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It Service Analyst jobs in England

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IT SERVICE ANALYST

Working to meet IT Service Desk Service Level Agreements and individual KPI's. Handling Incidents and Service Requests raised to the IT Service Desk via telephone, email and Self-Service. Recording accurate, detailed information a...

CompanySanderson
AddressLeicestershire, England
CategoryCustomer Service
Job typePermanent, full-time
Date Posted 2 weeks ago See detail

IT Service Analyst

Sanderson

Leicestershire, England

Working to meet IT Service Desk Service Level Agreements and individual KPI's. Handling Incidents and Service Requests raised to the IT Service Desk via telephone, email and Self-Service. Recording accurate, detailed information a...

2 weeks ago seen See more...

IT Service Desk Analyst

Carousel Consultancy Ltd

London, England

£35,000 - £40,000 per annum

Providing first level technical support to end users via phone, email and in person. Logging all support requests and incidents into the ticketing system. Diagnosing and resolving hardware, software and network issues by troublesh...

4 days ago seen See more...

IT Service Analyst

Reed Talent Solutions

Bedford, Greater Manchester

Acting as the first point of contact between the Pensions Dashboard Programme, clients, and the third party suppliers Service Management Teams. Triaging of enquires coming via the service management tool and ensuring they follow...

a month ago seen See more...

IT Service Desk Analyst

Poundland

West Midlands, England

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Provide courteous, professional, and efficient support to end-users, ensuring high levels of customer satisfaction...

5 days ago seen See more...

IT Service Desk Analyst

Carousel Consultancy

London, England

£35,000 - £40,000/annum + great benefits

Providing first level technical support to end users via phone, email and in person. Logging all support requests and incidents into the ticketing system. Diagnosing and resolving hardware, software and network issues by troublesh...

5 days ago seen See more...

IT Service Desk Analyst

Picture More

Hampshire, England

£30,000 - £35,000 per annum

Office 365. Microsoft Teams. Windows 10. Active Directory. Exchange. iManage. A minimum of 1 years IT Service Desk experience within a legal or professional services organisation. Excellent troubleshooting skills, with a demonstr...

5 days ago seen See more...

IT Service Desk Analyst Hybrid Working

Bdo Uk Llp

Liverpool, Merseyside

Competitive

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

6 days ago seen See more...

IT Service Desk Analyst Hybrid Working

Bdo Uk Llp

Merseyside, England

Competitive salary

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

a week ago seen See more...

IT Service Desk Analyst

Ninetech

West Midlands, England

£20,000 - £24,000 per annum

Provide 1st line technical support to clients via phone, email, and remote assistance tools. Log and prioritize incidents and service requests using our ticketing system. Troubleshoot and resolve hardware, software, and network is...

a week ago seen See more...

IT Service Desk Analyst

Ashdown Group

Norfolk, England

IT Support - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to 25,000 based on experience A lovely organisation based in Devon is looking for an IT Support Analyst. Day to d...

a week ago seen See more...

IT Service Desk Analyst - 6 months Fixed Term Contract

Care Uk Residential

Essex, England

Competitive salary

Under the guidance of the IT Service Desk Team Leader, ensure that all customers are provided with the level of help they require. Ensure that all Incident management procedures are adhered to. Carry out assigned project work. Ens...

a week ago seen See more...

IT Service Desk Analyst

Greencore

Chesterfield, Derbyshire

Working as part of a team, the IT Service Desk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these issues received by phone or via our support portal. Our busi...

2 weeks ago seen See more...

IT Service Desk Analyst

Omni Rms

Horsforth, West Yorkshire

£23,144 - £24,533/annum

Provide professional IT support and resolution services for campus and remote staff/students, following agreed processes and timelines. Identify, resolve, record, and prioritise incidents, problems, and service requests, minimizin...

2 weeks ago seen See more...

IT Service Desk Analyst

Michael Page

Birmingham, West Midlands

£22,500 - £27,500/annum Corporate Benefits

The client are one of Michael Page's long-standing partners within the Legal sector, and a global brand that are a true leader within their industry. You will be joining a business with a fantastic, award-winning reputation, known...

2 weeks ago seen See more...

It Service Desk Analyst

Blues Point

Ibstock, Leicestershire

£24,000 - £27,000/annum

Working to resolve 1st line support issues in a friendly and helpful manner, offering training and guidance if needed. Resolving IT incidents and service requests, prioritisation. Maintaining accurate records of IT incidents and s...

2 weeks ago seen See more...

IT Service Desk Analyst - MS365, Desktop, etc; Coalville (LE67)

Mills Goodwin Talent Network

Coalville, Leicestershire

GBP30-34k + c10% bonus, 15% Pension, 28 days hols etc

Supporting Microsoft Windows 10 or 11 in an enterprise environment. Administrating Microsoft Active Directory. Supporting Microsoft 365 Applications. Supporting remote connectivity/VPN & LAN/WAN technologies. Supporting HP hardwar...

