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HEAD OF CUSTOMER, PAYMENTS & SCHEME

Champion a customer-centric approach, ensuring that our customers are at the heart of everything we do.. Drive our mobile-first agenda, crafting a seamless and coherent experience across the customer lifecycle.. Bring design think...

CompanyLloyds Banking Group
AddressChester, Cheshire
CategoryHuman Resources
SalaryCompetitive
Job typeFull Time, Flexible working available, Permanent
Date Posted a month ago See detail

Head of Customer, Payments & Scheme

Lloyds Banking Group

Chester, Cheshire

Competitive

Champion a customer-centric approach, ensuring that our customers are at the heart of everything we do.. Drive our mobile-first agenda, crafting a seamless and coherent experience across the customer lifecycle.. Bring design think...

a month ago seen See more...

Head of Operations

Panoramic Associates

Croydon, Greater London

£50,000 - £60,000/annum

Collaborating with the Housing Director to oversee all operational activities. Managing the day-to-day operations team, emphasising void turnaround, tenant well-being, and property standards. Identifying opportunities for streamli...

a month ago seen See more...

Bright Futures - Head of Operations

Gilbert Meher Ltd

Cheshire, England

£75,000 - £80,000/annum

Be part of a passionate team committed to making a difference in people's lives. Join a company dedicated to upholding the highest standards of care and compliance. Lead the charge in shaping the future of their services. Enjoy a...

a month ago seen See more...

HEAD OF OPERATIONS

Fulcrum Strategies

Cardiff, Wales

Evaluate how the business operates and develop roadmap to drive competitive advantage through safe and efficient use of resources. Formulate and define the operations strategy for the business to drive efficiency on a daily basis...

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Head of Customer Service and Transformation

Clearwater People Solutions Ltd

Surrey, England

£750.00 - £800.00 per day

Lead the establishment and operationalisation of a new Customer Experience Hub, collaborating to engage the workforce in co-designing customer experience initiatives and optimising systems for self-service while ensuring personali...

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Head of Customer Excellence and Service Delivery

Pure Resourcing Solutions

Cambridgeshire, England

Competitive salary

This exciting new role of Head ofCustomer Excellence and Service Delivery will actively support the Director of Finance in the successful development and delivery of key aspects of a new finance target operating model (fTOM), inc...

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Head of Customer Excellence and Service Delivery

Pure Resourcing Solutions

Cambridge, Scottish Borders

£65000 - £75000 per annum

This exciting new role of Head ofCustomer Excellence and Service Delivery will actively support the Director of Finance in the successful development and delivery of key aspects of a new finance target operating model (fTOM), inc...

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Head of Operations

Newcastle University

Newcastle, Down

Salary: 45,585 to 48,350 with progression to 54,395 per annumClosing Date: 26 May 2024Our work transforms lives, inspires ground-breaking research and creates opportunities and communities that have a profound impact acros...

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Head of Customer Service and Transformation

Clearwater People Solutions Ltd

Weybridge, Surrey

£750.00 - £800.00 per day

Lead the establishment and operationalisation of a new Customer Experience Hub, collaborating to engage the workforce in co-designing customer experience initiatives and optimising systems for self-service while ensuring personali...

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Head of Operations - Manufacturing

Hays

United Kingdom

90000.00 - 100000.00 GBP Annual

They are responsible for hitting or exceeding agreed targets for the Group and develop / execute the strategic plan to grow business operations. They will lead and develop the site teams in both locations.Direct ResponsibilityThe...

a month ago seen See more...

Head of Operations

Panoramic Associates Limited

Surrey, England

£50,000 - £60,000 per annum

Collaborating with the Housing Director to oversee all operational activities. Managing the day-to-day operations team, emphasising void turnaround, tenant well-being, and property standards. Identifying opportunities for streamli...

a month ago seen See more...

Head of Customer Service

Brite Recruitment

Wales

£60,000 to £70,000 per year

Additional benefits include private medical and multiple training opportunities to develop and grow within the company. There are employee discounts, free on-site parking, a cycle to work scheme, a company pension and casual dress...

2 months ago seen See more...

Head of Customer Service

Brite Recruitment Ltd

South Glamorgan

£60,000 - £70,000 per annum

Responsible for performance and maintenance of the Customer Service activities. Responsible for delivering SLA and quality targets through an omnichannel approach. Running teams in all Geographical locations. Leading continuous im...

2 months ago seen See more...

Head of Operations

Knightsbridge Recruitment

London, Greater London

£40,000 - £60,000 DOE

As a key member of our leadership team, you will play a critical role in driving operational excellence, optimising processes, and supporting growth and expansion efforts. Develop and implement operational strategies to streamline...

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Head of Operations and Finance

Ribbons And Reeves

Haringey

£69000 - £73000 per annum

Strategic and operational leadership. Finance, procurement, IT, HR, estates and facilities management, health, and safety, catering and governance, risk management and GDPR. Management of the academys business support functions....

