Account Manager

Account Manager

We're working with a leading energy consultant who are looking to add a Account Manager to their team!

This person will be familiar with the utility industry and will be able to demonstrate excellent customer service and the ability to pro-actively work queries using online CRM software from previous roles.

Essential Skills

• Excellent client facing skills, both written and verbal.
• The ability to work confidently with data within Microsoft Excel.
• Comfortable with using remote meeting software (RMS) such as Zoom, Teams, and Google Meet to engage with clients and colleagues.
• Previous experience within the utility industry; electricity & Gas (water as well is a bonus)

The Account Manager will be looking after certain clients, making sure all queries are logged, ensuring set SLAs are upheld and that queries are promptly actioned by energy suppliers; liaising with the clients required.

Location: Predominately Remote (expected to attend the office located in Longbridge, Birmingham from time to time)

Salary: 25k - 39k DOE

This is a great opportunity if you're someone with experience already as a senior Account Manager or someone who could be a Junior looking to get through to Senior Account Manager!

If you feel you meet the criteria for this role get in touch!