Analyst

Qa Ltd

Kent, England

£17,000 per annum

The Apprentice Support Analyst role is based around resolving customer queries and faults. You will often be the first point of contact for both calls and emails to the helpdesk so good communication skills are essentials and any...

Application Support Analyst

Markel

West Yorkshire, England

Salary negotiable

Configure Dynamics 365 applications according to business requirements. Customise and configure workflows to facilitate D365 integration with other applications. Develop and test detailed functional designs for business solution c...

2nd Line Support Analyst

Franklin Bates

Kent, England

£35,000 - £43,000 per annum

Windows Server. VMware server virtualisation. Active Directory, DHCP, DNS, Radius and Group Policies. SQL Server. Veeam and Cloud backup technologies. Microsoft 365 (including Azure, Exchange, Teams and SharePoint). Any knowledge...

IT Support Analyst - Law Firm

Lewis Paige Recruitment Ltd

Lancashire, England

If you have a passion for technology, a strong customer service ethic, and a desire to work in a collaborative environment, we want to hear from you.This role would ideally suit someone from a Law Firm IT support background.As an...

Application Support Analyst, CRM/D365

Sanderson

South East

Build relationships with the Business and 3rd Party Development, IT Projects Team to support the platform as it continues to grow. Installing, maintain, update and support key business applications in use. Testing new and existing...

Junior IT Support Analyst

Saria

South Yorkshire, England

Competitive salary

Supporting the IT Team, following direction and duties as designated by the Head of Information & Digital Services & Lead Analysts (Training, Scoping and Troubleshooting). Diagnosing and resolving user problems and educating user...

Technical Support Analyst

Premier Foods

Hertfordshire, England

Salary negotiable

Provide highly skilled Technical Support and become the focal point for all site-based user issues and requests. Develop a deep knowledge and understanding of existing systems and technology that sites use, identifying the current...

Graduate Application Support Analyst

Efinancialcareers

South East

Competitive salary

Provide production support and maintenance for a full range of Trading applications including project related activities. Perform a level of monitoring, tuning and optimization of performance. Create and update all documents relat...

Desktop Support Analyst

Chapman Tate Associates

West Midlands, England

£28,000 - £32,000 per annum

Provide comprehensive Desktop Support to end-users, including hardware, software, and peripheral troubleshooting. Manage and resolve incidents and service requests within agreed SLAs. Maintain and support IT infrastructure, includ...

Product Support Analyst

Intec Select Limited

London, England

£300.00 - £350.00 per day

Build technical knowledge and expertise in the organisations market leading social media platforms various advertising products. Provide consultative guidance to sales teams and external clients on best practices and the organisat...

Sales Support Analyst

Executive Facilities

South East

£62,000 per annum

Provide troubleshooting assistance for customer orders, account statuses and relevant problems. Provide data and guides to help the sales team. Develop and monitor performance indicators. Manage sales tracking tools and report on...

Application Support Analyst (Senior)

Bond Mckenzie

Essex, England

£30,000 - £35,000 per annum

As a senior Application Support Analyst, you will work in the Business World Application Support team alongside two Application Support Specialists working on the Business World IT application and reporting to the Business World P...

Senior IT Support Analyst

Leigh Day

South East

Senior IT Support Analyst - London Permanent, full time (35 hours per week) Hybrid working 3 days in the office, 2 days at home Competitive plus benefitsRole Reference: SDA/MAN/JH/JUN24 We are a top 100 law firm committed to claim...

IT Support Analyst

Hays Specialist Recruitment Limited

Wiltshire, England

£30,000 - £33,500 per annum

Provide IT support to users via the IT Service Desk to ensure that our business can use IT Services as expected. Handle and manage incoming calls and online requests to the IT Service Desk, and log within the Service Management to...

Senior Application Support Analyst

Bond Mckenzie

Essex, England

£30,000 - £35,000 per annum

Application Support. ERP Application Support. Agresso Unit4 Business World ERP support. SQL, basic database queries, log files. As a Senior Application Support Analyst, you will work in the Business World Application Support Team...