Service Desk Analyst jobs in East of England

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SERVICE DESK ANALYST

Answer incoming help requests from end users via telephone calls within 3 rings and also deal with e-mails and portals, in a courteous and timely manner. Document all user identification information, including name, department, co...

CompanySavills
AddressCambridgeshire, England
CategoryCustomer Service
SalarySalary negotiable
Job typePermanent, full-time
Date Posted a week ago See detail

Service Desk Analyst

Savills

Cambridgeshire, England

Salary negotiable

Answer incoming help requests from end users via telephone calls within 3 rings and also deal with e-mails and portals, in a courteous and timely manner. Document all user identification information, including name, department, co...

Service Desk Analyst

Picture More Ltd

Peterborough, Cambridgeshire

24000.00 - 27000.00 GBP Annual

Configuring and troubleshooting support issues. Answer requests from end users via both telephone calls and also deal with e-mails, in a courteous and timely manner. Document all user identification information, including name, de...

Service Desk Analyst - FTC

Willmott Dixon

Hertfordshire, England

Competitive salary

They are a great team to work with and would describe themselves as: - * Flexible * Fun * Uncomplicated * Genuine and friendly * Innovative and keen to improve * Responsive to customer needs Not only are they a genuinely nice bunc...

Service Desk Analyst

Cvs Uk Ltd

Diss, Norfolk

Provide first point of contact for all IT related, Issues, Incidents, service requests and queries. Ensure user queries or issues are captured, validated and where possible resolved at the first point of contact. Any issues requir...

Digital Service Desk Analyst

East Of England Ambulance Service Trust

Norwich, Norfolk

£25,147 - £27,596 a year

The post holder will provide first line technical support to the Trusts IT users, located across all sites: Ensures IM&T information is processed in accordance with policies & procedures. Through personal example, open commitmen...

Support Analyst, Service Desk, 1st line, COR5693

Corriculo Ltd

Hertfordshire, England

£18,000 - £25,000 per annum

20 days' holiday. On-call allowance. Amazing opportunities for training and progression. Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner. Experience with a variety...

Technical Services Analyst

Data Careers Ltd

Luton, Bedfordshire

£38,000 - £42,000/annum Comprehensive range of Employee Benefits

To respond to tickets, investigate, diagnose and resolve infrastructure alerts and issues around M365, Exchange online and Citrix related queries. Support sys admin projects, including Exchange online, M365, SCCM, Intune etc. Prov...

Service Desk Supervisor

Cdw

Cambridgeshire, England

£30,000 per annum

JOB SUMMARYProvide support and a point of escalation to a team of Service Desk analysts and assist the Team Leader in their responsibilities. Support the Team Leader with Analyst 121s, coaching, development and delivering adhoc tr...

Service Desk Administrator

Office Angels

Essex, England

£23,000 to £25,000

Duties Logging and managing all quote acceptances and uplift approvals, job costing, and ordering parts as required verifying any site survey, and contract documentation for appropriate definition and accuracy. Receiving and recor...

Assurance Services Analyst

Inspired Energy

Welwyn, Hertfordshire

By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering...

HMRC Service Desk Agent

Hm Revenue And Customs

Croydon, Cambridgeshire

£32,782 - £35,059 a year

Triage, monitor and action requests through our ServiceNow portal. Attempt to resolve these as first point of contact or to the service level agreement. Escalate issue that cannot be resolved to the relevant Resolver Group. Identi...

Service Desk Technician

Empro Consultants Limited

Chelmsford, Essex

£25,000 - £30,000/annum + additional benefits

Be a specialist knowledge resource within IT and develop knowledge in any key areas as necessary to support the client wherever required. To provide advice and instruction to the 1st Line Support Desk team, or to the other members...

Senior Service desk engineer

Interaction Recruitment

Hertfordshire, England

£40,000 - £50,000 per annum

A bachelors degree in computer science, Information Technology, or equivalent work experience. Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cl...