2 weeks ago seen See more...

IT Service Centre Analyst

Henderson Scott

Coalville, Leicestershire

34000.00 GBP Annual

Supporting Microsoft Windows 10/11 in an enterprise environment. Administrating Microsoft Active Directory. Administrating Intune endpoint management. Administrating Microsoft Exchange. Supporting Microsoft 365 Applications. Suppo...

2 weeks ago seen See more...

IT Service Desk Analyst

The Guinness Partnership

Oldham, Greater Manchester

Up to £31539 per annum

Proven experience as a Service Desk Analyst or similar technical role. Excellent customer service skills. Working knowledge of Microsoft Windows operating systems and Microsoft Office applications. Working knowledge of end user ha...

2 weeks ago seen See more...

It Service Desk Analyst

Ignite Digital Search Limited

Bristol, Bristol

£25,000 - £30,000/annum 5% bonus, medical, pension

Record, diagnose, monitor, and resolve issues using a call management system. Focus on first-time resolution from call placement to resolution. Provide 1st/2nd Line application support for productivity tools and business applicati...

2 weeks ago seen See more...

IT Service Desk Analyst Apprentice

Back 2 Work Complete Training

Liverpool, Merseyside

£23,520/annum

A leading accountancy and business advisory firm is seeking a talented IT Service Desk Analyst Apprentice. Employees benefit from formal mentoring, coaching, and an agile working framework that fosters connectivity and collaborati...

2 weeks ago seen See more...

Apprentice IT Service Desk Analyst

Nationwide Platforms

Lutterworth, Leicestershire

£NEG Competitive Salary plus great benefits

We are looking for a Service Desk Analyst Apprentice to join our busy IT Department based in our Lutterworth Head Office.The Service Desk operates and maintains desktop, laptops, mobile phones, printers, and other IT related hardw...

2 weeks ago seen See more...

IT Service Desk Analyst

Granite Consulting

Bournemouth, Dorset

£26,000 - £30,000/annum + bonus

Incident management. Request management. Asset management. Knowledge management. Daily system checks. Active Directory. MS Exchange 2013. Office 365. Hardware troubleshooting. Windows. Network connectivity issues....

2 weeks ago seen See more...

1st/2nd Line IT Service Desk Analyst

Manpower Uk Ltd

Trafford Park, Greater Manchester

£26,000 - £27,500/annum

Trouble shooting, diagnosing and resolving (based on knowledge) application related technical issues. Being first point of contact via phone, email and customer portal. Managing customer liaison, proactive feedback and customer qu...

2 weeks ago seen See more...

IT Technician / Helpdesk Support Engineer / Service Desk Analyst

Awd Online

Lancashire, England

£28,000 per annum

Provide effective IT Helpdesk Support to clients through the use of IT support tickets. Work with other IT support colleagues to ensure all issues are resolved as fast and efficiently as possible in line with SLAs. Completes proac...

a week ago seen See more...

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

a month ago seen See more...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

a month ago seen See more...

IT Service Desk Analyst

Coyles

London, England

£23/hour

Ensure that incident requests are handled according to agreed procedures and, for unresolved incidents, provide an effective interface between users and service providers supplying all necessary diagnostic information. Register an...

2 months ago seen See more...

IT Service Desk Analyst

University Of Sheffield - Amrc

Rotherham, South Yorkshire

£23,700 to £25,138 per annum, with potential to progress £27,181 per annum through sustained exceptional contribution.

As IT Service Desk Analyst you will be at the forefront of helping staff from all areas, providing a positive and responsive first port of call for all things IT. As a highly visible member of our team, you will: Provide helpdesk...

2 months ago seen See more...

IT Service Desk Analyst

Tarmac Trading Limited

Solihull, West Midlands

£23,694 to £30,029 per year

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

2 months ago seen See more...

IT Service Support Analyst – 6 Months FTC

Affinity Water

Hatfield, South Yorkshire

Morning checks of critical systems, answering calls & logging Incidents and Service Requests using Service Now ITSM tool. Ensuring that all triaged incidents are accurate and has met the standards set for incident logging. Providi...

2 months ago seen See more...

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Top Jobs in England

Security Officer, Service Representative, Management Consultant, Customer Service Support, It Helpdesk Engineer, Sales Marketing Manager, Service Advisors, Finance Advisor, Customer Relations Manager, French Customer Service, Service Engineers, Technology Support Specialist, Real Estate Agent, Inbound Sales Consultant, Travel Customer Service,

What are the top cities in England open It Service Analyst jobs?

There are open It Service Analyst jobs in several cities including London, Birmingham,

What companies are hiring for It Service Analyst jobs in ?

The top companies hiring now for It Service Analyst jobs are eFinancialCareers, Reed Talent Solutions, Sanderson, Henderson Scott, The ONE Group Ltd, Eastlight Community Homes, MHA, The Money and Pensions Service,

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