Service Desk Team jobs in West Midlands

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IT SERVICE DESK - LOGISTICS TEAM LEAD

IT Service Desk - Logistics Team Lead Marlow - 2 days per week in the office Up to GBP38,000 + GBP3,000 bonus Lynx are partnered with a lead Infrastructure & IT Services provider to help them find a Service DeskTeam Lead with exp...

CompanyLynx Recruitment Ltd
AddressMarlow, Herefordshire
CategoryCustomer Service
SalaryUp to GBP38k + GBP3k bonus
Job typeFull Time
Date Posted 4 days ago See detail

IT Service Desk - Logistics Team Lead

Lynx Recruitment Ltd

Marlow, Herefordshire

Up to GBP38k + GBP3k bonus

IT Service Desk - Logistics Team Lead Marlow - 2 days per week in the office Up to GBP38,000 + GBP3,000 bonus Lynx are partnered with a lead Infrastructure & IT Services provider to help them find a Service DeskTeam Lead with exp...

Technology Service Desk Team Leader

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

Service Desk Team Lead £45k DOE Bonus Stoke

Oscar Technology

Staffordshire, England

£35,000 - £45,000 per annum

ITIL. Strong Service Desk Experience (Management experience not essential but advantageous). Technical Knowledge In These Areas: VMware - vSphere, vSAN, vCenter.Windows Server.Office 365.Endpoint Management.General Networking - LA...

Customer Services Team Leader

Rugby Borough Council

Rugby, Warwickshire

£33,945 - £38,223 a year

Competitive Salary. 24 days annual leave, 8 Bank Holidays, 2 extra statutory days and 1 locally agreed day. Generous pension scheme. Structured Induction Program. Learning and Development opportunities. Regular performance reviews...

Assistant Team Manager- Young People Services

Horizon Care And Education

Birmingham, West Midlands

£28,000/annum

Real Living Wage employer. Competitive pay rates. Christmas bonus. Blue Light Card. Colleague referral scheme with cash rewards - earn up to 2500 per referral!*. Financial wellbeing service. Life Assurance. Option to buy and sell...

Service Desk Engineers – 1st & 2nd Line | Akkodis

Akkodis

Staffordshire, England

Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and...

IT Service Desk Supervisor

Imt Resourcing Solutions

Worcestershire, England

£25,826 - £35,000/annum

Supervise and provide direction, coaching, and training to IT Service Desk staff. Deputise for the IT Service Desk Team Leader as needed. Ensure all support requests are logged accurately and resolved within SLA timescales. Provid...

Customer Service Team Leader

Lkq Euro Car Parts

Staffordshire, England

Managing the day to day line activities of the call centre. Assisting the Customer Service Management team in coordinating team workload. To motivate and lead the team to deliver and exceed all individual and team KPI/SLA targets...

IT Service Desk Analyst

Poundland

West Midlands, England

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Provide courteous, professional, and efficient support to end-users, ensuring high levels of customer satisfaction...

IT Service Desk Manager

Spectrum It Recruitment

Staffordshire, England

ITIL V4 certification. JIRA. 1+ years' experience as a Service Desk Manager. Strong knowledge of IT systems, Networks, and software applications. O365 products such as SharePoint and Teams....

IT Service Desk Manager

Spectrum It Recruitment

Stafford, Staffordshire

£37000 - £40000 per annum

ITIL V4 certification. JIRA. 1+ years' experience as a Service Desk Manager. Strong knowledge of IT systems, Networks, and software applications. O365 products such as SharePoint and Teams....

IT Service Desk Analyst

Ninetech

West Midlands, England

£20,000 - £24,000 per annum

Provide 1st line technical support to clients via phone, email, and remote assistance tools. Log and prioritize incidents and service requests using our ticketing system. Troubleshoot and resolve hardware, software, and network is...

Team Leader - Herefordshire Recovery Service

Turning Point

Hereford, Herefordshire

Starting salary £31,500 with annual pay progression up to £36,851

Comprehensive learning and development opportunities so we can invest in your future were proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications. 31day...

Service Desk Engineer

Ser Limited

Birmingham, West Midlands

£27,000 - £30,000/annum

Answering incoming calls on the Service Desk. Providing telephone/remote assistance in resolving cases. Supporting in the areas of IT, Connectivity and UC. Pre-configuration of small projects. Ensuring customer is kept up to date...

IT Service Desk Analyst

Michael Page

Birmingham, West Midlands

£22,500 - £27,500/annum Corporate Benefits

The client are one of Michael Page's long-standing partners within the Legal sector, and a global brand that are a true leader within their industry. You will be joining a business with a fantastic, award-winning reputation, known...

Service Desk Engineers - 1st & 2nd Line

Akkodis

Stoke-on-Trent, Staffordshire

25000.00 - 35000.00 GBP Annual + bonus

Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and...

Team Manager, Youth Offending Service

Birmingham Children's Trust

Birmingham, West Midlands

£49.50 to £61.27 per annum

We are creating a progressive, creative, energetic and inspiring Service that is best equipped to understand and reduce offending behaviour amongst children and we are looking for the right people to help us to achieve this.An exc...

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

IT Service Desk Apprentice

Paragon Banking Group Plc

Solihull, West Midlands

Not Specified

Respond positively and professionally to end user calls, e-mails or raised tickets. Manage user administration at the desktop within limits of security policies Managing of ticket queues to ensure all work is carried out in a tim...

Service Desk Technician

Talentspa Recuitment

Blythe Bridge, Staffordshire

£30,000 to £30,000 per annum

We are on the lookout for an enthusiastic Service Desk Technician to join our bustling team in Blythe Bridge!As a Service Desk Technician, you will be the linchpin in our support structure, serving as the primary contact for all u...

2nd Line Service Desk Engineer

Searchability

West Midlands, England

Group Life Assurance (after 1 years' service). Employee Bonus Scheme. Health Cash Plan. Salary Exchange workplace pension employer 4% / employee minimum 5%. MyStaff Shop - Extensive Retailer Discounts and Wellbeing Centre. Access...

IT Service Desk Analyst

Tarmac Trading Limited

Solihull, West Midlands

£23,694 to £30,029 per year

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

Service Desk Analyst

Adria Solutions

West Midlands, England

Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution....

Service Desk Analyst

Glide.uk

Birmingham, West Midlands

£24,500 a year

Acting as the first point of contact for Glide customers, responding positively, professionally and with empathy. Responding to customer incidents and requests, via telephone, email, live chat and social media, providing triage an...

Service Desk Analyst

Pertemps Coventry

Meriden, West Midlands

£24,000 - 26,000 - Annum

We have an exciting opportunity for a 1st Line Analyst (Service Desk Analyst) to join our IT Service team in Meriden, CV7.In this role, you will be part of the team which is a single point of contact for all business users and the...

IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

Telematics Service Desk Analyst

Msx International Limited

Gaydon, Warwickshire

£24,000 - £25,000/annum

Become an expert in the Connected Car Technologies. Oversee Global markets such as UK, USA, China, EU and Russia. Case Management; incident management, technical/hierarchal escalations, ticket handling. Investigations; product kno...

Service Desk Analyst

Gold Group

Swindon, Staffordshire

Competitive

Serving as the initial point of contact for both external and internal customers, offering user support. Ensuring timely and professional responses to all communications, whether via the Desk, phone calls, emails, etc. Handling su...

Customer Service Team Leader

Regen Solutions

Loughton, Shropshire

Competitive

Demonstrate our governance mechanisms, ensuring appropriate standards of performance, operational effectiveness, probity, safeguarding, risk management, safety, and equality are maintained.21. Participate in projects to achieve th...