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Senior Customer Service jobs in West Midlands, England

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CUSTOMER SERVICES MANAGER

Leading and managing a team of Customer Service Advisors. Recruit, train, and supervise customer service representatives. Set performance standards and evaluate team members performance. Develop and implement customer service pol...

CompanyElite Personnel
AddressBirmingham, West Midlands
CategoryBanking
Job typePermanent
Date Posted 2 weeks ago See detail

Customer Services Manager

Elite Personnel

Birmingham, West Midlands

Leading and managing a team of Customer Service Advisors. Recruit, train, and supervise customer service representatives. Set performance standards and evaluate team members performance. Develop and implement customer service pol...

2 weeks ago seen See more...

Customer Service Co-ordinator

Lovell

Bartley Green, West Midlands

Holidays - 26 days. Life Assurance. Pension. Private medical insurance. Ability to purchase additional holiday. Access to discount portal. Cycle to Work scheme and the Lovell Way to EV. Digital GP. Employee assistance programme. S...

2 weeks ago seen See more...

Customer Service Officer

Red Snapper Recruitment Limited

Birmingham, West Midlands

£22,950/annum

Previous experience of a customer facing role, delivering excellent Customer Service within a Housing Sector environment. Effective communication skills, both written and verbal. Able to work collaboratively and flexibly in a fast...

2 weeks ago seen See more...

Training & Quality Manager - Customer Service

Echo

Walsall, West Midlands

£35,000/annum

Design and delivery of training material across the operation which incorporate a blended learning approach. Analysis of customer led metrics to identify improvements in the training cycle and improve results. Line management resp...

3 weeks ago seen See more...

Customer Service Advisor

Rapier

Birmingham, West Midlands

£23,795/annum

Free parking along with free tea and coffee. Team building exercises and events such as summer BBQ / sports day organisedby the office social committee. Immediate start, ongoing work and potential progression within a global log...

3 weeks ago seen See more...

Customer Service Administrator

Daniel - Scott Recruitment

Halesowen, West Midlands

£26,000 - £27,000/annum

We are seeking a skilled Administrator to join our client's team in managing office operations efficiently. The ideal candidate will be proficient in various administrative tasks and possess strong organisational abilities.Duties:...

3 weeks ago seen See more...

Senior Building Services Manager

Romans Recruitment Group Ltd

Birmingham, West Midlands

£60,000 - £65,000/annum

Job Title: Senior Building Services ManagerPosition: Permanent.Area: BirminghamSalary: 60,000k - 65,000k plus benefits.RIBA (Mechanical, Electrical and Public Health Systems)I am looking to speak to Senior Building Services Mana...

2 weeks ago seen See more...

Customer Service Manager – Collection

Echo

Walsall, West Midlands

£30,000/annum

Motivating and driving high performance within your team to meet and exceed our contractual debt targets. Day to day management of our inbound / outbound Collections team within our busy contact centre. Motivate and develop a team...

3 weeks ago seen See more...

Customer Service Agent

Pertemps Rugby

Coventry, West Midlands

£12.50/hour

Investigating and resolving customer complaints. Escalating enquiries to the appropriate teams when necessary. Handling all incoming customer enquiries. Maintaining an accurate customer performance management database. Handling al...

3 weeks ago seen See more...

Customer Service Advisor

Alma Personnel

Walsall, West Midlands

£23,000 - £24,000/annum

Answering customer calls and emails, promptly and professionally. Updating customers regarding their orders. Produce quotes. Process customer orders. Ensuring data is entered accurately. Maintaining a high level of organisation an...

3 weeks ago seen See more...

Customer Service Representative

Pertemps Redditch Commercial

Solihull, West Midlands

£11.44/hour

My client is a growing logistics company who are currently looking for x3 Customer Service Representatives to join their team. As a Customer Service Representative, youll play a crucial role in ensuring our customers have a posit...

3 weeks ago seen See more...

Customer Service Executive

Glue Resourcing

Whitley, West Midlands

£30,000/annum

Taking inbound calls, maximising, and recognising the potential of each call whilst servicing the customer's needs. Achieve set sales and service KPIs. Follow up on sample requests and other sales opportunities by telephone. Setti...

3 weeks ago seen See more...

Customer Service Administration

S Guest Consultancy Services Ltd

Wolverhampton, West Midlands

£23,000 - £26,000/annum

We are currently looking for an experienced Customer Service Administrator to work for a social housing provider, based in the Wolverhampton area.The role will involve liaising with tenants, booking in surveyors to visit their pro...

3 weeks ago seen See more...

Customer Service Advisor

Office Angels

Solihull, West Midlands

£25,000 - £30,000/annum

25 days of holidays to relax and recharge . Company bonus to reward your hard work . Hybrid working arrangements for flexibility . Pension contribution matching to secure your future . Health insurance to keep you feeling yo...

3 weeks ago seen See more...

Customer Service Advisor

The Job People

Coventry, West Midlands

£22,790/annum Pay increases & company perks

To ensure all customer enquiries via any method, are answered in full within a KPI timeframe, with the aim of first contact resolution. To process orders onto our system and send order confirmations within KPI timeframe with a 'ri...

3 weeks ago seen See more...

