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SENIOR COMPLAINTS HANDLER / SENIOR ENGAGEMENT & INSIGHT OFFICER

Handling all complaints from receipt to resolution including liaising with customers, diagnosing, logging, monitoring, responding to and quality checking. Investigate and gather case files for Housing Ombudsman enquiries. Co-ordin...

CompanyNetworx Recruitment
AddressHemel Hempstead, Hertfordshire
CategoryCustomer Service
Salary£37,742.00 Per Annum Plus Benefits
Job typeFull Time
Date Posted a month ago See detail

Senior Complaints Handler / Senior Engagement & Insight Officer

Networx Recruitment

Hemel Hempstead, Hertfordshire

£37,742.00 Per Annum Plus Benefits

Handling all complaints from receipt to resolution including liaising with customers, diagnosing, logging, monitoring, responding to and quality checking. Investigate and gather case files for Housing Ombudsman enquiries. Co-ordin...

a month ago seen See more...

Complaints Handler / Customer Engagement & Insight Officer

Networx Recruitment

Hemel Hempstead, Hertfordshire

Up to £35,212 Per Annum Plus Benefits

Quality check responses before they go out to ensure consistency and in line with Thrives complaints policy. Identify improvements and lessons learned from feedback and monitor delivery. Scrutinise and summarise customer feedback...

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Revenues Officer - remote

Pertemps

London, England

£25 Per Hour

Maintain and assist in the development and maintenance of an excellent quality service to the public for council tax, keeping up to date and accurate council tax records, identifying necessary changes to accounts and ensuring they...

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Chief Information Security Officer (remote)

Stuart-Harris Recruitment Consultancy

Leeds, West Yorkshire

We are working with an established and expanding Software as a Service (SaaS)business and are looking to recruit a Chief Information Security Officer.A permanent full time role, this is a role whereby you can be based on a remote...

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Payroll Officer - Remote - Up to £28,000pa

H9 Technical

Liverpool, Merseyside

£28,000/annum

Administer the payment of employee salaries through Payroll System, collating and inputting all relevant information for the monthly payroll cycle including new starters, leavers, contract changes, sickness absence payments, mater...

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Tutor Support / Office Administrator (Remote, Manchester-based)

Bright Heart Education

Manchester, Greater Manchester

£22,000 - £23,000 a year

Handling calls and enquiries from tutors as an initial point of contact. Reviewing tutoring applications and arranging and conducting screening calls with shortlisted tutors. Working with the tutor manager to assist with tutor onb...

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Payroll Officer - Remote - Up to £28,000pa

H9 Human Resources

Merseyside, England

£28,000 per annum

Administer the payment of employee salaries through Payroll System, collating and inputting all relevant information for the monthly payroll cycle including new starters, leavers, contract changes, sickness absence payments, mater...

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Senior Community Engagement and Research Officer

Wyre Borough Council

Civic Centre

£37,336 - £40,221 (pro rata)

You will need to be a good negotiator, being able to influence and build constructive relationships with a wide range of key stakeholders including members of the public, local organisations, colleagues and elected members.The rol...

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Customer Service Advisor-Fashion Head Office(Part-time- Remote)

Quest Search And Selection Ltd

South East

To deliver exceptional Customer Service across various channels: phone, email, and live chat. Cultivate relationships with customers, offering effective solutions to their inquiries. Demonstrate confidence in navigating the websit...

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Engagement and Communications Officer - Scotland Rainforest

The Woodland Trust

Remote

£37,000 - £43,000 per year

The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees. They will oversee delivery of specific activities ensuring target...

2 months ago seen See more...

Account Manager - Oxford office/Hybrid/Remote working

Chase

Oxfordshire, England

Competitive Salary and Bonus

Generate draft content of project materials, as appropriate to role and project, for review by MW, SA and/or Director. Build strong effective relationships with the clients and external thought leaders. Ensure client and internal...

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Engagement and Communications Officer - Scotland Rainforest

The Woodland Trust

West Coast of Scotland

£28,000 - £30,500 Per Annum

This involves working with communities, organisations and specialists to a) raise awareness of Scotlands rainforest, b) facilitate volunteering, on-the-job training and the sharing of learning about how to restore it, and c) insp...

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Policy Officer – Hybrid or Full Remote Working – Healthcare / Charity

Resources Group

Remote

Up to £43,615 + Benefits

An understanding of health and social care policy and of how policy decisions are influenced and made. Knowledge and experience of research and analysis relevant to health policy. This might include synthesising different kinds of...

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Account Manager - Oxford office/Hybrid/Remote working

Pharmiweb

Homeworking

Competitive

Generate draft content of project materials, as appropriate to role and project, for review by MW, SA and/or Director. Build strong effective relationships with the clients and external thought leaders. Ensure client and internal...

2 months ago seen See more...

