Account Executive

Job Title:

Account Executive

Job Description

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.
We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. Not only that, but we provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.
As an Account Executive, you will tap into potential customer opportunities and produce new business for the market.
The future team member that will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, you will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way, you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!

You will be a contact for customers to provide services and support. You will help users build and engage with their professional network, the Account Executive position interfaces with customers by inbound calls, outbound calls, or through the Internet to upsell products and services. Furthermore, you will process customer orders and sales, providing/receiving information, upselling client products/service, and providing basic customer service support. The Account Executive will close deals and expand the business.

You Have

• 3+ years of professional experience
• 2+ years of work experience in digital media sales, IT, account management or a related function
• 6+ years of experience in a quota -carrying sales role
• Fluency in languages required
• Experience in SaaS opportunities
• Experience in marketing or in a role making recommendations to marketers
• Knowledge of how Internet advertising technology works and the ability to explain it in ordinary terms
• Experience in a multinational environment

You Will

• Qualify and develop outbound sales leads and respond to product enquiries
• Run email campaigns to generate new sales prospects
• Complete accurate tracking of communication with current and potential customers in Salesforce
• Work with the Account Executive team to design industry-specific outbound efforts
• Assess and prioritize leads from sales, trials, partners and other sources
• Help identify the best solutions for customers and how to implement those solutions
• Foster trust between customers and clients
• Reach mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Maintain the customer management system (CRM) to ensure all relevant data is captured

Our Benefits and Perks

• Fully remote across the UK
• Medical, dental, and vision plans and life insurance programs
• Paid time off, disability programs and paid parental leave.
• Birthday Time Off
• Volunteer Time Off (VTO), paid time yearly to volunteer with an organization of your choice
• Rewards programs
• Wellness Incentive Program
• Learning and Development Programs

Accommodation and Diversity

We have always been and will always be committed to the principle that everyone at Concentrix, regardless of who they are, where they hail from, the colour of their skin, who they worship, or who they love, has equal opportunity, with policies and values which codify this, across all the countries where we are based. You will be considered without regard to race, colour, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.

Virtual First and Remote Work

Concentrix is a Virtual First company, which means work outside an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but a space at home to work is required. Uninterrupted home-based internet is required in your home to attend and host video calls, a minimum bandwidth speed of 20mbps is important.

Location:

GBR Liverpool - The Plaza, 100 Old Hall Street

Language Requirements:

Norwegian

Time Type:

Full time

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