Permanent Service Desk Manager jobs in West Midlands

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IT SERVICE DESK MANAGER

ITIL V4 certification. JIRA. 1+ years' experience as a Service Desk Manager. Strong knowledge of IT systems, Networks, and software applications. O365 products such as SharePoint and Teams....

CompanySpectrum It Recruitment
AddressStaffordshire, England
CategoryCustomer Service
Job typePermanent, full-time
Date Posted 6 days ago See detail

IT Service Desk Manager

Spectrum It Recruitment

Staffordshire, England

ITIL V4 certification. JIRA. 1+ years' experience as a Service Desk Manager. Strong knowledge of IT systems, Networks, and software applications. O365 products such as SharePoint and Teams....

IT Service Desk Manager

Spectrum It Recruitment

Stafford, Staffordshire

£37000 - £40000 per annum

ITIL V4 certification. JIRA. 1+ years' experience as a Service Desk Manager. Strong knowledge of IT systems, Networks, and software applications. O365 products such as SharePoint and Teams....

Senior Building Services Manager

Setsquare Recruitment

Bromsgrove, Worcestershire

£60,000 - £65,000/annum negotiable

Review the Tender Information including the Employer's Information Requirements and any existing Design Team appointments and determine the scope and extent of all remaining design work, prior to the Tender Start-up meeting. Verif...

Customer Service Manager

Pertemps Tamworth

Sutton Coldfield, West Midlands

Supervise, mentor. Manage team performance and provide regular feedback. Set clear objectives and goals for the Sales support team. Conduct regular performance reviews and identify areas for improvement. Handle escalated customer...

Agricultural Service Manager

Bennett & Game Recruitment

Herefordshire, England

Salary negotiable

Be responsible for the organising and managing of a team of skilled engineers working on Agricultural machinery. Coordinate with other departments to ensure parts availability and efficient time management. Manage and optimise cal...

Service Desk Engineers – 1st & 2nd Line | Akkodis

Akkodis

Staffordshire, England

Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and...

Customer Service Manager

24-7 Recruitment Services Ltd

West Midlands, England

£36,000 - £38,000 per annum

Managing and leading a team of phone-based Customer Service advisors. Dealing with escalations and customer complaints. Support with the recruitment process of the team. Manage the training and development of the team. Develop and...

Customer Service Manager - Collection

Echo

West Midlands, England

£30,000 per annum

Motivating and driving high performance within your team to meet and exceed our contractual debt targets. Day to day management of our inbound / outbound Collections team within our busy contact centre. Motivate and develop a team...

Regional Sexual Violence Services Manager

Black Country Women's Aid

West Midlands, England

£31,697 - £34,345 per annum

Our support is available whether the abuse was recent or years ago, and whether or not the client chooses to report what happened to the police. Job RoleJob Title: Regional Sexual Violence Services ManagerPositions available: 1 fu...

Assistant Guest Services Manager

Exclusive Hotels

Coventry, West Midlands

£27,350 to £27,350 per annum

In a NutshellWe are actively seeking an AssistantGuest ServicesManagerto join the team at Ansty Hall Hotel. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and pro...

Service Manager - Oxfordshire

Hireful

Oxford, Staffordshire

£36,000 per annum, plus £2,000 allowance for holding the CQC registration.

Annual Leave: 33 days (including 8 days statutory bank holidays). Training: Access to award winning training and development. Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial...

Hire Desk Manager

Speedy Services

Birmingham, West Midlands

£30,000 to £30,000 per annum

What youll need:Essential SkillsProven ability to motivate and manage a large team demonstrating influencing and persuasive skills, gaining buy in from stakeholdersDemonstrable strong coaching and development skillsPrevious manag...

IT Service Desk Supervisor

Imt Resourcing Solutions

Worcestershire, England

£25,826 - £35,000/annum

Supervise and provide direction, coaching, and training to IT Service Desk staff. Deputise for the IT Service Desk Team Leader as needed. Ensure all support requests are logged accurately and resolved within SLA timescales. Provid...

IT Service Desk Analyst

Poundland

West Midlands, England

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Provide courteous, professional, and efficient support to end-users, ensuring high levels of customer satisfaction...

Customer Service Manage

On Target Recruitment

West Midlands, England

UK manufacturer with award winning products used in the electrical market. . International distribution network across Europe and USA. . Stable team with growth potential. . Established company with industry leading brands. . Oppo...

