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Service Assurance Analyst jobs in North West

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SERVICE ASSURANCE ANALYST

Coordinating all Service Design and Transition activities, ensuring adherence to the organisation's IT Services Strategy. Collaborating closely with Project Teams, Workstream Leads, and the Service Assurance Management Teams to ca...

CompanyAdecco
AddressManchester, Greater Manchester
CategoryIT
Salary£70,000 - £75,000/annum
Job typeContract
Date Posted 2 weeks ago See detail

Service Assurance Analyst

Adecco

Manchester, Greater Manchester

£70,000 - £75,000/annum

Coordinating all Service Design and Transition activities, ensuring adherence to the organisation's IT Services Strategy. Collaborating closely with Project Teams, Workstream Leads, and the Service Assurance Management Teams to ca...

2 weeks ago seen See more...

Service Assurance Analyst

Jumar Solutions

Manchester, Greater Manchester

Proven experience of coordinating/managing Service Design and Service Transition activities for new and changed services. Experience of collaborating with multiple stakeholders to successfully onboard all new and changed solutions...

3 weeks ago seen See more...

Service Desk Analyst New

Michael Page Technology

Manchester, Greater Manchester

£27000 - £30000 per annum + 25 days holiday

Document first-time-fixes in the Knowledge Base for IT colleagues and create FAQ and self-help fixes and documentation for our user-base in a language they will understand. Where you are unable to address or fulfil an issue or req...

just now seen See more...

Assurance Operations - Security Analyst (IC3) New

Oracle

Reading, Berkshire

Monitor incoming event queues using security management tools. Identify, categorize, prioritize, and investigate correlated events. Perform investigation and triage of events and incidents and escalate according to SOPs. Communica...

just now seen See more...

Assurance Operations - Security Analyst (IC3) New

Oracle

Reading, Berkshire

Competitive salary

Monitor incoming event queues using security management tools. Identify, categorize, prioritize, and investigate correlated events. Perform investigation and triage of events and incidents and escalate according to SOPs. Communica...

just now seen See more...

IT Service Desk Analyst Hybrid Working New

Bdo Uk Llp

Liverpool, Merseyside

Competitive

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

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Risk & Assurance Analyst

Awe

Reading, Berkshire

Competitive

Maintaining reporting for the Corporate Assurance function, applying the standards, processes, and metrics required, to inform appropriate decision making. Collaborating with stakeholders, including other assurance providers to de...

3 days ago seen See more...

IT Service Desk Analyst Hybrid Working

Bdo Uk Llp

Merseyside, England

Competitive salary

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

3 days ago seen See more...

Service Desk Analyst - South Manchester

Circle Recruitment

Lancashire, England

Salary negotiable

Provide exceptional customer service to ensure satisfaction and exceed expectations. Handle incidents in accordance with SLAs and KPIs. Collaborate effectively within the team. Demonstrable experience in a fast-paced environment,...

3 days ago seen See more...

IT Technician / Helpdesk Support Engineer / Service Desk Analyst

Awd Online

Lancashire, England

£28,000 per annum

Provide effective IT Helpdesk Support to clients through the use of IT support tickets. Work with other IT support colleagues to ensure all issues are resolved as fast and efficiently as possible in line with SLAs. Completes proac...

3 days ago seen See more...

Service Desk Analyst

Michael Page Technology

Lancashire, England

GBP27k - GBP30k per annum + 25 days holiday

Document first-time-fixes in the Knowledge Base for IT colleagues and create FAQ and self-help fixes and documentation for our user-base in a language they will understand. Where you are unable to address or fulfil an issue or req...

6 days ago seen See more...

IT Service Desk Analyst

The Guinness Partnership

Oldham, Greater Manchester

Up to £31539 per annum

Proven experience as a Service Desk Analyst or similar technical role. Excellent customer service skills. Working knowledge of Microsoft Windows operating systems and Microsoft Office applications. Working knowledge of end user ha...

6 days ago seen See more...

IT Service Desk Analyst Apprentice

Back 2 Work Complete Training

Liverpool, Merseyside

£23,520/annum

A leading accountancy and business advisory firm is seeking a talented IT Service Desk Analyst Apprentice. Employees benefit from formal mentoring, coaching, and an agile working framework that fosters connectivity and collaborati...

7 days ago seen See more...

1st/2nd Line IT Service Desk Analyst

Manpower Uk Ltd

Trafford Park, Greater Manchester

£26,000 - £27,500/annum

Trouble shooting, diagnosing and resolving (based on knowledge) application related technical issues. Being first point of contact via phone, email and customer portal. Managing customer liaison, proactive feedback and customer qu...

a week ago seen See more...

