Job Description
An excellent opportunity to work with a hugely successful and rapidly growing business as an experienced Account Manager.
The role of Account Manager Desk is important to us. You will be responsible for a high quality of service provided to customers through consistent adherence to processes and procedures.
Your responsibilities day to day will be
…'A2; Deliver a proactive Contact Strategy to customer base
.'A2; Deliver a proactive review strategy for all customer base
.'A2; Drive upselling and cross-selling within customer base, including the build of a sustainable pipeline
.'A2; Deliver a retention strategy to help reduce churn in line with expectations
.'A2; Demonstrate excellent commercial acumen to help maintain margin within customer base and to drive GP within customer base new sales
.'A2; Demonstrate ability to provide accurate business reporting in line with Line Manager guidelines and timeframes
.'A2; Have a positive attitude toward customers in all interactions and establish positive rapport
.
What do we expect of yo
u?'A2; Strongly self-motivated with a can-do attitud
e.'A2; Attention to detail and accurac
y.'A2; Strong communication skill
s.'A2; Negotiating and influencing skill
s.'A2; Excellent time management and ability to prioritise workloa