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Full-time Software Support Analyst jobs

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1ST LINE SOFTWARE SUPPORT ANALYST

Direct the flow of incoming cases and ensure customers are served promptly and efficiently. Gather information and log files to pass on to level 2 support. Explaining possible solutions to customers using knowledge base articles....

CompanyManpowergroup
AddressEngland
CategoryCustomer Service
Job typePermanent
Date Posted 4 days ago See detail

1st Line Software Support Analyst

Manpowergroup

England

Direct the flow of incoming cases and ensure customers are served promptly and efficiently. Gather information and log files to pass on to level 2 support. Explaining possible solutions to customers using knowledge base articles....

4 days ago seen

Software Support Analyst (Bespoke Software) - Milton Keynes/Hybrid

Pulse It Recruitment Ltd

Milton Keynes, Buckinghamshire

19000.00 - 27000.00 GBP Annual + Benefits

Client Management. Customer Support. 1st Line Bespoke Software Support. Problem Management. SLA Management. Ticket Management. Customer satisfaction. Bespoke Software Support. Agile (ideally). An attractive starting salary! A chan...

a month ago seen See more...

Software Support / Application Support Analyst

4Square Recruitment Ltd

South East

£25,000 - £30,000 per annum

This is hybrid working - 1 day per week in the office. This is an opportunity for an individual to develop new skills and knowledge withing the field. Key job responsibilities o Technical incident management (call logging, trouble...

2 months ago seen See more...

Applications Support Analyst - Belfast

Riada Resourcing

Belfast, County Antrim

See Job Description

Hourly Rate: 14.91 per hour. Location: Belfast. Hours of Work: 37 hrs per week, Monday to Friday 9.00 am to 5.00 pm . Holidays: 35 days annual leave pro rata. Duration: Temporary, ongoing. Please note closing date for this vacanc...

3 days ago seen See more...

Application Support Analyst

Vanrath It

County Tyrone, Northern Ireland

Negotiable

A chance for an Application Support analsyt to join a leader in their industry! You will Provide Tier 1 and Tier 2 support, troubleshoot, prioritise, and resolve application issues to minimise business operation disruptions. For t...

3 days ago seen See more...

Senior Financial Support Analyst

Davies Talent Solutions

West Midlands, England

Competitive salary

Manage all aspects of the Financial Support process, including end-to-end arrears management. Collaborate with customers to understand the cause and potential future challenges related to their arrears, and develop tailored soluti...

3 days ago seen See more...

IT Second Line Support Analyst

4Recruitment Services

West Midlands, England

£17.11 per hour

Provide second-Line Support for more complex IT issues that first-Line Support cannot resolve. Troubleshoot and resolve advanced hardware, software, and network problems. Assist with configuration, installation, and maintenance of...

3 days ago seen See more...

Application Support Analyst

Spectrum It Recruitment

Staffordshire, England

3rd line Application support experience. T-SQL. SQL Developer/OracleDB. Business systems administration and configuration....

3 days ago seen See more...

Technical Support Analyst - Dynamics 365 Business Central/ NAV

Nigel Frank International

South East

Technical, 3rd line support of D365 Business Central environments. Troubleshooting complex support issues, involving back end analysis and code review. Debugging support issues alongside development teams. Processing technical cha...

3 days ago seen See more...

Application Support Analyst

Charles Jenson Recruitment Ltd

Cambridgeshire, England

£33,000 - £40,000 per annum

SQL. Windows Server. IIS. HTML. CSS. JavaScript. Software Development Lifecycle principles. Exceptional customer support skills. LMS/L&D or HR software support....

3 days ago seen See more...

It Support Analyst

R3Vamp Limited

Hampshire, England

£30 - £35 per annum

Circa 30k - 35k Permanent Eastleigh (Hybrid) Your New Role Working within a leading legal firm within the technology and digital team, you will provide application support to users across the business. You will have an excellent...

3 days ago seen See more...

Software Support - Cloud Enterprise Software (WINDOWS SERVER ADMIN / CLOUD)

The Workplace Consultancy

London, England

Assisting the Business Development Team with sales, pre-tender technical specifications, solution costings and other supporting material. Understanding customers requirements and designing solutions for customers business requir...

4 days ago seen See more...

Customer Support Analyst

Faith Recruitment

Surrey, England

£22,000 - £24,000 per annum

Our fantastic client based in Guildford are seeking a Customer Support Analyst to be part of their team. The role of Customer Support Analyst will including: Helping existing customers Provide customer contact via phone and email...

4 days ago seen See more...

1st Line IT Support Analyst - Burton on Trent

Experis

Staffordshire, England

£22,000 to £25,000 per year

Excellent Communication skills. Polite & Courteous. Enthusiastic. High-Level of Service Ethic. Act as a first point of contact for all internal customers regarding IT issues and queries. Logging all requests and incidents within t...

4 days ago seen See more...

ERP Support Analyst

Mcs Group

County Antrim, Northern Ireland

£40,000 - £50,000

Responsibilities:Collaborate with the IT team to handle second-tier ERP and application support issues.Design and implement innovative projects to meet business needs using our ERP system and custom applications.Partner with our i...

