Service Desk Operator jobs in West Midlands

Now available 36 results are consistent

Sort by:relevance - date

SERVICE DESK ENGINEERS – 1ST & 2ND LINE | AKKODIS

Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and...

CompanyAkkodis
AddressStaffordshire, England
CategoryCustomer Service
Job typePermanent
Date Posted 23 hours ago See detail

Service Desk Engineers – 1st & 2nd Line | Akkodis New

Akkodis

Staffordshire, England

Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and...

IT Service Desk Supervisor

Imt Resourcing Solutions

Worcestershire, England

£25,826 - £35,000/annum

Supervise and provide direction, coaching, and training to IT Service Desk staff. Deputise for the IT Service Desk Team Leader as needed. Ensure all support requests are logged accurately and resolved within SLA timescales. Provid...

IT Service Desk Analyst

Poundland

West Midlands, England

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Provide courteous, professional, and efficient support to end-users, ensuring high levels of customer satisfaction...

IT Service Desk Manager

Spectrum It Recruitment

Staffordshire, England

ITIL V4 certification. JIRA. 1+ years' experience as a Service Desk Manager. Strong knowledge of IT systems, Networks, and software applications. O365 products such as SharePoint and Teams....

IT Service Desk - Logistics Team Lead

Lynx Recruitment Ltd

Marlow, Herefordshire

Up to GBP38k + GBP3k bonus

IT Service Desk - Logistics Team Lead Marlow - 2 days per week in the office Up to GBP38,000 + GBP3,000 bonus Lynx are partnered with a lead Infrastructure & IT Services provider to help them find a Service DeskTeam Lead with exp...

IT Service Desk Manager

Spectrum It Recruitment

Stafford, Staffordshire

£37000 - £40000 per annum

ITIL V4 certification. JIRA. 1+ years' experience as a Service Desk Manager. Strong knowledge of IT systems, Networks, and software applications. O365 products such as SharePoint and Teams....

IT Service Desk Analyst

Ninetech

West Midlands, England

£20,000 - £24,000 per annum

Provide 1st line technical support to clients via phone, email, and remote assistance tools. Log and prioritize incidents and service requests using our ticketing system. Troubleshoot and resolve hardware, software, and network is...

Assistant Head of Service – People Operations

Birmingham Children's Trust

Birmingham, West Midlands

£49.50 to £61.27 per annum

Your team will deliver high-quality services across the Trust and to candidates throughout the recruitment cycle.Youll be joining us at an exciting time as we embark on our HR Transformation journey. Youll provide operational le...

Assistant Head of Service – People Operations

Birmingham Children's Trust

Birmingham, West Midlands

£49,498 - £61,269

Operational leadership of assigned service management portfolio. Lead on the development and delivery of the Trusts reward and benefits strategy. Lead on the development and delivery of the Trusts recruitment strategy. Support t...

Casual Funeral Service Operative

Dignity Plc

Wolverhampton, West Midlands

£12.04 to £12.04 per hour

We provide the opportunity to work without being tied to a fixed number of hours each week and create the flexibility you need in your work-life balance!Whilst industry experience isnt essential to be a part of our teams, a stron...

Funeral Service Operative

Dignity Plc

Birmingham, West Midlands

£23,997.65 to £23,997.65 per annum

Pride in your appearance, ensuring you are always professionalA caring and empathetic natureThe determination to deliver excellent client servicesWhat do you get?An annual salary of XXXXAccruing 22 - 25 days holiday + bank holi...

Service Desk Engineer

Ser Limited

Birmingham, West Midlands

£27,000 - £30,000/annum

Answering incoming calls on the Service Desk. Providing telephone/remote assistance in resolving cases. Supporting in the areas of IT, Connectivity and UC. Pre-configuration of small projects. Ensuring customer is kept up to date...

IT Service Desk Analyst

Michael Page

Birmingham, West Midlands

£22,500 - £27,500/annum Corporate Benefits

The client are one of Michael Page's long-standing partners within the Legal sector, and a global brand that are a true leader within their industry. You will be joining a business with a fantastic, award-winning reputation, known...

