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It Service Management Analyst jobs

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IT SERVICE MANAGER

ABOUT US UCL is a world-leading teaching and research university, often ranked in the top ten in the world with an annual turnover of well over 1 billion. First degree or equivalent, preferably in a science or technology discipli...

CompanyUcl - It Services Group
AddressLondon, Greater London
CategoryIT
Salary£51,474 to £60,521
Job typeFull Time
Date Posted 2 months ago See detail

IT Service Manager

Ucl - It Services Group

London, Greater London

£51,474 to £60,521

ABOUT US UCL is a world-leading teaching and research university, often ranked in the top ten in the world with an annual turnover of well over 1 billion. First degree or equivalent, preferably in a science or technology discipli...

2 months ago seen See more...

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

4 weeks ago seen See more...

IT Service Desk Analyst | Auxilion

Auxilion

Yorkshire, United Kingdom

Logging, updating and resolving Incidents and Requests. Prioritising and monitoring IT issues, ensuring they are resolved within agreed SLAs. Diagnose and resolve IT issues, collaborating and elevating to 2nd line or other resolv...

4 weeks ago seen

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

a month ago seen See more...

Manage Service Analyst

Fpsg

East Lothian, Scotland

Support the internal software. Facilitating communication between data centres and customers. Coordinating with Managed Service, Technical Services, Internal Service Desk, Development, and Implementation teams through effective co...

a month ago seen See more...

Client Success Specialist IT Managed Services

Thames 360

Nottinghamshire, England

£30,000 - £45,000 per annum, OTE

This role focuses on fostering key client relationships, driving revenue growth, and ensuring overall satisfaction. Strategic Planning: Collaborate with cross-functional teams to align solutions with client needs and industry tren...

a month ago seen See more...

IT Service Desk Analyst

Coyles

London, England

£23/hour

Ensure that incident requests are handled according to agreed procedures and, for unresolved incidents, provide an effective interface between users and service providers supplying all necessary diagnostic information. Register an...

a month ago seen See more...

IT Service Desk Analyst

University Of Sheffield - Amrc

Rotherham, South Yorkshire

£23,700 to £25,138 per annum, with potential to progress £27,181 per annum through sustained exceptional contribution.

As IT Service Desk Analyst you will be at the forefront of helping staff from all areas, providing a positive and responsive first port of call for all things IT. As a highly visible member of our team, you will: Provide helpdesk...

a month ago seen See more...

IT Service Asset and Configuration Manager

London Gatwick Airport

Gatwick, Gloucestershire

£44,321 - £49,245 + £1,000 flex allowance, up to 15% bonus and benefits

Develop and implement IT SACM (Service Asset and Configuration Management) policies, procedures, and processes aligned with ITIL best practices. Front efforts to identify, record, and track configuration items (CIs) throughout the...

a month ago seen See more...

IT Technical Services Manager

Adria Solutions

South Yorkshire, England

Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes and manage SLAs and KPIs. Lead and mentored ateam and provided technical guidance. E...

a month ago seen See more...

IT Asset Management Analyst

Picture More

Lancashire, England

£150.00 - £250.00 per day

Conducting inventories and usage monitoring of all IT assets. Requesting quotes for hardware and software, and managing pricing approvals. Creating and updating Purchase Orders, ensuring timely delivery of goods. Managing vendor r...

a month ago seen See more...

IT Service Delivery Manager

Rebel Recruitment Limited

Pincock, Lancashire

£40,000 - £47,000/annum

This may be the role for you.Do you enjoy managing and mentoring staff, as well as having the capability to grow a team as the business requires? You will be managing a small team of 2 and can lead from the front and pitch in to h...

a month ago seen See more...

IT Service Desk Analyst

Tarmac Trading Limited

Solihull, West Midlands

£23,694 to £30,029 per year

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

a month ago seen See more...

IT Service Support Analyst – 6 Months FTC

Affinity Water

Hatfield, South Yorkshire

Morning checks of critical systems, answering calls & logging Incidents and Service Requests using Service Now ITSM tool. Ensuring that all triaged incidents are accurate and has met the standards set for incident logging. Providi...

a month ago seen See more...

Product Development Manager/Analyst Commercial - Financial Services

Meraki Talent Limited

Lanarkshire

Product Development Manager/Analyst (Commercial Financial Services)Excellent SalaryPermanentGlasgow (2/3 days per week from home)Posted Mon 13 May 24CVs ASAPStart date Jun Aug 24Meraki Talents Financial Services client is a...

2 months ago seen See more...