Pensions Client Service Manager

Aon

West Midlands, England

Competitive salary

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Skills and experience that will lead to success Pensions experience or backgro...

Agricultural Service Manager

Bennett And Game Recruitment Ltd

Ross-on-Wye, Herefordshire

Be responsible for the organising and managing of a team of skilled engineers working on Agricultural machinery. Coordinate with other departments to ensure parts availability and efficient time management. Manage and optimise cal...

Service Manager

Cygnet

Stafford, Staffordshire

£41,000pa

Minimum 2 years managerial experience of leading a team. QCF Level 5. The ability to work as part of a team; lead by example, manage performance effectively and use own initiative. Experience of working to CQC guidelines, relevant...

Customer Service Manager

Safer Hand Solutions Ltd

Stoke-on-Trent, Staffordshire

On Application

Oversee operational management of Client Service Desk and Client Compliance operations to promote effective service delivery to achieve agreed performance SLA's. To work collaboratively with the Client Account Manager and Customer...

Customer service manager

Adecco

West Midlands, England

Salary negotiable

Our client, a successful organisation based near Sutton Coldfield, is seeking a motivated and dynamic Customer Service Manager to join their team on a full-time permanent basis. They are a company that values customer satisfaction...

Customer Service Manager

Dhl

Solihull, West Midlands

£38,000 a year

The Customer Service Manager is a pivotal position within the business and has significant communication and involvement with our customer and their suppliers to ensure customer satisfaction and KPI delivery. Reporting to the Seni...

Customer Service Manager

Pertemps Tamworth

West Midlands, England

£35,000 per annum

Supervise, mentor. Manage team performance and provide regular feedback. Set clear objectives and goals for the Sales support team. Conduct regular performance reviews and identify areas for improvement. Handle escalated customer...

Financial Services / Management Assessor

Km Education Recruitment Ltd

Staffordshire, England

£30,000 - £35,000 per annum

Train, assess and deliver full Apprenticeship Standards in Operations /DepartmentalManager atlevel 5 and Financial Services up to level 3.. Deliver fulltraining and support learners through their Functional Skills Mathsand E...

IT Service Desk Analyst

Ninetech

West Midlands, England

£20,000 - £24,000 per annum

Provide 1st line technical support to clients via phone, email, and remote assistance tools. Log and prioritize incidents and service requests using our ticketing system. Troubleshoot and resolve hardware, software, and network is...

Client Services Manager- Chartered Financial planning Firm

Njr Recruitment

Shrewsbury, Shropshire

35000.00 GBP Annual

Client Services Manager - Chartered Financial Planning Firm Locations: Shrewsbury/StaffordSalary: 25,000 - 35,000Our client, an 'Independent' firm of Chartered Financial Planners now requires an additional Administrator to join th...

Customer Service Manager

Vistry Group Plc

West Midlands, England

Competitive

ID:. Entity: Vistry. Region: Vistry Merseyside & Cheshire West. Department: Customer Service. Contract Type: Permanent - Full Time. Job Location: Developments across the region. Date Posted: 11.06.2024. Let's cut to the chase, wha...

Assistant Customer Service Manager

Kerry Collins Recruitment Ltd

West Midlands, England

£26,000 - £28,000 Annual

Calling candidates to discuss potential job opportunities. Writing and reviewing job adverts. Performing candidate searches and CV sifting. Building good candidate relationships. Assisting with candidate payroll queries. Liaising...

Customer Service Manager

Office Angels

Staffordshire, England

£33,000 - £37,000 Annual

Lead and oversee all aspects of the daily operations of the Member Services department. Manage and coach a small team of dedicated Member Service personnel. Provide outstanding member support through various channels, including em...

Service Manager

Osprey Engineering Solutions

Rugby, Warwickshire

£50,000 - £55,000/annum Hybrid

Develop and implement service strategies, policies, and procedures to meet customer needs and business objectives. Establish service standards and performance metrics, and monitor team performance against targets, taking correctiv...

Assistant Team Manager- Young People Services

Horizon Care And Education

Birmingham, West Midlands

£28,000/annum

Real Living Wage employer. Competitive pay rates. Christmas bonus. Blue Light Card. Colleague referral scheme with cash rewards - earn up to 2500 per referral!*. Financial wellbeing service. Life Assurance. Option to buy and sell...