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Head Of Customer Experience jobs in England

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HEAD OF CUSTOMER EXPERIENCE AND OPERATIONS

Lead the Guest Experience teams to deliver exceptional front of house and retail services. Collaborate with internal and external partners to achieve and surpass sales targets and KPIs. Unify brand management across all guest touc...

CompanyHays Specialist Recruitment
AddressLondon, Greater London
CategoryAdvertising & Marketing
Salary£60,000.0 to £75,000.0 per year
Job typeFull time
Date Posted 4 days ago See detail

Head of Customer Experience and Operations

Hays Specialist Recruitment

London, Greater London

£60,000.0 to £75,000.0 per year

Lead the Guest Experience teams to deliver exceptional front of house and retail services. Collaborate with internal and external partners to achieve and surpass sales targets and KPIs. Unify brand management across all guest touc...

4 days ago seen See more...

Head of Customer Experience & Insight (Social Housing)

Networx Recruitment

Hemel Hempstead, Hertfordshire

Salary £75,000 Per Annum Plus Benefits

You will effectively provide analysis and insights of internal and external customer data sources. To support and demonstrate the delivery of an efficient, effective, and responsive service to our customers, getting it right first...

5 days ago seen See more...

Head of Omnichannel and Customer Experience

Scope

Trafford Park, Greater Manchester

£70,000/annum

Job reference: REQ(phone number removed). 70,000 per year. Scopes eCommerce Hub Salford - M50 1BX. Develop and drive the implementation of an eCommerce strategy. Commission and drive a programme to garner customer insights acros...

a week ago seen See more...

Head of Omnichannel and Customer Experience

Scope

Salford, Greater Manchester

£70,000pa

Develop and drive the implementation of an eCommerce strategy. Commission and drive a programme to garner customer insights across all channels. Collaborate with the Head of Retail Shops to connect Scopes online and brick and mor...

4 weeks ago seen See more...

Assistant Director of Customer Experience

Surrey County Council

Weybridge, Surrey

£87,561 - £98,431 per annum

26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service. Option to buy up to 10 days of additional annual leave. An extensive Employee Assistance Programme (EAP)...

5 days ago seen See more...

Assistant Director of Customer Experience

Surrey County Council

Surrey, England

£87,561 - £98,431 per annum

26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service. Option to buy up to 10 days of additional annual leave. An extensive Employee Assistance Programme (EAP)...

5 days ago seen See more...

Head of Customer Support

Cambridge University Press & Assessment

Cambridge, Cambridgeshire

£57,100 - £68,100

Leading a team of Customer Support staff at various levels, including other managers, providing 24/7 1stline and technical support for IELTS. Utilizing data analytics and performance metrics to plan staffing, ensuring seamless se...

5 days ago seen See more...

Customer Experience Manager

The Solution Auto

Stockport, Greater Manchester

£31,000 - £35,000/annum £31k Basic - £35k++ OTE

To meet and exceed customer expectations in a customer focused environment. Be the first point of contact for Customer complaints within the department. Organise and prioritise work effectively to achieve targets in a timely and e...

a week ago seen See more...

Customer Experience Manager

Atg Entertainment

Torquay, Devon

£30,000 - £35,000/annum DOE

TheTeatroBistro forms part of the building running along the promenade, offering customers and diners a spectacularseaview across the bay. Our expertise and capabilities enable producers and other creatives to bring their visi...

2 weeks ago seen See more...

Customer Experience Specialist

Calo

London, England

Onboarding customers to kick-off their journey Building relationships with customers from the moment they speak to us by welcoming them and making sure theyre happy with their experience Communicating with customers over live cha...

2 weeks ago seen See more...

Head of Customer, Payments & Scheme

Lloyds Banking Group

Chester, Cheshire

Competitive

Champion a customer-centric approach, ensuring that our customers are at the heart of everything we do.. Drive our mobile-first agenda, crafting a seamless and coherent experience across the customer lifecycle.. Bring design think...

2 weeks ago seen See more...

Customer Experience Exec - Italian Speaking

Ralph Recruitment

Lancashire, England

£25,000 - £26,500 per annum, OTE

To deliver an exceptional post sales Customer Experience, by promptly responding to and resolving any calls, messages or emails in a professional, courteous, and helpful way. This will also include the proactively advising the cus...

2 weeks ago seen See more...

Customer Experience Manager

Sudale Search & Select

South East

Salary negotiable

Bonus. Cash allowances for gym & mobile phone. Private Healthcare. Health Cash plan (including children). Pension scheme. Cycle to work scheme....

2 weeks ago seen See more...

Customer Experience Executive

Red Recruitment

Cheshire, England

Salary: 27,000 per annum. Hours: 41 hours per week, 5 days per week including every other Saturday. Contract Type: Permanent. Location: Macclesfield. Netflix membership. The Dining Group discount card. Gymflex benefit. Group life...

2 weeks ago seen See more...

Customer Experience Specialist

Source4 Personnel Solutions

Middlesex, England

£23,000 - £29,000 per annum, OTE

Join our dynamic team as a Customer Experience Specialist, where you'll be the frontline ambassador of our brand, delivering exceptional service with every interaction. Key Responsibilities: - To phone call potential clients and a...

