Service Desk Operator jobs in Northern Ireland

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CUSTOMER SUPPORT ENGINEER, 1ST LINE SUPPORT, SERVICE DESK

Responsible for the Customer Support experience. Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases th...

CompanyPeople Source Consulting
AddressBelfast, County Antrim
CategoryCustomer Service
Salary£32,000 - £38,000/annum 3% pension+28 days holiday
Job typeContract
Date Posted 3 days ago See detail

Customer Support Engineer, 1st Line Support, Service Desk

People Source Consulting

Belfast, County Antrim

£32,000 - £38,000/annum 3% pension+28 days holiday

Responsible for the Customer Support experience. Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases th...

IT Service Desk - Team Leader

Queen's University Belfast

Belfast, County Antrim

£35,000 - £45,000

Academic or vocational qualifications (e.g. HND/HNC, NVQ 4 or equivalent in Information Technology, Computer Science or related field).. Significant recent experience in an IT Service Desk/IT support role to include one years exp...

Customer Services Operations Manager- Belfast

Serco

Belfast, County Antrim

Competitive

Competitive salary. An autonomous and supportive culture. The chance to make a positive difference to public sector services. A company passionate about diversity and inclusion....

Service Desk Analyst

Newcastle University

Newcastle, Down

Excellent attention to detail. Good communication, interpersonal, and organisational skills. A high level of literacy and numeracy. A passion for delivering high quality IT support. A working knowledge of delivering IT systems and...

Senior Service Desk Team Leader

Vanrath It

Belfast, County Antrim

£30,000 - £40,000

Operational management of the Service Desk Team. Ensuring SLA targets are met. Acting as the global deputy Service Desk manager. Monitoring team performance. Ensuring ticket requests are answered in a timely manner. 3+ years exper...

Senior Service Desk Manager (75k base salary)

Vanrath It

Belfast, County Antrim

£65,000 - £75,000

Manage and mentor a team of Service Desk analysts, providing guidance, coaching, and performance evaluations. Foster a positive and productive team environment to enhance team morale and motivation. Oversee the day-to-day operatio...

Global Service Desk Team Lead

Mcs Group

Belfast, County Antrim

£100,000 or more

Oversee the strategic direction of a Global Service Desk. Be that senior point of escalation for those trickier issues that require a seasoned pro to resolve, although this will not be a heavy element of your day to day. Engage se...

Service Desk Manager

Mcs Group

County Antrim, Northern Ireland

£35,000 - £45,000

This is an amazing opportunity for someone with a few years of experience within an IT Service Desk Management in a fast paced environment to get hands on with lots of new challenging technology and develop the systems from the gr...

IS Service Desk Support Engineer

Mcs Group

Belfast, County Antrim

Negotiable

MCS Group is current working with a large manufacturing company that operates across NI & UK Markets. They've recently been adding to their Service Desk team to bolster and support their ever-growing business and this IS Service S...

Service Desk Engineer

Vanrath It

Belfast, County Antrim

Negotiable

Responding to Service Desk tickets via phone, email and in-person. Providing 2nd line IT support to end users. Hardware maintenance. Contribute to improving IT & other business processes. Troubleshooting & resolving IT problems fo...

SEHSCT Operations Manager (Mental Capacity Act Service)

Bso Recruitment & Selection Services

Lisburn, County Antrim

£56,164 - £65,262 per annum

The post holder will hold operational responsibility for the Mental Capacity Act (MCA) Service within the South Eastern Health and Social Care Trust. Working in partnership with the Assistant Director and the MCA Acute/Community L...

Operations Hub Analyst - Managed Services - People Consulting - Belfast

Ernst & Young Llp

Belfast, County Antrim

Competitive

Handling customer enquiries and calls. Logging enquiries and complaints (when they arise). Supporting and conducting administrative activities to enable key service user journeys through our services such as setting up accounts, p...