It Service Desk jobs in England

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CUSTOMER SERVICE DESK MANAGER

Delivery of excellent Customer Service. Ensure effective scheduling of engineers in the field. Take ownership of escalated complaints. Improve customer loyalty and retention whilst ensuring all processes are followed correctly and...

CompanySpy Alarms
AddressKent, England
CategoryCustomer Service
Salary£33,000 - £35,000 per annum
Job typePermanent, full-time
Date Posted 2 weeks ago See detail

Customer Service Desk Manager

Spy Alarms

Kent, England

£33,000 - £35,000 per annum

Delivery of excellent Customer Service. Ensure effective scheduling of engineers in the field. Take ownership of escalated complaints. Improve customer loyalty and retention whilst ensuring all processes are followed correctly and...

Service Desk Administrator

Office Angels

Essex, England

£23,000 to £25,000

Duties Logging and managing all quote acceptances and uplift approvals, job costing, and ordering parts as required verifying any site survey, and contract documentation for appropriate definition and accuracy. Receiving and recor...

IT Service Asset and Configuration Manager

London Gatwick Airport

Gatwick, Gloucestershire

£44,321 - £49,245 + £1,000 flex allowance, up to 15% bonus and benefits

Develop and implement IT SACM (Service Asset and Configuration Management) policies, procedures, and processes aligned with ITIL best practices. Front efforts to identify, record, and track configuration items (CIs) throughout the...

IT Service Management Lead

Trust In Soda

South East

£500.00 - £600.00 per day

Oversee the management and enhancement of IT infrastructure, network systems, data centers, and application platforms. Work with leadership to ensure the application and support teams are developing, deploying, and managing softwa...

Service Desk Team Leader

Hays Specialist Recruitment

Bournemouth, Dorset

£40,000.0 per year

Competitive salary and bonus scheme. Company pension scheme. Life Assurance. Professional Subscriptions paid for. 24 days holiday (rising to 28) plus Bank Holidays. 2 fully paid volunteering days per year. Health benefits such as...

Service Desk Operator | 2gether Support Solutions

2Gether Support Solutions

Canterbury, Kent

Not specified

Helpdesk and Switchboard Operators are outgoing, customer focussed people that provide a critical service to all callers to 2Gether and the Trust (EKHUFT). They are part of a central point of contact that provides an efficient, ta...

Service Desk Team Leader

Leidos Innovations Uk Limited

Whiteley, Hampshire

You will need to demonstrate the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment in line with the Head of Customer Enablement, to promote these within the team.You will be a key point of contact for ini...

Service Desk Leader

Applause It

West Yorkshire, England

Microsoft Windows server (2012, 2016, 2019 and 2022. Windows 7/10 and Microsoft Office. Virtualisation troubleshooting (Hyper V). Cloud Services (Azure/RDS/Citrix. Networking, routing, and firewalls (Sophos). Wi-Fi Solutions (Ubiq...

2nd Line Service Desk Engineer

Searchability

West Midlands, England

Group Life Assurance (after 1 years' service). Employee Bonus Scheme. Health Cash Plan. Salary Exchange workplace pension employer 4% / employee minimum 5%. MyStaff Shop - Extensive Retailer Discounts and Wellbeing Centre. Access...

Helpdesk/Service Desk Engineer

Betechnology Group Limited

West Sussex, England

£28,000 - £30,000 per annum

This exciting opportunity involves a huge range of technical exposure whilst taking that next step in your IT career. Job Title: Helpdesk/Service Desk Engineer Salary: GBP 28,000 - 30,000 DOE Location: Office Based in Lancing (Mon...

Service Desk Engineer Hybrid

In Technology Group Limited

Somerset, England

30000.00 - 35000.00 GBP Annual

Highly Competitive Annual Salary (GBP30,000 - GBP35,000). Hybrid Working. Fast-Paced FinTech Startup. 30 Days Annual Leave. Bonas Scheme. Paid Training & Certifications. Sick Pay. Private Medical Care. Paid Gym Membership. 2 Years...

IT Service Delivery Manager

Rebel Recruitment Limited

Pincock, Lancashire

£40,000 - £47,000/annum

This may be the role for you.Do you enjoy managing and mentoring staff, as well as having the capability to grow a team as the business requires? You will be managing a small team of 2 and can lead from the front and pitch in to h...

IT Service Manager

Hays Specialist Recruitment

Sheffield, South Yorkshire

£50,000.0 to £55,000.0 per year

A strong understanding of operating in an ITIL environment with excellent networking experience alongside support for Microsoft solutions. Capable and hands-on experience with Cisco network deployments (CCNA/CCNP Desirable). Demon...