Senior Public Affairs, Engagement and Events Officer

Michael Page Policy

West Yorkshire, England

£38,500 - £45,500 per annum

Communicating and influencing: Communicate purpose and direction with clarity, integrity and enthusiasm. Respect the needs, responses, and opinions of others. Delivering at pace: Take responsibility for delivering timely and quali...

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Engagement and Feedback Officer

Derby City Council

Derby, Derbyshire

£34,834 - £36,648 a year

The role will work with a variety of teams and come across different challenges daily so you will need to be self-motivated, enthusiastic and competent with a range of engagement techniques.The post holder will support the Complai...

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GMP Validation Officer (Remote)

Cy Partners

Peterborough, Cambridgeshire

£26,000 - £30,000/annum

Degree level or equivalent qualifications in applied biology or biochemical/biomedical engineering. Good understanding of research & pharmaceutical manufacturing regulations. Experience in the Validation of Systems, equipment and...

2 months ago seen See more...

Remote Producer Certification Officer

Produce People Recruitment Limited

Shrewsbury, Shropshire

Competitive

A qualification in agriculture or horticulture. A minimum of 5 years practical agricultural or horticultural experience. A minimum of 5 years experience working in an aligned/allied industry. Assessment of Inspection reports. Issu...

2 months ago seen See more...

Youth Engagement Project Support Officer

South Downs National Park Authority

Midhurst, West Sussex

£16,636 - £17,968 pa (£27,980 - £30,220 FTE)

Flexible working Local government pension scheme Healthcare - includes cash plan, counselling and wellbeing discounts Access to Health and Wellbeing portal and webinars 27 days annual leave, increasing to 30 days, plus bank holid...

2 months ago seen See more...

Community Development Officer – Remote working | Office Angels

Office Angels

Warwickshire, England

Provide input into developing new savings and loan products that are attractive to individuals, organisations, or businesses, meeting current market demand whilst being sustainable and affordable to the client. Assist with data ma...

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Student Engagement & Marketing Officer

Into University Partnerships

Stirlingshire, Scotland

£27,000 - £31,000 a year

Develop and execute a comprehensive marketing and communications plan aligned with recruitment priorities. Curate a quarterly content calendar to drive student recruitment and support central and regional initiatives. Manage INTO...

2 months ago seen See more...

Engagement Wildfire Officer

Web Recruit Ltd

Longdendale

£24,702 to £25,979 per year

Wildfire Engagement OfficerMottram in Longdendale, Greater Manchester24,702 to 25,979 per annumThe RoleWe are looking for a Wildfire Engagement Officer to help us work in partnership with United Utilities, engaging with visitors...

2 months ago seen See more...

Global Customer Engagement & Lab Experience Specialist (Remote)

Perkinelmer

Seer Green United Kingdom | Cambridge United Kingdom | Hägersten-Liljeholmen Sweden

Develop and lead an ongoing Strategic Customer Experience program and Stakeholder Engagement/Customer Relationship Plan for the operations across account. Develop, deliver and review the most appropriate Customer Satisfaction Perf...

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Community Engagement and Exhibitions Officer

Oxford City Council

South East

£30k-£40k (pro-rata)

The Museum of Oxford opened brand new National Lottery funded galleries and learning spaces in October 2021, and our communities' voices are integral to the stories we share. This is an exciting opportunity to join our team, playi...

2 months ago seen See more...

Engineering Commercial Support Officer- Remote

Pertemps Tamworth

Warwick, Warwickshire

£15 - £18 Hourly

Back office admin. Organise events. Team communications. Dealing with freedom of information acts admin. Commercial support to be given to the engineers. Standing orders. Manage the time keeping system. You will also ensure that f...

2 months ago seen See more...

EDI, Engagement and Wellbeing Officer

Unison

London, Greater London

£49,278 per annum plus £6,652 London Weighting Allowance

JOB SUMMARYThe primary responsibility will be to develop, implement, and monitor EDI initiatives, measure engagement, and consider measures to improve it, and ensure the overall wellbeing of employees to create a positive and incl...

2 months ago seen See more...

Engagement & Participation Officer

North Northamptonshire Council

Kettering, Northamptonshire

£35,745 - £38,223

a competitive salary. a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection. opportunities to develop your skills, knowledge and potential in a larg...

2 months ago seen See more...

Equality, Diversity & Inclusion (EDI) and Engagement and Wellbeing Officer

Unison

London, England

£49,278 per annum plus £6,652 London Weighting Allowance

Shape and implement our EDI, Engagement and Wellbeing initiatives in line with our HR strategy. Establish a full programme of staff networks that amplify underrepresented voices to ensure that equality forms a more enhanced part i...

2 months ago seen See more...

Sports Experience Officer (Events & Engagement)

University Of Leicester

Leicester, Leicestershire

Grade 5 - £25,138 to £29,605 per annum (pro rata if part-time)

In this role, you will take responsibility for the creation, implementation, and monitoring of marketing and social media campaigns with a student focus, aimed at raising the profile of Sport & Active Life. Facilitating training s...

2 months ago seen See more...

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