Help Desk Engineer jobs in England

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SERVICE DESK ENGINEERS – 1ST & 2ND LINE | AKKODIS

Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and...

CompanyAkkodis
AddressStaffordshire, England
CategoryCustomer Service
Job typePermanent
Date Posted 2 days ago See detail

Service Desk Engineers – 1st & 2nd Line | Akkodis

Akkodis

Staffordshire, England

Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and...

IT Service Desk Engineer

Hartleyco Ltd

London, England

£25,000 - £30,000/annum

Are you ready to join a rapidly growing Cloud Managed Service Provider that is becoming the most trusted IT partner in the UK? My client is dedicated to excellence and innovation, leveraging automation to deliver unparalleled serv...

IT Help Desk Administrator

Topyorkshire

Blythe Bridge, Staffordshire

A strong desire to learn and grow within the IT field. Proven customer service experience. Excellent communication skills, both telephone and face-to-face. Proficiency with MS Office and Windows Support, along with a basic underst...

IT Help Desk Administrator

Panelco

Blythe Bridge, Staffordshire

On Application

A strong desire to learn and grow within the IT field. Proven customer service experience. Excellent communication skills, both telephone and face-to-face. Proficiency with MS Office and Windows Support, along with a basic underst...

IT Help Desk Administrator

Panelco

Staffordshire, England

Competitive

A strong desire to learn and grow within the IT field. Proven customer service experience. Excellent communication skills, both telephone and face-to-face. Proficiency with MS Office and Windows Support, along with a basic underst...

IT Service Desk Engineer

Mecs Communications

Basingstoke, Hampshire

£30000 - £32000 per annum

Rate: 30000 - 32000 per annum. Location: Basingstoke, England. Type: Permanent. Industry: IT. Recruiter: mecs communications. Contact: MECS Communications Limited. Tel: 0203 929 3420. Email: to view click here Posted: 2024-06-25...

IT Help Desk Administrator

Talentspa Recuitment

Blythe Bridge, Staffordshire

£28,000 to £28,000 per annum

Acting as the primary contact for all support enquiries, you will handle a variety of technical issues and queries. Your responsibilities will include answering incoming Help Desk calls, logging issues and queries using a ticket s...

HR / Payroll Help desk Support

Hw Select Ltd

Cheshire, England

£25,000 per annum

Good customer service skills. HR or Payroll experience. Knowledge of HR or Payroll software applications. Good team working ability. To take and respond to calls from customers, and to promptly and accurately log each call and res...

Service Desk Engineer

Understanding Recruitment

Milton Keynes, Buckinghamshire

40000.00 - 48000.00 GBP Annual

A brand new and exciting role has arisen for a Service Desk Engineer to join a globally recognised sports team from their United Kingdom hub based from Milton Keynes. This is a brilliant opportunity for a Service Desk Engineer to...

Support Desk Engineer

Talent Uk

West Yorkshire, England

£23,500 - £27,500 per annum

Logging Support cases with the appropriate priority and category. Provide incident management appropriate to the priority of cases, with resolution of 1st and 2nd line support queries. Ensuring all SLAs are met within set paramet...

Service Desk Engineer - Contract

Ninetech

Lancashire, England

£200.00 - £250.00 per day

Provide first-line IT support (hardware, software, network). Respond to and resolve support tickets promptly. Troubleshoot and diagnose technical issues. Install, configure, and maintain systems and networks. Document and track su...

IT Support Desk Engineer

Technet It Recruitment Limited

West Yorkshire, England

£24,000 - £27,500 per annum

Logging support cases by category and priority. Resolving 1st and 2nd line support queries. Providing incident management to priority cases. Meeting SLAs within set times. Assisting installation engineers with pre/post-installatio...

German speaking IT Help Desk - 1st Line Support

The Language Business

South East

Handle customer requests from distributors, resellers and end users regarding technical issues and product questions. Technical requests are received in the form of email, Web Form, Live Chat, social media or from other department...

IT Support Desk Engineer

Technet It Recruitment

Huddersfield, West Yorkshire

£25K to £28K per Year

Logging support cases by category and priority Resolving 1st and 2nd line support queries Providing incident management to priority cases Meeting SLAs within set times Assisting installation engineers with pre/post-installation su...

Support Desk Engineer

The Jeya Group Ltd

South East

£28,000 - £35,000 per annum

Logging Support cases with the appropriate priority and category. Provide incident management appropriate to the priority of cases, with resolution of 1st and 2nd line support queries. Ensuring all SLAs are met within set paramet...