Product Development Manager/Analyst Commercial - Financial Services

Efinancialcareers

Lanarkshire

Competitive salary

Product Development Manager/Analyst (Commercial Financial Services)Excellent Salary Permanent Glasgow (2/3 days per week from home) Posted Mon 13 May 24 CVs ASAP Start date Jun Aug 24 Meraki Talents Financial Services clie...

2 months ago seen See more...

IT Service Desk Analyst

Cef - City Electrical Factors - It

County Durham

Salary negotiable

Act as the primary contact for IT-related incidents and service requests via various channels, including phone, email, and in-person, ensuring a prompt and efficient initial response. Log and track all incidents and service reques...

2 months ago seen See more...

IT Service Desk Analyst

Hays Specialist Recruitment Limited

Merseyside, England

£150.00 - £155.00 per day

A couple of years of experience working as an IT Service Desk Analyst,. Skills in using a ticketing system (for example ServiceNow or ZenDesk),. Excellent communication skills in order to support users both remotely and face-to-fa...

2 months ago seen See more...

Junior IT Service Desk Analyst

Refresco

Kegworth, Leicestershire

Junior IT Service Desk Analyst 8:30am - 5pm Monday Thursday, 8:30am - 4pm on FridaysWhats in it for you? Competitive pay and bonus structure Career progression An opportunity to start your c...

2 months ago seen See more...

IT Service Desk Manager - Hybrid

Robert Walters

Lancashire, England

£40,000 per annum

Manage a team of Service Desk analysts. Ensure customer satisfaction through effective problem management. Maintain efficient IT operations within the organisation. Develop and motivate the team to perform at their best. Engage wi...

2 months ago seen See more...

IT Service Desk Analyst - £27K

Robert Walters

Cheshire, England

£25,000 - £27,000 per annum

You will be responsible for assisting with 1st/2nd line helpdesk requests and device builds, providing support to head office and field based staff. You will be responsible for assisting with 1st/2nd line helpdesk requests and dev...

2 months ago seen See more...

IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

2 months ago seen See more...

Senior IT Service Desk Analyst - (7572)

Manchester Metropolitan University

Manchester All Saints Campus

Grade 5 (£26,444 to £28,759)

compassionate, empathetic, a good listener who strives for perfection not only in themselves but inspires it in the team around them. someone who can communicate clearly and confidently at all levels, building positive relationshi...

2 months ago seen See more...

IT Service Desk Analyst

Business Of Fashion

Bicester, Oxfordshire

Ensure that a high level of customer service is consistently delivered. Handle all IT queries made by Value Retail employees based in the village. Provide support and testing resource for IT related projects and office moves / re-...

2 months ago seen See more...

IT- On Site Services Analyst - Winsted MN

Tetra Pak

Winsted, MN, US

Service Operations: Handle incidents and requests as per defined processes and SLA. Ensuring that incident and request on the local site is handled according to defined processes and SLA. Reinstall and refresh computer clients as...

2 months ago seen See more...

IT Service Desk Analyst

Phs Group Limited

Caerphilly, Wales

£23,795.20 plus additional benefits

Youll be supporting our end users with service requests and incidents, either via telephone, email, or our call logging system. Youll look after queries relating to system software, applications and hardware. Youll follow the c...

2 months ago seen See more...

Key Management Services Analyst - PCI

Skillbase Consulting

Waterloo, Perth and Kinross

Start: ASAP. Duration: 1 Year +. Location: Waterloo, Belgium. Type: Contract. Industry: IT. Recruiter: Skillbase Consulting. Contact: Steve Seamons. Tel: 01322 316 231. Email: to view click here Posted: 2024-05-07 14:54:07 -. View...

2 months ago seen See more...

IT Service Desk Analyst

Phs Group Limited

Mid Glamorgan

Youll be supporting our end users with service requests and incidents, either via telephone, email, or our call logging system. Youll look after queries relating to system software, applications and hardware. Youll follow the c...

2 months ago seen See more...

IT Service & Support Analyst

Castle Employment

Malton, North Yorkshire

£26,000 - £28,000/annum plus benefits

Supporting operational technology across the business, including stock systems and machine software. Troubleshooting and resolving a range of IT issues quickly and efficiently, logging appropriate tickets. Aim to provide a first-t...

2 months ago seen See more...

IT Service Desk Analyst

Hott Source Limited

Surrey, England

Salary negotiable

Experience with Active Directory and Office 365. Windows 10/11 and supports of printers, PCs, desktops, and iPads. Familiarity with computer hardware, peripherals, and networking concepts. DNS, DHCP. Exceptional customer service a...

2 months ago seen See more...

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