Senior Technical Analyst, Infrastructure Services

Redline Group Ltd

Cheshire, England

£45,000 - £55,000/annum

Direct research on potential technology solutions. Keep current with the latest technologies. Practice asset management for IT hardware, software, and equipment. Benchmark, analyse, report on, and make recommendations for the impr...

3 weeks ago seen See more...

IT Service Analyst

Reed Talent Solutions

Bedford, Greater Manchester

Acting as the first point of contact between the Pensions Dashboard Programme, clients, and the third party suppliers Service Management Teams. Triaging of enquires coming via the service management tool and ensuring they follow...

a month ago seen See more...

Leakage Programmes & Assurance Analyst

Thames Water

Reading, Berkshire

£30,000 to £48,000

Be accountable for register of compliance measures about leakage Enablers and Contributors. Working alongside the Assurance Engineer to integrate planned assurance activities throughout the lifecycle of programmes/projects/B...

a month ago seen See more...

Risk & Assurance Analyst

Awe Plc

Berkshire, England

£32,000 - £38,000 per annum

Maintaining reporting for the Corporate Assurance function, applying the standards, processes, and metrics required, to inform appropriate decision making. Collaborating with stakeholders, including other assurance providers to de...

2 months ago seen See more...

Service Analyst

Sopra Steria Ltd

Blackpool, Lancashire

Up to £32960 per annum - including 3% flexible benefit fund.

Work closely with customers to understand the business requirements raised via change processes. Translate business requirements into proposed system solutions that can guide the configuration process. Set up and configure Oracle...

2 months ago seen See more...

Risk & Assurance Analyst

Awe

Reading, Berkshire

£32000 - £38000 per annum + Every 2nd Friday off!

Maintaining reporting for the Corporate Assurance function, applying the standards, processes, and metrics required, to inform appropriate decision making. Collaborating with stakeholders, including other assurance providers to de...

2 months ago seen See more...

Fleet Analyst / Customer Service Administrator

24-7 Recruitment Services Ltd

Cheshire, England

£23,000 - £24,000 per annum

Monday, Tuesday and Wednesday 9-5. Thursday 8-4. Friday would be working from home 9-5. Salary in the region of 23 to 24K. Produce accurate daily, weekly and monthly reporting in line with Customer requirements. Ensure exception...

a month ago seen See more...

Service Desk Analyst

Liberty Group

Merseyside, England

£26,000 - £28,000 per annum

Pension scheme. 23 days Annual Leave, plus Bank Holidays. Cycle to work Scheme. Liberty Sense Awards employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher. YuLife, inclu...

a month ago seen See more...

Service Desk Analyst

Senitor Associates

Cheshire, England

Salary negotiable

2-4 years of experience in a Service Desk / Support role. Extensive experience with Office 365 and creating new users. Experience with Azure and enrolling InTune users. Experience setting up OS into new hardware. Excellent communi...

a month ago seen See more...

IT Senior Service Desk Analyst

Bdo

Liverpool, Merseyside

Provide ownership to expedite and resolve escalations. Champion several Digital products and technology areas, becoming the subject Matter Expert in those areas. Support on-boarding of new starters as their recognised buddy. Att...

a month ago seen See more...

IT Senior Service Desk Analyst

Bdo Uk Llp

Merseyside, England

Competitive salary

Provide ownership to expedite and resolve escalations. Champion several Digital products and technology areas, becoming the subject Matter Expert in those areas. Support on-boarding of new starters as their recognised buddy. Att...

a month ago seen See more...

IT Service Desk Analyst

Hays Specialist Recruitment Limited

Merseyside, England

£150.00 - £155.00 per day

A couple of years of experience working as an IT Service Desk Analyst,. Skills in using a ticketing system (for example ServiceNow or ZenDesk),. Excellent communication skills in order to support users both remotely and face-to-fa...

2 months ago seen See more...

IT Service Desk Analyst - £27K

Robert Walters

Cheshire, England

£25,000 - £27,000 per annum

You will be responsible for assisting with 1st/2nd line helpdesk requests and device builds, providing support to head office and field based staff. You will be responsible for assisting with 1st/2nd line helpdesk requests and dev...

2 months ago seen See more...

Service Desk Analyst

York St John University

York, Lancashire

£25,138 to £27,979 per annum

The role will be responsible for being the first point of contact for ITS queries and for managing the resolution and escalation of these queries.Required Skills and ExperienceAs the front face of ITS, staff on the Service Desk ar...

2 months ago seen See more...

Service Desk Analyst

Adria Solutions Ltd

Manchester, Greater Manchester

£25,000 - £30,000/annum

Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support...

2 months ago seen See more...

Service Desk Analyst

Adria Solutions

Lancashire, England

Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support...

2 months ago seen See more...

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