Service Desk Engineer Hybrid - Didsbury

Principal It

Lancashire, England

25000.00 - 28500.00 GBP Annual

Provide 1st level technical support for various IT incidents and requests. Handle queries raised either by phone, Teams, through the outsourced team or via our Service Desk portal. Monitor helpdesk queries and providing technical...

Service Desk Engineer

Xact Placements Ltd

Aldershot, Hampshire

£22,000-£26,000

1st& 2ndline IT support Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults Installing and configuring computer operating systems and ap...

Junior Service Desk Engineer

Xact Placements Ltd

Nottingham, Nottinghamshire

£23,000-£25,000

Provide 1st and 2nd line support, remote and on-site Diagnose and resolve software and hardware issues, including operating systems (Windows and Mac) and a wide range of software applications. Respond to every IT request within th...

Service Desk Engineer - Networking - Hybrid - London - £35,000

Ashdown Group

London, Greater London

£35,000

Please note this role is based in Central London (London Bridge) and offers hybrid working; 3 days per week in the office and 2 at home.This would suit a bright, motivated Service Desk Engineer with 1st/2nd Line MSP experience t...

Service Desk Engineer (Hybrid) - Didsbury

Principal It

Manchester, Greater Manchester

Competitive

Provide 1st level technical support for various IT incidents and requests. Handle queries raised either by phone, Teams, through the outsourced team or via our Service Desk portal. Monitor helpdesk queries and providing technical...

Service desk engineer

Hays Specialist Recruitment Limited

Dorset, England

£30,000 per annum

Incident & Request Management:Be the problem-solver, ensuring quick resolution of incidents and fulfilment of service requests. Knowledge & Asset Management:Keep the IT knowledge base and assets up-to-date and in check. Continual...

Help desk Administrator

Berry Recruitment

Horsham, West Sussex

Competitive

Speaking to customers via telephone, email, and company portal. Record and respond to compliments and complaints. Produce quotations. Chase approvals and arrange for work to be carried out via raising purchase orders to subcontrac...

Help Desk Coordinator

Career-Bridge Recruitment

Bristol, Bristol

£25,000 - £30,000/annum

Scheduling and planning of works. Liaising with users and vendors. Coordinating internal and external contractors through CMMS systems. Obtaining quotations for planned and reactive work. General day to day scheduling and coor...

IT Help Desk Manager

Andy File Associates Ltd

Sheffield, South Yorkshire

£40,000 - £45,000/annum

Lead, mentor, and manage a team of support professionals to ensure efficient ticket resolution and exceptional customer support. Bridge the gap between senior Technical Directors and the technical operations team, aligning technic...

1st Line / Help Desk Support Adviser

Brook Street

Warrington, Cheshire

£25,000/annum To be discussed

Our client has a fantastic approach to flexible working offering hybrid working with only two days at the Birchwood, Warrington office (Tues & Weds) Salary range: 25,000+ (dependant on experience)Free onsite parkingThe post holde...

Service Desk Engineer

Ser Limited

Birmingham, West Midlands

£27,000 - £30,000/annum

Answering incoming calls on the Service Desk. Providing telephone/remote assistance in resolving cases. Supporting in the areas of IT, Connectivity and UC. Pre-configuration of small projects. Ensuring customer is kept up to date...

Service Desk Engineers - 1st & 2nd Line

Akkodis

Stoke-on-Trent, Staffordshire

25000.00 - 35000.00 GBP Annual + bonus

Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and...

Help Desk Support Analyst - Reading based company

Claremont Consulting Ltd

Reading, Berkshire

£25,000 to £30,000 per annum

My client is looking to recruit a Help Desk Support person The role centres around supporting a state of the SAAS based system and the level of training on offer is very, very high To be considered for this role candidates simply...

Service Desk Engineer - 2nd Line

Tate

London, Greater London

£37,000 to £43,000 per year

Monitor, Categorise, set priority of incoming tickets (incident, problem, request). Manage your daily schedule by working through service dashboards and prioritising tickets. Event Monitoring and perform initial triage on Network,...

Internal Only - ICT Engineer - Service Desk

South Gloucestershire Council

Yate, Gloucestershire

Day to day, you will provide support and problem resolution to ensure that business application platforms are available and in line with Service Level Agreements. This will involve investigating and assisting with the analysis of...