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Permanent It Service Desk jobs

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SERVICE DESK ENGINEERS – 1ST & 2ND LINE | AKKODIS

Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and...

CompanyAkkodis
AddressStaffordshire, England
CategoryCustomer Service
Job typePermanent
Date Posted 7 days ago See detail

Service Desk Engineers – 1st & 2nd Line | Akkodis

Akkodis

Staffordshire, England

Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and...

7 days ago seen See more...

IT Service Delivery Manager | BPM Tech

Bpm Tech

Not Specified, United Kingdom

Understand and monitor the health, performance, and availability of IT services, driving continuous service improvement. Manage service changes and introductions, optimizing delivery to minimize service interruptions. Coordinate m...

7 days ago seen

IT Service Management Coordinator

Skipton Building Society

Skipton, North Yorkshire

£28,553 to £28,553 per annum

We don't have shareholders; we're owned by our members.Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.Whatever...

7 days ago seen See more...

Head of IT Services

South Bank Colleges

London, England

£63,657 - £70,526 per annum

Responsible for the delivery of ahelpful, responsive, and courteous service to all SBC and SBA users by the ITService support team and to work in co-operation with all sections of the LSBUGroup IT in delivering excellent customer...

7 days ago seen See more...

IT Service Manager

Triumph Consultants Ltd

Blackpool, Lancashire

The role may occasionally require working evenings and weekends as needed.Key accountabilities:Proactive role using recognised Service Management processes, procedures and policies to resolve incidents, problems & issues and escal...

a week ago seen See more...

IT Service Delivery Manager

Salt Search

Somerset, England

£500 Per Day

Manage the successful delivery of one more complex technical IT implementations on time, to budget and quality, through appropriate adherence to technical and architectural standards, reporting to the Head of Digital Strategy & Tr...

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Service Desk Administrator

Uxbridge Employment Agency

Middlesex, England

£25,000 per annum

25 days holiday plus bank. 10% employer pension contribution. Private healthcare - Excess paid by employer. Death in service x 4. Annual salary reviews. 5% Annual bonus. Slight flexi working You can do 8.30am to 5pm or 9am to 5....

a week ago seen See more...

Service Desk Advisor

Hawk 3 Talent Solutions

England

£24,000 - £26,000 per annum

- To answer all incoming calls and process and update requests from our client base, internal personnel and suppliers via telephone, fax, e-mail or web. - To be proactive in chasing job closures for client sites and to close down...

a week ago seen See more...

Service Desk Analyst

Reed Technology

Newcastle upon Tyne, Tyne and Wear

On Application

IT First Line Service Desk AnalystLocation: NewcastleSalary: (phone number removed) on 4 off shift after 6 monthsType: Permanent/FulltimeOur client is one of the UK's leading providers of quality public transport.The Service Desk...

a week ago seen See more...

IT Service Delivery Manager

Bpm Tech

Lancashire, England

£47,500 - £52,000 per annum

Understand and monitor the health, performance, and availability of IT services, driving continuous service improvement. Manage service changes and introductions, optimizing delivery to minimize service interruptions. Coordinate m...

a week ago seen See more...

Service Desk Team Lead

Circle Recruitment

West Yorkshire, England

£30,000 - £47,000 per annum

Excellent 3rd Line IT Engineering experience. Fully proficient with VMWare/Hyper-V. Extensive Remote Desktop and Windows Server experience. Excellent networking experience (Firewalls, Routing, switching and Wi-Fi). Azure and Citri...

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IT Service Manager

Efinancialcareers

South East

Competitive salary

Ensure continuous service improvement initiation and track to completion - Identify areas of service improvement and remediation and work to shape the IT service improvement programme. Be the interface for escalations associated w...

a week ago seen

IT Services Business Development Manager - UK&I - Hybrid

Eximius Group

West Midlands, England

£70,000 - £160,000 per annum, OTE

You will be working as the sole sales person for the UK&I market reporting to the head of global growth and supported by a full professional services team when required. The client are in partnership with Genesys, SAS, SAP and man...

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Service Desk Engineer Hybrid - Didsbury

Principal It

Lancashire, England

25000.00 - 28500.00 GBP Annual

Provide 1st level technical support for various IT incidents and requests. Handle queries raised either by phone, Teams, through the outsourced team or via our Service Desk portal. Monitor helpdesk queries and providing technical...

a week ago seen See more...

IT Desk Support Specialist

Paragon Banking Group Plc

Solihull, West Midlands

Not Specified

Our customers include savers and businesses across the UK and, working together, we use our specialist expertise to help them achieve their ambitions and build a sustainable future. If youre an IT Desktop Support Specialist looki...

a week ago seen See more...

