Service Desk Analyst

Service Desk Analyst

Our client based in South Manchester is currently looking for a Service Desk Analyst. The Service Desk Analyst will provide day-to-day support for the Service Desk team.

Responsibilities:

• Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis.
• Assist with coordination & monitoring of team training & development plan.
• Analysis of Support tickets to identify both internal/external training requirements.

Skills and experience:

• Good data processing skills
• Drive and determination
• Motivation
• Confident and enthusiastic
• Ability to multi-task
• Creative
• Attention to detail
• Methodical

Benefits :

• Annual Bonus
• 33 days holiday + options to purchase 10 more
• Private medical

How to Apply if You’re Interested in this Job:

If this sounds like your perfect role, click Apply without delay!

Service Desk Analyst