Address
Form of work
SalaryAshberry Recruitment are looking for Account Executives to join a Financial Services provider in Skipton.
EXPECTATIONS:
- Resolve client queries in an accurate and expeditious fashion
- Provide support to clients ensuring that the client gets the maximum benefit from the service thus ensuring increased satisfaction, client longevity and operational efficiency
- Assist the client on boarding process - ensuring all client accounts are accurately registered and within agreed parameters
- Ensure that audited and management accounts information is received in a timely manner
- Ensure client records and changes in client status are recorded and implemented promptly
- Help develop and maintain good commercial relationships within the company and with clients
- To agree realistic funding limits for clients (up to agreed authority levels) in line with good commercial judgement
- Contribute to the overall business targets in respect of income and profitability to ensure that annual financial objectives are exceeded
- Fully participate in company initiatives in a positive and proactive manner, ensuring income lines are protected and additional fee’s charged in line with expectations
- Adopt a straightforward and professional approach at all times to ensure all clients receive a high level of service in order to increase client satisfaction and extend client life
- Ensure we operate effectively as a team and communicate to a high level in order to bring out the best in people and motivate staff at all levels by showing you are a team player
EXPERIENCE / QUALIFICATIONS REQUIRED:
- Educated to GCSE level
- Invoice finance experience
- Ability to work accurately and efficiently under pressure
ADDITIONAL:
- Hybrid working available*
- Holiday trading scheme
- Pension contribution
- Employee Assistance Programme
- Charity initiatives
