It Service Manager

Your new company
Working for a market leading group of companies with a strong focus on security across the globe. Providing sector specific technology to provide tailored solutions.
Your new role
Responsible for managing Networking, IT Infrastructure, Cloud solutions and delivering end-user support to a range of desktop, mobile and business software applications. Leading with your expert knowledge of support teams, including infrastructure engineers and service desk professionals to deliver excellent technical services. The position will take the lead in working with 3rd party vendors and the wider internal teams to support in consulting and the delivery of the company's IT strategy.
What you'll need to succeed

• A strong understanding of operating in an ITIL environment with excellent networking experience alongside support for Microsoft solutions.
• Capable and hands-on experience with Cisco network deployments (CCNA/CCNP Desirable)
• Demonstrable proficiency with Azure and On-Prem Infrastructure
• Experience with managing teams to ensure KPIs and SLAs are achieved & exceeded and to support their development.
• Able to share your expert knowledge with the wider team to develop an effective service.
• Firewall deployment, particularly across SD-WAN solutions.
• Strong understanding of Cybersecurity to maintain system integrity.
• Delivering end-user support to a range of desktop, mobile and business software applications.

What you'll get in return

• Salary of up to £55,000 DOE
• Elements of Hybrid with a 3 in 2 from home split
• Options for Flexible working hours provided Core hours are covered.
• Chance to improve your knowledge and personal development.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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