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It Service Analyst jobs in West Midlands, England

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IT SERVICE DESK ANALYST

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

CompanyTarmac Trading Limited
AddressSolihull, West Midlands
CategoryCustomer Service
Salary£23,694 to £30,029 per year
Job typeFull time
Date Posted 8 hours ago See detail

IT Service Desk Analyst New

Tarmac Trading Limited

Solihull, West Midlands

£23,694 to £30,029 per year

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

8 hours ago seen See more...

IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

5 days ago seen See more...

Service Transition Analyst / Manager / Consultant New

Akkodis

West Midlands, England

£500.00 - £650.00 per day

Strong Service Transition. ITIL Certified. Experience on a Datacentre / Cloud / Azure Exit / Migration - programme involves moving to a multi supplier environment and insourcing/outsourcing. Defining Criteria for Midrange, Azure,...

just now seen See more...

Service Desk Analyst New

Adria Solutions

West Midlands, England

Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution....

22 hours ago seen See more...

Service Desk Analyst

Glide.uk

Birmingham, West Midlands

£24,500 a year

Acting as the first point of contact for Glide customers, responding positively, professionally and with empathy. Responding to customer incidents and requests, via telephone, email, live chat and social media, providing triage an...

yesterday seen See more...

IT Service Delivery Analyst

Poundland

West Midlands, England

Competitive salary

Contribute to the evolution of the Poundland IT strategy by sharing ideas, piloting new solutions, improving processes and educating colleagues from across the organisation. Assist the SDMs as a key point of contact for suppliers,...

4 weeks ago seen See more...

Tier 1 - IT Service Desk Analyst

Poundland

West Midlands, England

Competitive salary

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Perform initial triage on incidents by gathering relevant information, diagnosing problems, and resolving straight...

4 weeks ago seen See more...

IT Service Desk Analyst

West Brom

West Bromwich, West Midlands

£24,500 a year

Perform and undertake all aspects of support service (telephone calls, voicemails, call backs, email etc.) to ensure the successful resolution of issues.. Handling incoming calls and undertaking any relevant issue investigation en...

a month ago seen See more...

Service Desk Analyst

Pertemps Coventry

Meriden, West Midlands

£24,000 - 26,000 - Annum

We have an exciting opportunity for a 1st Line Analyst (Service Desk Analyst) to join our IT Service team in Meriden, CV7.In this role, you will be part of the team which is a single point of contact for all business users and the...

4 days ago seen See more...

Transitional Service Arrangement Analyst/ PMO

Pontoon

West Midlands, England

Salary negotiable

Location Hybrid Min 3 days Office Warwick Day Rate up to 600 Umbrella Duration 6 Months Description: Accountable for tracking the status, milestones and deliverables for all the TSA Services and portfolio delivery in order to pr...

6 days ago seen See more...

IT Systems Analyst

Reed

West Midlands, England

£40,000 - £50,000 per annum, inc benefits

Manage maintenance contract processes, including service invoices, purchase orders, and CRM platform usage. Lead a service team or customer support team, optimizing engineer site assignments to meet SLA commitments. Plan field ser...

7 days ago seen See more...

Senior IT Support Analyst

Picture More

West Midlands, England

£35,000 - £45,000 per annum

You will come from an experienced IT Support Analyst or a Senior Service Desk Analyst background. You will have experience of working in a law firm or similar professional services. You will have exceptional communications skills....

a week ago seen See more...

Junior IT Support analyst - Sutton Coldfield

Michael Page Technology

West Midlands, England

£18,000 - £23,000 per annum

Provide first-level contact and convey resolutions to user issues. Properly escalate unresolved queries to the next level of support. Document knowledge in the form of knowledge base tech notes and articles. Walk customers through...

a week ago seen See more...

IT Support Analyst

Ansaldo Nuclear Limited

Wolverhampton, West Midlands

Competitive

The ideal candidate should have a wide and varied skillset, be self-motivated, willing to learn, hardworking and efficient with excellent attention to detail. The IT Support Analyst will be the first point of contact for any IT re...

2 weeks ago seen See more...

On-Site IT Support Analyst

Mha

West Midlands, England

Salary negotiable

Focusing on your aligned region, offices, and customers to gain a deep understanding of their ways of working and ensuring that IT services deliver exceptional value. Support the delivery of an IT service that is reliable, resilie...

2 weeks ago seen See more...

Head of IT Service Management - UK-Wide

Circle Recruitment

West Midlands, England

£70,000 - £100,000 per annum

15+ years of broad experience in IT Service Management, Service architecture, service operations. Extensive experience in building out IT Service teams of 15+ people. Ideally, some government sector, Defence, Aerospace, Nuclear, a...

4 weeks ago seen See more...