Delivery / Customer Service Operative

365 People

Wednesbury, West Midlands

£11.44/hour

Assist in loading and unloading goods from the delivery vehicle. Ensure items are handled safely and securely to prevent damage. Provide friendly and professional service to customers during deliveries. Communicate effectively wit...

3 weeks ago seen See more...

Customer Service Advisor

Hartshorne Group

Tyburn, West Midlands

Customer Service AdvisorBirmingham DepotAre you looking to join a business with good employment prospects, where you can progress, develop and make a difference to your career, then Hartshorne could be for you.The Hartshorne Grou...

3 weeks ago seen See more...

Customer Services Manager / Client Relationship Manager

Pace Recruitment

Walsall, West Midlands

£60,000 - £75,000/annum + Bonus + Perks + Progression

Ensure an exceptional client journey for ultra-high net worth individuals. Operate independently of operations and sales teams to maintain client focus. Keep operations and sales teams accountable to clients. Manage high-pressure...

3 weeks ago seen See more...

Business Development & Customer Service Specialist

365 People

Tipton, West Midlands

£24 - £26/annum

Business Development: Identify and pursue new business opportunities within the pharmaceutical sector. Develop and implement strategic plans to grow client base. Conduct market research to stay updated on industry trends and compe...

3 weeks ago seen See more...

Senior Customer Administrator

Rose & Young Recruitment Ltd

West Bromwich, West Midlands

£26,000 - £27,000/annum OTE £37,000

Liaising within construction site managers regarding order for delivery i.e. staircases for specific plots. Working with internal departments Customer Services (part of the same office) they actually process the orders and trans...

3 weeks ago seen See more...

Contract Senior Mechanical Design Engineer - Building Services

Energi People

Solihull, West Midlands

£40 - £45/hour

Projects - Spread across residential & care homes, commercial & industry, education, leisure & retail and health. Contract Length - 6 months. Location - Solihull, though can also be based out of the Leeds office, this role has the...

2 weeks ago seen See more...

Customer Service Co-ordinator

Alma Personnel

Birmingham, West Midlands

Competitive

Assist in organising and co-ordinating the direct maintenance operatives. Liaise with customers on the reporting of issues and any maintenance required. Work closely with external contractors. Ensure customers experience a smooth...

a month ago seen See more...

Customer Service Advisor

Plum Personnel

West Midlands, England

Competitive

We are currently recruiting for a Customer Service professional to join our well-established, successful and expanding family business based in a rural location, therefore own transport is essential.They are seeking exceptional pe...

a month ago seen See more...

Customer Service Representative

Undisclosed Company

Coventry, West Midlands

£13.50 - £14.69 per hour

The Customer Account Representative is responsible for receiving, reviewing, and entering purchase orders into the enterprise resource planning (ERP) system. Raising quotes and customer documentation, prioritizing workload to ensu...

a month ago seen See more...

Polish or Ukrainian Speaking Customer Service Advisor

Office Angels

Solihull, West Midlands

£25,000 - £30,000/annum

25 days of holidays to relax and recharge . Company bonus to reward your hard work . Hybrid working arrangements for flexibility . Pension contribution matching to secure your future . Health insurance to keep you feeling yo...

a month ago seen See more...

Customer Service Advisor

Interaction Recruitment

Birmingham, West Midlands

£11.64 - £12/hour

General Administration. Data Inputting. Speaking to customers on the phone and passing them through to different departments. General filling and photocopying. Answering incoming telephone calls. Monday to Friday. 0900 - 1600....

a month ago seen See more...

Customer Service Administrator

Randstad Perm Professionals

Birmingham, West Midlands

£23,000 - £24,000/annum

23,000 - 24,000 (+ annual bonus). 15 minutes walk from City Centre (towards Aston & JQ). 20 days hol + BH (Christmas shutdown). Parking on-site. Mon - Fri 09:00 AM - 17:00 PM. Sales order processing. Provide end to end sales sup...

a month ago seen See more...

Customer Services Technology Administrator

Aston Carter

Solihull, West Midlands

If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://(url removed)/en-gb/privacy-notices. To access our Online Privacy Notice, which explains what informat...

a month ago seen See more...

Customer Service Analyst

Entech Technical Solutions Limited

Solihull, West Midlands

£13 - £17/hour

Salesforce Exp. Good Excel, data corroboration skills. Power BI experience....

a month ago seen See more...

Customer Service Advisor (Construction)

Ernest Gordon Recruitment Limited

Birmingham, West Midlands

£25,000 - £26,000/annum + Training + Progression + Benefits

Dealing with all sales enquiries and being an internal point of contact for customers. Chasing overdue orders, quotations and monitoring ongoing projects. Maintaining client files and ensuring accounts are nurtured with outbound w...

a month ago seen See more...

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What should I search to find Senior Customer Service jobs in West Midlands?

People who searched for Senior Customer Service jobs in West Midlands also searched for Assistant Service Manager, Customer Services, Customer Service Associate, It Customer Service, Customer Service Assistant, Customer Service Executive, Banking Customer Service, Inbound Customer Service, Senior, Senior Marketing Manager, Senior Services Manager, Customer Service Consultant, Customer Service Manager, Customer Service Operations, Customer Service Officer, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in West Midlands

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