Yü Group jobs

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DEBT RESOLUTION SPECIALIST – BUSINESS

Ensure debt cases are processed as efficiently as possible through our field debt enforcement process. Rectify any action/ issue that may risk postponing activity to stop further debt. Identifying and accelerating higher risk case...

CompanyYü Group
AddressLeicester, Leicestershire
CategoryCustomer Service
Salary£25,000 a year
Job type- Permanent, Full-time
Date Posted 2 months ago See detail

Debt Resolution Specialist – Business

Yü Group

Leicester, Leicestershire

£25,000 a year

Ensure debt cases are processed as efficiently as possible through our field debt enforcement process. Rectify any action/ issue that may risk postponing activity to stop further debt. Identifying and accelerating higher risk case...

Metering Advisor

Yü Group

Nottingham, Nottinghamshire

£22,000 - £23,000 a year

Ensure that all Metering Queries are dealt within agreed SLAs. Builds strong relationships with other teams across the business. Maintain continuity of Metering work by documenting & communicating required actions to management;...

Technical Lead – Greater London

Yü Group

London, England

Permanent, Full-time

Ensure accuracy of work is to the required standard. Quality of installs ensuring Audit targets are met. Providing Technical support. Help facilitate the delivery of a seamless customer experience for our client. Coach and support...

Customer Success Specialist

Yü Group

Leicester, Leicestershire

£23,000 - £25,000 a year

Provide solutions to the broad range of written and verbal enquiries raised by customers. Your primary objective will be to deliver a successful first contact resolution wherever possible. Resolving specific customer accounts with...

Sales Support Team Leader

Yü Group

Leicester, Leicestershire

£25,000 - £30,000 a year

Directly manage the current the Sales Support team face to face in the office, for all aspects of day-to-day performance. Motivate, coach, train and develop staff in accordance with company values and procedure. Proactively develo...

Commercial Manager

Yü Group

Leicester, Leicestershire

Permanent, Full-time

Initially growing the Yu Charge business to ensure excellent customer service and an effective & proactive solution for B2B customers. Reviewing customer journeys to ensure any signs of financial leakage are understood and mitigat...

Industry Settlements Manager

Yü Group

Nottingham, Nottinghamshire

£30,000 - £55,000 a year

Manage end-to-end industry settlement processes, ensuring accuracy and timeliness in accordance with industry codes and regulations. Monitor and analyse settlement data to identify discrepancies, investigate root causes, and imple...