Service Desk Analyst 24x7 (Inside IR35)

La International

Havant, Hampshire

£25 - £30 per hour

Our Client are looking for a Service Desk Analyst to work on full time onsite on a busy 24x7 Service Desk. It will be 12 hour shifts, including nights, working on a rota system.Relevant expertise includes:- Experience working on a...

Service Desk Engineer – VOIP, Networks, Security  - London, Hybrid - £35,000

Ashdown Group

London, Greater London

£35,000

Service Desk Engineer VOIP, Networks, Security - London, Hybrid - 35,000A leading cloud communications, security and networks provider that delivers market leading solutions to mid-market customer are looking for a personable...

IT Service Support Analyst – 6 Months FTC

Affinity Water

Hatfield, South Yorkshire

Morning checks of critical systems, answering calls & logging Incidents and Service Requests using Service Now ITSM tool. Ensuring that all triaged incidents are accurate and has met the standards set for incident logging. Providi...

Service Desk Engineer - VOIP, Networks, Security?? - London, Hybrid -

Ashdown Group

London, England

30000.00 - 35000.00 GBP Annual

Service Desk Engineer - VOIP, Networks, Security - London, Hybrid - GBP35,000 A leading cloud communications, security and networks provider that delivers market leading solutions to mid-market customer are looking for a personabl...

Service Desk Analyst - up to GBP42,000 - Hybrid - Canary Wharf

Involved Solutions

London, England

37000.00 - 42000.00 GBP Annual

Office 365 - Word, Excel, PowerPoint, Exchange/ Outlook, SharePoint, Teams. Active Directory experience. Windows 10 experience. Experience working in professional services. Customer Service experience. Strong communication skill....

Junior Service Desk Analyst

Age Uk Group

London, England

£26,600 - £29,400 per annum

Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme. Excellent pension scheme, life assurance, health cashback plan and EAP. Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan. Tech...

Service Desk Manager

Focus Group Recruitment

Dorset, England

£45,000 - £50,000 per annum

Manage and lead a team of Service Desk technicians, providing guidance, training, and support as needed. Oversee the day-to-day operations of the Service Desk, including ticket management, escalation procedures, and performance mo...

Service Desk Analyst

Adria Solutions

West Midlands, England

Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution....

Service Desk Manager

Elevate Technology Group Ltd

Cheshire, England

£35,000 - £40,000 per annum

This pivotal role requires not only technical knowledge but also exceptional leadership skills to motivate and guide the Service Desk team in providing unparalleled support to clients. About You: Strong technical expertise in tro...

Service Desk Team Lead £45k DOE Bonus Stoke

Oscar Technology

Staffordshire, England

£35,000 - £45,000 per annum

ITIL. Strong Service Desk Experience (Management experience not essential but advantageous). Technical Knowledge In These Areas: VMware - vSphere, vSAN, vCenter.Windows Server.Office 365.Endpoint Management.General Networking - LA...

Bid Writer - IT Services

Penguin Recruitment Ltd

South East

£45,000 - £50,000 per annum

5+ years' experience working as a Bid Writer within the Information Technology market. Be security cleared or be eligible. IT Services sector beneficial and knowledge of framework agreements. Full Driving License. Up to 50,000 on...

Junior Service Desk Analyst

Age Uk

London, England

£26,600 - £29,400 a year

Strong interpersonal skills with an ability to communicate effectively. Competent presentation skills. Good organisational skills, analytical, time management, problem solving, prioritisation and planning skills. Computer literate...

Service Desk Apprentice

Adare Sec

Leicester, Leicestershire

Up to £23,000 a year

IT Support Technicians are responsible for setting up all hardware and ensuring said hardware is connected to the network, to include devices such as company laptops, tablets or mobile phones. It is the IT Support Technicians res...

Service Desk Analyst

Glide.uk

Birmingham, West Midlands

£24,500 a year

Acting as the first point of contact for Glide customers, responding positively, professionally and with empathy. Responding to customer incidents and requests, via telephone, email, live chat and social media, providing triage an...

Service Desk Team Lead

Dcs Associates

Chippenham, Wiltshire

£33,000 - £38,000 a year

Escalation from 1st/2nd Line Support. Managing ticket system (Jira). Ensuring training needs are identified and acted upon in a timely manner. Coaching and managing technicians (and apprentices). Delivering hands on technical supp...

Client Success Specialist IT Managed Services

Thames 360

Nottinghamshire, England

£30,000 - £45,000 per annum, OTE

This role focuses on fostering key client relationships, driving revenue growth, and ensuring overall satisfaction. Strategic Planning: Collaborate with cross-functional teams to align solutions with client needs and industry tren...

IT Disaster Recovery Coordinator - Financial Services

Efinancialcareers

East Sussex, England

Competitive salary

Proven experience in IT business continuity planning and management, with a minimum of 3-5 years in a similar role. In-depth understanding of IT systems, infrastructure, and cybersecurity. Familiarity with industry standards and f...