Internal Only - ICT Engineer - Service Desk

South Gloucestershire Council

Yate, Gloucestershire

Day to day, you will provide support and problem resolution to ensure that business application platforms are available and in line with Service Level Agreements. This will involve investigating and assisting with the analysis of...

a week ago seen See more...

Apprentice Service Desk Technician

Milton Keynes Council

Civic, United Kingdom

£23,151

Support the ICT service in providing first line IT support via phone, Self Service Portal, email, and walk-ups. Work towards providing technically accurate solutions to customers and a high first-line fix rate. Assist the ICT serv...

a week ago seen

Service Desk Engineer

Xact Placements Ltd

Aldershot, Hampshire

£22,000-£26,000

1st& 2ndline IT support Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults Installing and configuring computer operating systems and ap...

a week ago seen See more...

Junior Service Desk Engineer

Xact Placements Ltd

Nottingham, Nottinghamshire

£23,000-£25,000

Provide 1st and 2nd line support, remote and on-site Diagnose and resolve software and hardware issues, including operating systems (Windows and Mac) and a wide range of software applications. Respond to every IT request within th...

a week ago seen See more...

Service Desk Engineer - Networking - Hybrid - London - £35,000

Ashdown Group

London, Greater London

£35,000

Please note this role is based in Central London (London Bridge) and offers hybrid working; 3 days per week in the office and 2 at home.This would suit a bright, motivated Service Desk Engineer with 1st/2nd Line MSP experience t...

a week ago seen See more...

Service Desk Analyst

Michael Page Technology

Manchester, Greater Manchester

£27000 - £30000 per annum + 25 days holiday

Document first-time-fixes in the Knowledge Base for IT colleagues and create FAQ and self-help fixes and documentation for our user-base in a language they will understand. Where you are unable to address or fulfil an issue or req...

a week ago seen See more...

Apprentice Service Desk Analyst

Qa Ltd

Tyne And Wear

£14,000 per annum

Linux-based OS. Virtualisation, including KVM and Containers. Wired and Wireless networking on the Unifi platform. Virtual routers and firewalls. Network monitoring. Service Delivery Processes and Technical Resolutions. Hardware I...

2 weeks ago seen

Business Development Manager / BDM / IT Services / MSP

Awd Online

London, England

£150,000 per annum, OTE

Writing Proposals / presentations / RFPs /quotes 20%. Lead generation/development 40%. Internal activities 20% (working with operations on solutions, meetings, forecasting, updating CRM, etc.). Lead Generation - Follow up on warm...

2 weeks ago seen See more...

Service Desk Analyst - South Manchester

Circle Recruitment

Lancashire, England

Salary negotiable

Provide exceptional customer service to ensure satisfaction and exceed expectations. Handle incidents in accordance with SLAs and KPIs. Collaborate effectively within the team. Demonstrable experience in a fast-paced environment,...

2 weeks ago seen See more...

Service Desk Engineer (Hybrid) - Didsbury

Principal It

Manchester, Greater Manchester

Competitive

Provide 1st level technical support for various IT incidents and requests. Handle queries raised either by phone, Teams, through the outsourced team or via our Service Desk portal. Monitor helpdesk queries and providing technical...

2 weeks ago seen See more...

Head of IT Service Operations

Connells Group Hq

Bedfordshire, England

Competitive salary

Support the IT Service Director in delivering the Group IT and IT Service Delivery objectives. Champion Service First principals ensuring we always put the availability of service and our business needs first. Recruit and line man...

2 weeks ago seen See more...

IT Service Delivery Manager

Imperial Workforce

Cleveland, England

Competitive salary

Maintain high performing service support. Supervise the Service Desk to ensure Ownership of the Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, accurate reporting, meetin...

2 weeks ago seen See more...

Service desk engineer

Hays Specialist Recruitment Limited

Dorset, England

£30,000 per annum

Incident & Request Management:Be the problem-solver, ensuring quick resolution of incidents and fulfilment of service requests. Knowledge & Asset Management:Keep the IT knowledge base and assets up-to-date and in check. Continual...

2 weeks ago seen See more...

ICT Service Desk Agent

South Wales Police

Mid Glamorgan

£24,921 - £29,874 per annum

Respond promptly and professionally to technical support requests via the telephone, email, or face-to-face. Provide first level troubleshooting and problem-solving assistance to users experiencing technical issues. Diagnose and r...

2 weeks ago seen

IT Services Analyst Apprentice

Qa Ltd

Midlothian, Scotland

£21,901 per annum

Providing the customer interface to IT User Services via telephone and electronic communications. Contributing to handling incidents, problem records and service requests, proactively seeking resolutions for customers and dealing...

2 weeks ago seen See more...

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