2 weeks ago seen See more...

Customer Experience Executive

Reed Business Support

Buckinghamshire, England

£25,000 - £30,000 per annum, inc benefits

Location: Milton Keynes. Job Type: Full-time. Salary: 25,000 - 30,000pa. Assist with the implementation of theirtechnology-based learning solutions, ensuring best practice approaches are followed. Provide a seamless service fr...

2 weeks ago seen See more...

Customer Assistant - Customer Service Experience Ideal

Sls Recruitment

South East

£21,000 - £30,000 per annum, OTE

Positive and pro active. Professional manner and appearance. High Customer Service standards. Willingness to travel both nationally and internationally. Generating new customer base for their clients. Working within an enthusiasti...

2 weeks ago seen

Sales Assistant - Customer Service Experience Ideal

Sls Recruitment

South East

£21,000 - £30,000 per annum, OTE

Represent a wide variety of high profile brands associated with our client. Face to face engagement with the general public. Attend initial training with the option to attend skill development sessions. Travel to various locations...

2 weeks ago seen

Senior Customer Experience Design Manager

Corecruitment

London, Greater London

£90k - 100k per year + plus family package, plus benefits

Min.Bachelors Degree or Equivalent. 10+ years of experience in translating brand vision into tangible and implementable product & service concept at major international airline. Proven experience of Customer Experience Design at...

2 weeks ago seen See more...

Customer Experience Assistant Receptionist

Oxford Innovation Space

Hampshire, England

23400.00 - 23400.00 GBP Annual

Be the first and last point of contact for our customers and their guests. Welcome all our customers, visitors and meeting room guests. Responsible for opening and closing of the centre. Manage keys and passes (activation/ deactiv...

2 weeks ago seen See more...

Customer Experience Manager

Enable Leisure & Culture

London, Greater London

£40,000 - £45,000 per year

30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas. Life Insurance. Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work). A variety of social and wellbeing activities...

2 weeks ago seen See more...

Senior Customer Experience Manager

Ad Warrior

Peterborough, Cambridgeshire

£50k - 60k per year

Take ownership of customer escalations, implement, and execute resolution in line with the warranty provider and consumer code standards including regular visit to customers to achieve and maintain a 5* rating. Ensure personal and...

2 weeks ago seen See more...

Account Run Lead (Customer Experience Manager)

Dxc Technology

Aldershot, Hampshire

Competitive Salary + Benefits

KPI / SLA targets. Contractual deliverables, obligations, and cost of service (in line with Plan of Record (PoR). Year on Year cost reduction through continuous delivery improvements, efficiency and innovation aligned to the Accou...

2 weeks ago seen See more...

Customer Experience Specialist, Dunton, Essex - UK & DE

Percepta

Basildon, Essex

Customer Experience Specialist, Dunton, Essex - UK & DEEnsure you read the information regarding this opportunity thoroughly before making an application.GB-Essex-BasildonDescriptionCUSTOMER EXPERIENCE SPECIALISTSTART DATE - 1ST J...

2 weeks ago seen See more...

Head of Customer Service and Transformation

Clearwater People Solutions Ltd

Surrey, England

£750.00 - £800.00 per day

Lead the establishment and operationalisation of a new Customer Experience Hub, collaborating to engage the workforce in co-designing customer experience initiatives and optimising systems for self-service while ensuring personali...

2 weeks ago seen See more...

Head of Customer Excellence and Service Delivery

Pure Resourcing Solutions

Cambridgeshire, England

Competitive salary

This exciting new role of Head ofCustomer Excellence and Service Delivery will actively support the Director of Finance in the successful development and delivery of key aspects of a new finance target operating model (fTOM), inc...

2 weeks ago seen See more...

Customer Experience Team Leader

Ocs

Essex, England

Competitive salary

Informal hybrid/flexible working arrangements. 25 days holiday + bank holidays. Free fruit in our offices. Employee Referral Scheme (if you refer a successful candidate to one of our vacancies). Wide range of retail discounts. Reg...

3 weeks ago seen See more...

Head of Customer Service and Transformation

Clearwater People Solutions Ltd

Weybridge, Surrey

£750.00 - £800.00 per day

Lead the establishment and operationalisation of a new Customer Experience Hub, collaborating to engage the workforce in co-designing customer experience initiatives and optimising systems for self-service while ensuring personali...

2 weeks ago seen See more...

Customer Experience Advisor - National Accounts

Veolia

Warrington, Cheshire

24000.00 - 24000.00 GBP Annual

25 days of annual leave. Facilities parking and subsidised lunch. Access to our company pension scheme. Discounts on everything from groceries to well known retailers. Access to a range of resources to support your physical, menta...

3 weeks ago seen See more...

Customer Experience Manager

Atg Entertainment

Torquay, Devon

£30,000 - £35,000 DOE

TheTeatroBistro forms part of the building running along the promenade, offering customers and diners a spectacularseaview across the bay. Our expertise and capabilities enable producers and other creatives to bring their visi...

3 weeks ago seen See more...

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