2 months ago seen See more...

Head of Operations and Finance

Ribbons And Reeves

Camden

£69000 - £73000 per annum

Strategic and operational leadership. Finance, procurement, IT, HR, estates and facilities management, health, and safety, catering and governance, risk management and GDPR. Management of the academys business support functions....

2 months ago seen See more...

Head of Operations

Michael Page Engineering & Manufacturing

Staffordshire, England

£75,000 - £85,000 per annum

Running the daily operations covering Health and Safety, Manufacturing, Technical Support, Logistics, Warehousing and Purchasing. Direct the purchasing strategy to drive down costs of incoming goods, whilst managing quality and...

2 months ago seen See more...

Head of Operations

Cbc Resourcing Solutions

Lancashire, England

£70,000 - £80,000 per annum

Produce and implement training plans and personal objectives for the team, including completion of appraisals and one-2-one reviews. Manage, maintain and build the relationships with internal and external customers enhancing and d...

2 months ago seen See more...

Head of Operations

Morepeople

Berkshire, England

Salary negotiable

Proven experience within a Senior Operational role within Food manufacturing or Fresh Produce. Ability to engage and motive all different levels of the workforce/team. Tangible examples of site development, improvements and handli...

2 months ago seen See more...

Head of Customer Solutions - Everyday Banking

Lloyds Banking Group

London, England

Customer Centric - Promoting value of Customer outcomes with team and peers and ensuring work efforts achieve these. Anticipating customers' needs and using customer insights to present targeted, integrated, and outcome-focused so...

2 months ago seen See more...

Head of Customer Service

Cca Recruitment Group

Kilmarnock, East Ayrshire

£55,000/annum DOE + bonus + benefits

Manage Team Leaders by setting objectives, creating, and maintaining development plans and monitoring performance against agreed targets and standards. Successful delivery of business objectives through KPI's. Completion of effect...

2 months ago seen See more...

Head of Customer Service

Spy Alarms

Kent, England

£45,000 - £50,000 per annum

Team Leadership: Day to day Leading and managing a select team of Service Managers, ensuring they are motivated, trained, and equipped to deliver exceptional service to customers. Setting Service Standards: Establishing and mainta...

2 months ago seen See more...

Head of Operations, Systems, Finance and People

Prospectus

London, England

£40,000 - £45,000 per year

Please note this is a part time role (3-4 days) being offered on a permanent basis.As the Senior IT Operations Officer, you will be the welcoming face for new team members, ensuring they're equipped and trained on systems for a se...

2 months ago seen See more...

Tusker Head of Customer Experience - Watford

Lloyds Banking Group

Watford Croxley Green Business Park, United Kingdom

Competitive

JOB TITLE: Head of Customer Experience. SALARY: 80,206-94,360. LOCATION(S): Watford. HOURS: Full-time. WORKING PATTERN: Our work style is hybrid, which involves spending at least two days, or 40% of your time, at our Watford sit...

2 months ago seen See more...

Head of Operations and Finance

Ribbons And Reeves

Islington, Shropshire

29 Days Annual Leave, Pension, Flexible Hours

Lead strategic and operational management across finance, procurement, IT, HR, and facilities. Enjoy a robust benefits package, including 29 days of annual leave plus bank holidays. Develop and implement strategic plans in collabo...

2 months ago seen See more...

Head of Customer Connections PCA and Savings - Everyday Banking

Lloyds Banking Group

London, Greater London

Competitive

Deliver the customer volume targets based on a deep understanding of Customer behaviours and drivers of Customer activity to improve customer conversion, funnel improvement, activation, engagement and retention. Deliver the commer...

2 months ago seen See more...

Head of Customer Solutions - Everyday Banking

Lloyds Banking Group

London, Greater London

Competitive

Customer Centric - Promoting value of Customer outcomes with team and peers and ensuring work efforts achieve these. Anticipating customers' needs and using customer insights to present targeted, integrated, and outcome-focused so...

2 months ago seen See more...

Head Of Operations

Srs Group Holdings Ltd

Glasgow, Glasgow City

£90,000 - £100,000/annum

Monitor production performance and continually look to improve KPIs. Develop and execute continual improvements across all operations. Be able to implement Process Improvement methodologies. Lead, develop and coach your teams. Con...

2 months ago seen See more...

Head Of Operations

Protea Recruitment Ltd

Edinburgh, City of Edinburgh

£75,000 - £85,000/annum

Experience in Chilled/ Frozen/ High-Care food production senior management is essential. HACCP, food safety and hygiene. Excellent analytical and problem-solving Skills. Have experience in driving change management and will be com...

2 months ago seen See more...

Head of Operations and Finance

Ribbons And Reeves

Hackney, Greater London

£69000 - £73000 per annum

Strategic and operational leadership. Finance, procurement, IT, HR, estates and facilities management, health, and safety, catering and governance, risk management and GDPR. Management of the academys business support functions....

2 months ago seen See more...

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