4 days ago seen See more...

Trade Support Analyst Trading Support Analyst

Reed

London, England

£40,000 per annum

Trading Support Analyst / Trade Support Analyst Type: Full Time Permanent Role Location: London, Liverpool Street - Hybrid role Exciting opportunity to join one of the most respected and reputable investment venues for Tier 1 li...

4 days ago seen See more...

IT Applications Support Analyst - Belfast (28k)

Vanrath

Belfast, County Antrim

£20,000 - £30,000

Job Reference: JPR. Job Title: IT Applications Support Analyst. Salary: 28,686k pa starting (potential to rise up to 33,945). Based: Belfast City Centre, Hybrid working. Hours: Full time - 37 pw (Mon-Fri, 9am-5pm). Contract: Tem...

4 days ago seen See more...

1st Line IT Support Analyst - Burton on Trent

Cloud & Infrastructure

Staffordshire, England

Excellent Communication skills. Polite & Courteous. Enthusiastic. High-Level of Service Ethic. Act as a first point of contact for all internal customers regarding IT issues and queries. Logging all requests and incidents within t...

4 days ago seen See more...

IT Technical Support Analyst

Picture More

London, England

£35,000 - £45,000 per annum

Deskside/Technical Support. AV Support. Provide remote and on-site support for users. Offer application support and troubleshoot hardware issues. Proficiency with essential hardware: laptops, desktops and phones. Essential softwar...

4 days ago seen See more...

IT Support Analyst 2nd Line

Asa Recruitment

Midlothian, Scotland

£123.60 per day

IT Support Analyst (2nd Line)Position: IT Support Analyst (2nd Line)Location: Edinburgh or GlasgowWorking Hours: 08:30 - 17:00 (Monday to Thursday), 08:30 - 16:30 (Friday), including a 1-hour lunch breakTravel: No travel requiredD...

4 days ago seen See more...

Support Analyst

Corriculo

Location: Basingstoke Hampshire

20 days holiday On-call allowance Amazing opportunities for training and progression Some prior commercial experienceof providing 1stline desktop support,with a demonstrably strong customer manner. Experience with a variety of...

4 days ago seen

Digital Support Analyst

Greene King

Sunrise House,Burton-upon-Trent,DE14 3JZ

Competitive Salary + Bonus

33 days Holiday With the opportunity to buy an additional 5 days!. Life Assurance Up to 4 times your salary!. Discounted Dental & Health Insurance. Discount of 33% for you and 15% for your loved ones on all of our brands...

4 days ago seen

Software & Data Reporting Analyst

Edwards & Pearce

Nottingham, Nottinghamshire

Competitive

Our client is seeking a Software and Data Reporting analyst to join their team in Nottingham. The candidate must have a keen eye for detail and experience of ERP software.THE ROLE: The roles duties include:Training new employees o...

2 days ago seen See more...

Software Engineer - Analyst - Asset & Wealth Management - Birmingham

Efinancialcareers

West Midlands, England

Competitive salary

The Private Wealth Management (PWM) business within Asset & Wealth Management division provides comprehensive Investment Management services and advice across a full-range of asset classes for very high net worth individuals. PWM...

2 days ago seen See more...

Apprentice Support Analyst

Qa Ltd

Kent, England

£17,000 per annum

The Apprentice Support Analyst role is based around resolving customer queries and faults. You will often be the first point of contact for both calls and emails to the helpdesk so good communication skills are essentials and any...

7 days ago seen See more...

Application Support Analyst

Markel

West Yorkshire, England

Salary negotiable

Configure Dynamics 365 applications according to business requirements. Customise and configure workflows to facilitate D365 integration with other applications. Develop and test detailed functional designs for business solution c...

7 days ago seen See more...

2nd Line Support Analyst

Franklin Bates

Kent, England

£35,000 - £43,000 per annum

Windows Server. VMware server virtualisation. Active Directory, DHCP, DNS, Radius and Group Policies. SQL Server. Veeam and Cloud backup technologies. Microsoft 365 (including Azure, Exchange, Teams and SharePoint). Any knowledge...

7 days ago seen See more...

IT Support Analyst - Law Firm

Lewis Paige Recruitment Ltd

Lancashire, England

If you have a passion for technology, a strong customer service ethic, and a desire to work in a collaborative environment, we want to hear from you.This role would ideally suit someone from a Law Firm IT support background.As an...

7 days ago seen See more...

Application Support Analyst, CRM/D365

Sanderson

South East

Build relationships with the Business and 3rd Party Development, IT Projects Team to support the platform as it continues to grow. Installing, maintain, update and support key business applications in use. Testing new and existing...

7 days ago seen See more...

Junior IT Support Analyst

Saria

South Yorkshire, England

Competitive salary

Supporting the IT Team, following direction and duties as designated by the Head of Information & Digital Services & Lead Analysts (Training, Scoping and Troubleshooting). Diagnosing and resolving user problems and educating user...

7 days ago seen See more...

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