IT Service Desk Technician Apprentice

Qa Ltd

West Midlands, England

£15,000 per annum

Initial contact point for customers seeking technical assistance via phone or email. Conduct remote troubleshooting using diagnostic techniques. Determine solutions based on customer-provided details. Represent support on the s...

2 months ago seen See more...

IT Service Operations Manager

Blues Point Ltd

West Midlands, England

£40,000 - £50,000 per annum

Experience with the following technologies: Supporting Windows architecture.Supporting LAN equipment.Supporting WAN Services (particularly SDWAN).Supporting Microsoft M365.Supporting Microsoft Azure. Supporting Windows architectur...

2 months ago seen See more...

IT Service Desk Apprentice

Qa Ltd

West Midlands, England

£15,000 per annum

Provide 1st line technical support, addressing queries promptly via phone, email, or in-person. Uphold high standards of customer service, adhering to service management principles. Ensure SLAs are met for responding to and reso...

2 months ago seen See more...

IT Service Desk Lead

West Brom

West Bromwich, West Midlands

Lead and develop the IT Service Desk team in line with industry best standards. Oversee and be actively involved in Incidents, Requests, Changes and Problems raised via the IT Service Desk, following up on any that need to be pro...

2 months ago seen See more...

ITIL Service Management Analyst

Morgan Hunt Recruitment

West Midlands, England

£40,000 - £40,001 per annum

Elevate problem management processes by leveraging our new ITSM toolset, ServiceNow, while serving as the liaison between internal resolver teams, external service providers, and end users for all IT Service Delivery matters. Enha...

4 weeks ago seen See more...

Service Desk Analyst

Compass

West Midlands, England

Competitive salary

Efficient processing of IT incidents and requests from initial logging through to resolution, in line with all internal processes and targets. Providing an excellent level of customer service whilst acting as a single point of con...

a month ago seen See more...

Customer Service/Software Support Analyst ??? Train into Tech Support

Smart Sourcer Ltd

Solihull, West Midlands

23000.00 - 25000.00 GBP Annual

1+ years experience in a Customer Service role (e.g. call centre, retail, helpdesk, customer success). Outstanding written and verbal communications skills. Strong problem solving and critical thinking skills. Keen interest in tec...

a month ago seen See more...

Senior Service Desk Analyst

National Express

West Midlands, England

We are looking to recruit for a Senior Service Desk Analyst to be based at the Walker Building in Birmingham. You will be working closely with the team manager on continuously improving the level of service provided. This is a fas...

a month ago seen See more...

IT SOx & Controls analyst

Michael Page Finance

West Midlands, England

£50,000 - £55,000 per annum

Identify opportunities to enhance IT controls efficiency and effectiveness. Work closely with the IT and finance teams to ensure SOx compliance. Manage and guide the controls implementation process. Conduct regular internal audits...

a month ago seen See more...

Service Delivery Manager - IT Security

Rexel

Birmingham, West Midlands

Primary accountability for the delivery of Rexel UK Cyber Security Services, ensuring all aspects of IT Security Governance are maintained to assure critical business operations and IT services for 2500 UK&I colleagues across c.30...

a month ago seen See more...

Service Desk Analyst

Hayley Group

Halesowen, West Midlands

Permanent, Full-time

Providing IT support via phone, face-to-face and electronic communications to ensure the successful resolution of issues. Handling incoming calls and undertaking any relevant issue investigation ensuring all key information is acc...

a month ago seen See more...

Service Now Software Analyst

Severn Trent

Coventry, West Midlands

£45,000 - £50,000 a year

Proactively engage in Customer Service Requests and ensure their resolution in coordination with the team. Maintain a stable and supported environment, applying patches and upgrades as required. Investigate Incidents within SLA a...

2 months ago seen See more...

Service Desk Analyst

Gsf Car Parts

Sutton Coldfield, West Midlands

Permanent, Full-time

Being the face of IT and responding to customer requests and issues in a timely and professional manner. Accurate registration, prioritisation, and classification, of all requests in the IT Service Desk, from multiple channels....

2 months ago seen See more...

Senior IT Support Technician - IT Services - 103368 - Grade 5

University Of Birmingham

Edgbaston, West Midlands

£28,397 - £30,210 a year

Responsibility for managing and supporting desktop resources (hardware and software) for users on campus, including for high profile academic and professional services staff. Administer and support EPOS devices, Chip & Pin devices...

2 months ago seen See more...

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People who searched for It Service Analyst jobs in West Midlands also searched for Assistant Service Manager, Customer Services, Customer Service Associate, It Customer Service, Customer Service Assistant, Customer Service Executive, Banking Customer Service, Account Management Analyst, Inbound Customer Service, It Account Manager, Senior Services Manager, Customer Service Consultant, Customer Service Manager, Customer Service Operations, Customer Service Officer, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in West Midlands

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