CSCS Industrial Services Operative- Working Away

Hewett Recruitment

Kidderminster, Worcestershire

£13 - £26 per hour

The role will involve Working Away. This will typically be one or two nights per week but can be longer for specific projects. Expenses and allowances will be paid. Based close to Kidderminster, Worcestershire. Must be able to get...

Service Desk Engineers - 1st & 2nd Line

Akkodis

Stoke-on-Trent, Staffordshire

25000.00 - 35000.00 GBP Annual + bonus

Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and...

Assistant Operations Manager Environmental Services

Total Support Recruitment

Wolverhampton, West Midlands

Competitive

My client is looking for an experienced Refuse Environmental services Assistant Operations Manager / Supervisor to work Monday to Friday. You will have excellent person management skills, ideally have an LGV C driving license. You...

Delivery / Customer Service Operative

365 People

Wednesbury, West Midlands

£11.44/hour

Assist in loading and unloading goods from the delivery vehicle. Ensure items are handled safely and securely to prevent damage. Provide friendly and professional service to customers during deliveries. Communicate effectively wit...

Assistant Operations Manager Environmental Services

Total Support Recruitment

Staffordshire, England

£21.47/hour

My client is looking for an experienced Refuse Environmental services Assistant Operations Manager / Supervisor to work Monday to Friday.The successful will have worked within the waste industry, familiar with up to date laws and...

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

Casual Funeral Service Operative

Dignity Plc

Hereford, Herefordshire

£12.04 to £12.04 per hour

We provide the opportunity to work without being tied to a fixed number of hours each week and create the flexibility you need in your work-life balance!Whilst industry experience isnt essential to be a part of our teams, a stron...

Technology Service Desk Team Leader

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

IT Service Desk Apprentice

Paragon Banking Group Plc

Solihull, West Midlands

Not Specified

Respond positively and professionally to end user calls, e-mails or raised tickets. Manage user administration at the desktop within limits of security policies Managing of ticket queues to ensure all work is carried out in a tim...

Service Desk Technician

Talentspa Recuitment

Blythe Bridge, Staffordshire

£30,000 to £30,000 per annum

We are on the lookout for an enthusiastic Service Desk Technician to join our bustling team in Blythe Bridge!As a Service Desk Technician, you will be the linchpin in our support structure, serving as the primary contact for all u...

2nd Line Service Desk Engineer

Searchability

West Midlands, England

Group Life Assurance (after 1 years' service). Employee Bonus Scheme. Health Cash Plan. Salary Exchange workplace pension employer 4% / employee minimum 5%. MyStaff Shop - Extensive Retailer Discounts and Wellbeing Centre. Access...

IT Service Desk Analyst

Tarmac Trading Limited

Solihull, West Midlands

£23,694 to £30,029 per year

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

Service Desk Analyst

Adria Solutions

West Midlands, England

Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution....

Service Desk Team Lead £45k DOE Bonus Stoke

Oscar Technology

Staffordshire, England

£35,000 - £45,000 per annum

ITIL. Strong Service Desk Experience (Management experience not essential but advantageous). Technical Knowledge In These Areas: VMware - vSphere, vSAN, vCenter.Windows Server.Office 365.Endpoint Management.General Networking - LA...

Service Desk Analyst

Glide.uk

Birmingham, West Midlands

£24,500 a year

Acting as the first point of contact for Glide customers, responding positively, professionally and with empathy. Responding to customer incidents and requests, via telephone, email, live chat and social media, providing triage an...

Service Desk Analyst

Pertemps Coventry

Meriden, West Midlands

£24,000 - 26,000 - Annum

We have an exciting opportunity for a 1st Line Analyst (Service Desk Analyst) to join our IT Service team in Meriden, CV7.In this role, you will be part of the team which is a single point of contact for all business users and the...