Service Desk Manager

Pure Resourcing Solutions

Suffolk, England

£45,000 - £50,000 per annum

Job: Service Desk Manager - IT Support - ITILLocation: IpswichSalary: 45,000 - 50,000I am working with a fantastic business in the Ipswich area to recruit a Service Desk Manager as part of their ongoing growth plans.This market...

Service Desk Administrator

Office Angels

Essex, England

£23,000 - £25,000 per annum

Duties Logging and managing all quote acceptances and uplift approvals, job costing, and ordering parts as required verifying any site survey, and contract documentation for appropriate definition and accuracy. Receiving and r...

Service Desk - 1st Line Support

Pure Resourcing Solutions

Ipswich, Suffolk

£25000 - £30000 per annum

I have an opportunity to join a well-established IT function as part of their Service Desk. This role would suit someone with an IT qualification looking to get into their first commercial role, or someone with good customer servi...

Service Desk Operator

Smart 10 Ltd

Stevenage, Hertfordshire

12.00 - 13.00 GBP Hourly

Follow up quotations and preparing tickets Collaborating with the team to meet customer expectations ADDITIONAL INFORMATION 20 days annual leave + bank holidayFree parking on sitePension Thank you for your interest in this vacancy...

Service Desk Administrator

Npr Recruit

Stevenage, Hertfordshire

£25,000 - £28,000 Annual 28DH, Life Ins, Incentive

Service Desk Administrator Role: Service Desk Administrator An excellent opportunity for a Service Desk Administrator to join a Award Winning & Growth Business, our client has been in business for 36 years and can offer the right...

German speaking service desk /customer services

Global Technology Solutions Ltd

Cambridgeshire, England

Location - Hampton, PeterboroughPay - 15 per hour, after 3 months goes up to 17.46Contract - 3 months with potential extensionsHours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back i...

Junior service desk controller

Interaction Recruitment

Hertfordshire, England

£14.00 per hour

To assist the service controller with day-to-day admin tasks, as and when they arise. Assist the service controller to monitor service desk performance metrics, such as ticket resolution time, first call resolution rate, and custo...

Service Desk Technician

European Molecular Biology Laboratory

Hinxton, Cambridgeshire

£2,866 a month

We operate a vast and unique infrastructure both in-house and in the Cloud and youll be exposed to all of it, learning as you go and developing the skills to take your IT career to the next level. Your role In this role you will:...

Degree-Level Apprentice Service Desk Engineer

Bridge Partners

Cambridgeshire, England

£18,000 - £20,000 per annum

Working with a friendly bunch of people who have passion and ambition! Certifications through our partnership with Microsoft. Profit share scheme. BUPA health insurance and enhanced pension scheme.??? 33 days holiday (including Ba...

Service Desk Operator

Smart 10 Ltd

Hertfordshire, England

£12.00 - £13.00 per hour

Follow up quotations and preparing tickets Collaborating with the team to meet customer expectations ADDITIONAL INFORMATION 20 days annual leave + bank holidayFree parking on sitePension Thank you for your interest in this vacancy...

Service Desk Coordinator

Market 36 Recruitment Ltd

Witham, Essex

£27,100 a year

Company pension. Free parking. On-site parking. Day shift. Monday to Friday. GCSE or equivalent (preferred). Technical support: 1 year (preferred). Customer service: 1 year (preferred)....

Customer Service Desk - Lithuanian speaking

Global Technology Solutions Ltd

Cambridgeshire, England

15.00 - 17.46 GBP Hourly

Location - Hampton, PeterboroughPay - GBP15 per hour, after 3 months goes up to GBP17.46Contract - 3 months with potential extensionsHours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days ba...

Service Desk and Incident Manager

Taylor Rose Mw

Peterborough, Cambridgeshire

Competitive

Manage the day-to-day operations of the IT Service Desk, including efficient allocation of workload, oversight of resolution performance and effective communication to customers. Develop and maintain procedures, service levels and...

SERVICE DESK AND INCIDENT MANAGER

Taylor Rose

Peterborough, Cambridgeshire

This role involves but is not limited to the following: Manage the day-to-day operations of the IT Service Desk, including efficient allocation of workload, oversight of resolution performance and effective communication to custom...